The Looking Glass manufactured our front door with side lights. Betty Williams at Looking Glass…read morealso custom designed and they manufactured a 6' high stained glass window with an arched stained glass window above it for the front of our home on Lake Wylie. They display a scene of a heron on the water with ducks landing above it and are beautiful. We have lived in the house for eight years and loved both the door and the windows. The new owners don't want the windows and we are now having Looking Glass remove and crate them so that we can take them with us. The Looking Glass is friendly, attentive to your custom desires and does outstanding work.

I ordered a new front door with decorative glass, however the transom window was plain glass. I…read morecontacted Looking Glass and they created a masterpiece for me that matches so well you'd never know it was a replacement window. Very happy with the results.

Had my purchase waiting at the counter so I could do more shopping. Came back and one of the men…read moreworking there laughed about him selling it to someone else. I will never go there again! From now on I'll give my business to Wilson's nursery. Hope they laugh about losing my business.

Staff are all friendly and helpful. As a beginning gardener, it is crucial to have a place where…read moreyou can get expert advice, a large variety of plants at great prices, and a smile.

Live close to this store and have tried to use it when I can to support the local economy, but…read moreafter today I am 100% done with this store. I went in the other day to purchase a hole saw and arbor that I needed for a job. True Value did not have the size I needed (pretty typical, as their inventory seems to be perpetually low). So I bought the next size down, thinking I might make it work. $50. As it turned out, I never used it. Never opened it or even took it out of the truck. Went back to return the items today and got $40 back. I was told there was a 20% restocking fee on all returned items. $10 charge for something that would take 10 seconds to put back on the shelf. I never heard of such a thing. Complete rip off. They will not get another cent from me.

These guys are awesome! Extremely knowledgeable and helpful! I came in with an off the wall issue…read moreand these guys out their heads together and came up with a great solution. Thanks to all!

Super helpful and great prices. All the staff is great at making sure you're greeted and where to…read morefind everything.

Great for every kind of tool. They had new and used at reasonable prices! Will definitely be back!read more

What do you do when you need a key made...in a hurry?…read more My Son is a Realtor and needed a key made in a hurry for a lock box as the house was scheduled for a showing with short notice. He asked if I could assist and of course I said yes. This location is in Rock Hill but the closest option for me in Fort Mill. Unlike Lowes, there was no one to greet me at the door or to ask what I needed help with. SO, I'm looking for someone to ask and no one is available. I finally found the area for Keys to discover it was now Self-Service. The machine is called a HILLMAN. I'm computer literate, I have a MacBook an iPad and I've had multiple Smart Phones. I've been working with computers for years. I could not figure this machine out. I posted a pic if you want to see it I began to look for help, all the people at the registers were busy. There were no CSR in the aisles. I finally walked down to the end of all the registers to the 'Pro Desk', there was a guy there doing NOTHING. I asked for assistance he said 'I'll call someone for you'. I'm standing by the machine. I waited 10 minutes. Finally a lady came strolling up, didn't say a word and was walking by me and I said 'can you help me with a key'? She said 'oh, that was you?' The system 'defaults' to creating a car key with a FOB. I needed just a regular old door key. I asked if she could explain what she was doing so I could do it myself if I needed to the next time. She was having issues with the machine herself. It took her a few minutes of trail and error to get to the right screen. Twenty (20) minutes and $4 bucks later I had my key. Technology is great....when it works and a little Customer Service goes a LONG WAY.

Multiple issues with the installation of a washing machine. No issues at the store, that was just…read morefine. Had to call them back, and almost had to call them back twice, but I fixed the issue myself.