I went into this hardware store because it is near my home and I have used several times before…read more This particular time I entered the store and a young man approached me to help me find an item. He was in the middle of leading me to another item and decided to help another customer instead of completing the interaction with me. Apparently I didn't matter as much as the other customer that he stopped helping me to help. I wonder why. Needless to say that I won't be patronizing this local business anymore. I should have followed my first mind and gone to Home Depot.

This is a great hardware store with friendly and knowledgeable staff. A staple in the Pearland…read morecommunity! Oday's is a first stop and when I am working on my house or any other project. Say no to big box stores.

I love this location. From the time you walk in the store until you leave you feel like family…read more Everyone is so willing to help and assists you in locating what you are needing.

"Ace is the place with the helpful hardware folks"." Well, I…read moretotally agree with that tag line. I have visited this particular Ace 3 times within a week (including calling them once) and have been met with the nicest, most helpful individuals. At Home Depot and Lowe's, I can NEVER FIND anyone to help me. In addition to their super friendly employees, Ace has items IN STOCK that Home Depot and Lowe's never do. Literally, ANYTHING I want is out of stock OR not even carried at the Pearland HD. The one small issue I had recently was that I was recommended a product by an employee that ended up NOT being the right product for my project. I ended up calling the particular product helpline and they issued me a full refund on the wrong product and told me what I needed. Coincidentally, ACE carried the right product I needed since HD was, big surprise, OUT OF STOCK. %#+* As for prices, I don't know how all things are across the board but for my particular needs recently, they seemed somewhat to be comparable to the big box stores. BUT- for one particular item, I checked on Amazon and Ace (since Home Depot didn't carry it... WTF). The item was $2 more at Ace. (See included picture). So, despite a possible price increase on certain items, I'll still shop here over HD. Friendly staff, in stock products. Thumbs up. Please build an ACE store in Shadow Creek. I don't like driving across town to come here.

I'm so glad I stopped by Southland Hardware because you will not be finding me at a big box…read morehardware store moving forward. They have just about anything for home improvement and projects. I was greeted at the front by a friendly lady who guided me to what I was looking for. She went above and beyond with explaining the different types of pesticides and her personal experiences and recommended methods of application (scatter the boric acid around instead of a straight line for roaches, which I didn't know!). It was a lot of fun browsing the store because there was so much to take in. The layout is like an antique store but for hardware, from plumbing to doorknobs to cleaning supplies, they had just about everything. I had an extremely great experience at Southland and will be back! And do not fret about parking, there is a large - by Montrose standards - parking lot in the back.

I grew up going to a local hardware store with my dad in Galveston where I grew up. In fact, that…read morehardware is still around and it's called Chalmers. Ever watched The Jinx on HBO? It's where Robert Durst bought his tools to dismember that body. I digress. Anyway, local hardware stores are the heart of any city. On my way after a Yelp pick Up at Cosmic Juice across the street, I saw Southland Hardware and we decided to drop by. It was like going to the candy store for my husband. He was enthralled with all of the knick knacks that he was in one aisle for a long time while I chased around my three year old who was equally entertained by all of the parts such a store can have. They sold everything from small appliances to gardening items and anything you might need to help your home. I didn't know what anything was except for the snacks and they had a good and unique variety of those. Everyone was helpful and super chill. I appreciate the chill these days a lot more than I used to. What a great neighborhood find and yes things might seem a little bit more than say Amazon or another big box store but putting money into a community store helps save your community in the long run. You help the people who live there and put back into the place you live.

Been here 2 days in a row. Same as last post, was on my way to a major store and swung by here. Was…read moregreeted on my way in and shown exactly where the item I needed was. Bonus is they have great pricing. I'm sold. New favorite place

Just stopped in on my way to another major hardware store. I'm sold. I have a new hardware store. I…read morewas greeted when I walked in, asked if there was anything in particular I was looking for, taken straight to it, and was out in all of 2 minutes. Best hardware store experience ever.

Very knowledgeable and friendly. I was looking for a special pot for my African violet plant. But…read morenot only did they have the pot I needed, but I found out more "care and feeding" information too.

I love the nursery and that it's family owned!!…read more A previous customer of mines recommended this place to me. I went to check out his hype and was not let down. During the spring season, they have a small selection of plants. Populars in front of the store and Texas natives in the back. I used to shop here daily after work. Everyone who works here is so sweet and knowledgeable. Joanna who usually waters the plants, she is personable. Every time I'd come, we'd spend a few moments sharing our plant knowledge. I've bought a lot of TX natives. I even came here to landscape the yard with the variety of coleus, caladiums, variegated oregano, flowering plants, and salvia. I really like that they have a garden in the back displaying all the natives that is for sale. I've recommended this nursery to a few of my older customers. Especially the ones who were interested in growing a pollinator garden.

They had everything I needed and were SO helpful. It was nice to not have to wander around for 20…read moreminutes trying to find someone to help. They were very polite and even held the door open for me as I left. Wow! I miss that kind of service.

This place is GREAT!!! I got flooded during Harvey, so I had to redo my floors and everything. We…read morewere able to find flooring to match the woodwork already in our home. Previously, my husband had done all of the baseboard and trim work, so with new flooring, that needs to be done again. The flooring company had suggested we get the stain matched at Sherwin William's, but, for whatever reason, the Alvin manager at Sherwin William's decided to go ballistic on us ranting that it would be impossible. So, another citizen recommended Patco. I called and talked to Bill, who assured me that Cheyanne could do the job, and boy did she ever!!! She came up with the PERFECT match!! I've only stained the door framing so far, but the stain match is beyond perfect. I'm so glad that I rediscovered this store. What Sherwin William's refuses to do, Patco comes through with that Can Do attitude!!! Thank you so much Cheyanne!!!

Great prices and clean store. Most items are clearly labeled and there is a online map just in…read morecase. Could not locate leather cleaner. Asked an associate in pating who gave me directions. Then, heading towards the crates. Heavy duty, gold top and black box, and better than the clear ones that break faster. I even dropped the heavy duty ones a few times and not a scratch on it. Used my veteran discount & self checkout included staff that scanned our items. Also picked up some garden soil on sale. Make sure to wear comfortable shoes because this place seems larger than small town. There is plenty of parking and they even have some parking for veterans.

We ordered cabinets (made by Kraftmaid) from our local Lowe's, we shop there a lot. The sales…read moreassociate, Ruby, would earn a 'ten' in her efforts to be sure our order reflected our wishes, and her attention to detail. The installers, who work for Embry, Joseph and his team, were spectacular a 10 for sure! But there were snags, all originating from Kraftmaid, which created delays. We are not exactly 'finished yet, but overall we really like the transformation in our utility room. Hats off to Lowe's for providing this type of service, to Ruby giving us all the time required to get it right, and Joseph for making sure it was properly installed, and being honest about defects and how to address those!

I wanted to leave a review on their website, but there is no place to put one.. I wanted to…read moreacknowledge an employee that works there in the appliance department. Her name is Tish.. By herself in the department she was taking care of three different customers including myself.. Always with a smile on her face! She is very knowledgeable in all of the different brands of products which is very helpful considering usually when you ask a question, you get the i don't know answer.. I spoke with her about Washers, and let me tell you, I got an education.. I ended up not needing one, ours was ok, but if I had, it was nice to know that someone there is a knowledgeable and helpful as Tish Thanks!!!

Ordered a WOOD door with small window at top a few weeks ago; also want to replace the long side…read morewindow that runs the length of the door. Price listed at approx $2,000. They had to come out twice to measure existing door frame. Today I get the invoice for over $4,000 and the door is listed as fiberglass. I call, and they say "well most people don't want wood because of the elements", etc. ... as if I don't know what I actually want!!!! They automatically substituted what THEY wanted to sell, at a MUCH higher price, without even calling me to discuss it! I cancelled the order, naturally, but I have definitely found out you cannot trust the employees at this store! Home Depot on the west side of Pearland. Buyers beware!

Love supporting our local businesses but I think Magnuson fell a bit short…read more We bought a $1400 Traeger grill. When we were in the the store, we reminded the young lady who rang it up that wood pellets were included. She agreed. We picked them out and she confirmed that they would be delivered with the grill (nice touch that ACE assembles and delivers!!). Grill was delivered without user manual nor pellets!! The gentleman who delivered had no manual and no pellets!! A nice touch would have been to set the grill up for first use. That did not happen. I fear that they will lose business to Pearland store who has great customer service. I do not want to come across as a complaining old lady, but owners need to be be more involved in their business. Respectfully, Cindy Peel Addendum 7/22/19 I just received a call from the owner apologizing for manual and pellets not being delivered. The delivery was done by the owner which is also a nice touch, so owner's are involved. My apologies. Star rating has been updated. 11/14/19 Since July, we have not been able to use this $1400 grill. We had a malfunction in temp sensor, contacted Traeger directly and went through about 8 reps trying to help us replace the temp probe. No one at corporate has be able to answer/fix our concerns. I suggested to my husband early on to go back to ACE in Friendswood, but he did not. After 4 months of frustration dealing with Traeger, he went back to ACE and relayed all of the gory detains to Mr. Magnuson, the owner, who promptly modified the part that Traeger sent (would not fit) and, voila, the grill is now operational and preparing chicken as I write this. Thanks so much, Mr. M!!!! Rating modified once again!! Cindy and Bob Peel

A brand-new lawnmower blade does NOT come pre-sharpened. Try telling that to the lady that accepted…read moremy blade. She not only insisted otherwise but proceeded to explain the parts of the blade to me. We are NOT idiots. Perhaps when she sees what Greater Houston Sharpening is going to do to the blade, she will become enlightened like the rest of us.