Was told at checkout, while buying a water hose, that all I needed to have to return it was my…read morereceipt. That's a lie. They will ONLY take it if I have the receipt AND the box. They need more training!! Now I'm stuck with a water hose that is too short!!

What a great local hardware store. They carry the hard to find items unlike the big box stores…read more Found a new local product no others carry, The "Novus Start Super Capacitor Battery Jumper". What a great product, No internal lithium battery to explode or die. Totally Safe to store in vehicle and always ready to use. Love this new Emergency jumper. Thank you Grieve Hardware for carrying unique items.

I have frequented this hardware store on the main drag in Miamisburg at least half a dozen times in…read morethe one year or so I have been back in the area since relocating from the West Coast Benefits of this store are plenty of close free parking. It does not get that much business so no crowds to deal with the handful of people that work there seem to be pretty knowledgeable where things are located which is helpful. Pricing is just about average sure you could maybe save 5% or 10% traveling and Shopping Around and maybe you cannot find a better price The biggest advantage is if you're looking for small nuts and bolts screws washers and various hardware because you can buy them individually out of bins at two cents each five cents each whatever exactly how many you need and you can trial fit them to make sure you're getting the exact ones you want Everyone including me, hates having to buy a package of 50 or 100 nuts and bolts to only use two or three of them Another bonus is they have free popcorn for you as soon as you walk in the door it's super salty, but they make it pretty fresh and it's in bags to grab while you shop around and look for things They have a advertiser magazine of what they have on sale on a monthly basis I think and there's some occasional coupons in there They do not have everything obviously like lumber and such but for smaller hardware, various items for household or a business I think you will most likely find it here I think it's great to have here in the community as the star city hardware down in the middle of Miamisburg sadly is long gone

I cannot say enough good things about the paint department here at this Ace. They are always so…read moreefficient and helpful in finding everything we need. We have been here multiple times and will continue to get all of our paint here. The staff genuinely want to help you!

An amazing store and staff. Not only do they have great products; their service department is…read moreincredible. Three of us in a cul-de-sac just had the mobile service from the Springboro store come out and sercice 4 mowers. Oil change, oil filters, blade sharpening, flat tire repair; they did it all. The alternative would be to rent trailers and take them the store. It was awesome having the service done right here where we live. For sure next year we'll call and setup another service call. It was great and our technician was knowledgeable about all of our mowers; zero turn, lawn tractor, and walk behind. You won't be disappointed.

Went to Ace Hardware today to get a fuse to replace the one in my HVAC system after a severe storm…read morehit the area. I was not sure if the my fuse was bad and I could not find my multimeter to test it. Brought the fuse in and they tested it for me and confirmed it was bad for free. They had the fuse I needed and to get it going. Thank you folks at Ace Hardware in Springboro for your help today. Much appreciated.

I like the store, it's close to home, and I appreciate their service. I've always found their…read moreemployees to be helpful and knowledgeable. Their prices are very close to the big box stores but you're getting better service. Coupons are set by the corporate office and they do have a lot of exceptions in the small print. The store has no control over that.

the bigger lady that looks like Michele Lamy was rude. they got a guy in there looking like Lil Xan…read moreas well, he was helpful. It doesnt seem like the workers get along well, as a man who looked like Jackson Galaxy (The Cat Whisperer) was walking around complaining and cursing about his coworkers not answering a single call. The isles are a bit confusing but they have a large selection, for mayybe cheaper than a craft store. maybe. Interesting experience

It's a Home Depot, I'm not really sure how else to start this. The store is always clean. I found…read moreit can be a bit cluttered. Offer a variety of home needs. Prices are always pretty good. Lots of parking available. Workers are always nice.

Eddy was INCREDIBLY nice, he taught us about 2 by 4's and pressure treating. Nicest man I've ever…read moremet. Was going to give 5 stars but he talked to much. Sorry Eddy.

Went in today for two items with my toddler. Long line of customers with one person manning the…read moreregister and helping others so poor planning on their part. I went to grab one of the things I needed and found it was locked??? We are in Centerville so why is a simple screwdriver set locked? Which was extremely aggravating as I was short on time with a restless toddler. But I needed the tool so I waited in the cashier line since there was no one else around to ask for help. When I got to the front I asked him to unlock the item. He said that he would help me, but is going to ring the lady out who was behind me first....strike 1 as I had been already waiting for a while and now he wants to help others who were behind me. He didn't even ask me if that would be alright with me. He rings the lady out, which was a water jug exchange. She asks him to take the new jug to the car. He tells me to wait "four seconds"as he takes the water to her car. Strike 2 Why couldn't that lady wait until he helped me? Clearly as a black woman in a predominantly white neighborhood it was very evident my time was not as important or important at all as this white woman's. I wait then a considerable amount of time until FINALLY other employees show up out the blue. I ask one of them if they can help me and he apprehensively with raised eyebrows goes "Okkkkayy, what do you need". Strike 3 The micro racial aggression is palpable at this point. Like no mention of an apology of the very clear fact there is no one around, I need help, and no ask if I had been waiting a while. Which I have but the cashier thought helping other people was more of a priority than helping me. On top of that the second item I needed was simply a power screwdriver which they don't have in stock. What kind of hardware store doesn't have that... Overall a terrible experience. Not going back. And finding more avenues to post this review and give 1 star for one of the worst customer service experiences I have had in my life.

Prompt, courteous and accurate help. Friendly folks - like hardware stores should be!read more

Couldn't buy a refrigerator. Well, the sales associate started to work with us, we're all ready to…read morepurchase and he walks away. I go to find him and he's with other people. He knew we were ready to buy. Went to Home Depot and they had the same unit at the same price with a friendly associate. Purchased done in 15 minutes. Should have gone to HD first like I usually do.

Huge thank you to the team at Lowes on Springboro Pike! Every time I shop here, I walk away…read moreimpressed, but today was next level. Brian Douglas from corporate and Jeff, the Customer Service Manager, are the definition of customer focused professionals. They consistently go out of their way to help, solve problems fast, and make sure you leave taken care of. You can tell they genuinely take pride in serving people the right way, and that says everything about the culture they're building there. Thank you both again for your help earlier today. This is exactly why this is my go-to Lowe's.