It's been my go to place, for well, three generations their. They haven't failed me yet. Don't…read moresave $1 by going to the big guys. Lot's of pros go there because the big guys don't have the odd fitting etc.

Absolutely great store, staff are very knowledgeable, always friendly, usually have whatever I need…read moreto purchase, absolutely would recommend stopping in if you're looking for hardware store items, if they don't have what you want they can order it, fantastic store, massively prefer shopping here instead of home Depot

have what you need for a fair price . if you don't see it just ask. they have a lot of back rooms…read morestock

Owners are so kind and helpful, and they have everything! Love this hardware store- definitely…read moresupport this place over corporations any day!

Just had to share my fantastic experience at ACE! This store is well stocked and very clean. The…read morehandsome young gentleman with glasses behind the register was extremely kind and helpful during checkout. He even walked me out to the car! I'm getting old and this body doesn't work the way it used to. I think his name was Jake or jason something like that. It makes me proud to see young gentleman working hard! Thanks again and I'll be back soon.

A complete renovation was done to the West Islip location and it's a much more eye pleasing…read moreshopping experience. The bird suet was my purchase and it's on sale this week for $1.49 compared to Lowe's price at $2.11.

Super friendly staff extremely helpful my go to hardware…read morestore They have everything I'm looking for always a great selection & pricing is very good

Just had to share my fantastic experience at ACE! This store is well stocked and very clean. The…read morehandsome young gentleman with glasses behind the register was extremely kind and helpful during checkout. He even walked me out to the car! I'm getting old and this body doesn't work the way it used to. I think his name was Jake or Jason something like that. It makes me proud to see young gentleman working hard! Thanks again and I'll be back soon.

Every time I walk into a store, I always keep in mind how I am greeted. I walked in on Friday…read morelooking for gardening supplies and was greeted kindly by a young man. He came around the corner to help me out and ask if there was anything else I needed. Definitely will be returning.

Very nice customer service. The people who work there always help me find the things I need. They…read morehave a great membership program that mails you coupon once in a while. They also let you order online to pick up in store.

Went there to get salt for the big snow storms that we are having they did not have much they had…read moretwo bags one ripped wide open and one ripped with a little hole that I grabbed I asked do they give discount and they said no cause people will pay anything for the bags so they said either I could take it or basically leave it. The hole wasn't that big so I took it but I feel sorry for the other people who grabbed the other bag because it was salt all over the place, not worth it.

The tool & vehicle rental service is a wonderful thing from any Home Depot that's not this one. The…read more"manager", Tony, is suppose to provide details about extra OPTIONAL fees and costs, but he does not and neither does his team. When I came back to return my box truck, something I rent weekly from other stores keep in mind, at his location it was DRASTICALLY more expensive. When we asked why this time was different, we were spoken to like we were stupid and there was no apology worst of all. Be better.

Professionally run local hardware and Mason supply store, my go to for customer service and helpful…read morerecommendation. These guys spend the time to understand what you need and show you where it is and how to do it right. Screw you Hone Depot lol.

This place is a true Gem. It's a rare hardware store that survived the giants of Home Depot and…read moreLowe's and it's by far the best. If you need something quick and easy this is the only place to go. The place is well organized and the staff actually know what they are talking about. Some other benefits: No annoying parking lot with people soliciting work/ hand outs No mindless people walking around aimlessly. No mis labeled/ placed merch on the shelves

All kinds of hardware and tools for use around the household…read more Excellent selection of tools for all home and auto. Staff is always helpful and polite. And you gotta love their coupon sales and free item coupons. I'm a fan!

The store is well maintained and cashier is always nice. However, as a contractor, it's essential…read morethat whomever is actually there to assist the customers have knowledge of the products and usages. Not sure if that's a difficulty as it relates to finding quality employees. If I was a regional manager, I would insist that the employees have an active presence of knowledge as it relates to the products you sell. Very discouraging to the customer base. This can be easily implemented.

I had an excellent experience working with Mike Earhart at Plesser's. I live in California, so I…read morewas not working with a local showroom, but I had no reservations about working with Plesser's from across the country. Mike made the whole process feel easy, reliable, and personal. I first started working with Mike last year as we began planning our kitchen remodel, and I told him upfront that this was going to be a longer sales cycle. He was completely all in from the start. Over many months, he answered a ton of questions, worked through multiple quotes with me, and was consistently responsive, patient, communicative, and knowledgeable. Plesser's also beat everyone on price, hands down. That definitely mattered, but the service is what made the experience stand out. When it was finally time to schedule delivery, there was a stressful issue with the delivery company, but Mike worked with his management team and the shipping company to get it resolved with no impact to me. I also loved learning about Plesser's connection to The Price Is Right. That was my favorite sick-day show as a kid, so that little connection made me smile. I have recommended, and will continue to recommend, Mike and Plesser's. He made a complicated appliance purchase feel much easier and was excellent to work with from start to finish.

10/5 Peter Romano greatly helped me when I picked a cooktop that was out of my price-range. Not…read moreonly did he help me select one in my price range, but also helped me found one that was on sale, and had more features than the one I was looking at. Thanks again!