Heavener has expanded their inventory in the last half year and added a large section for gardening…read moreand patio. They always have had friendly, knowledgeable and helpful staff. I have saved time and money on so many house repairs going to Heavener rather than Christiansburg and buying one washer rather than a pack of 10.

I go to the one in Blacksburg, VA all the time. The 1st thing that I would like to point out is the…read moreexcellent customer service. I went there today and they were already trying to help me before I could even make it through the door. But seriously, they are always super helpful, knowledgeable, and friendly. 2nd, it is so much more convenient when you need to pick up just a couple of things as opposed to driving to the neighboring town to hit up one of the big hardware stores. Besides, I like to support the local economy in Blacksburg as much as possible.

My go to home store when at the lake. Good service, friendly folks and they seem to have everything!read more

Went in for a pair of door knob's and left with door knobs and a great set of steps for my pier…read more The entire experience was amazing. The two gentlemen that assisted me with my purchase went above and beyond. They knew I was going to install them on my pier 250 miles away so they were very meticulous when rounding up all the parts needed. They were very friendly and courteous I'm a DIY kind of guy so I have a lot of experience with hardware stores but not one of them could hold a candle to the customer service I received at this store. Hats off to you two Van

Like many Ace hardware stores, this place is larger than you expect and chock full of needful…read morethings. It was fairly quiet, but I was able to find the propane I needed. As far as price, they're all about the same. The staff I encountered were friendly enough. I'd come back if I needed to.

This Northwest Ace Hardware is the best!…read more Located in Clifton Forge, this place exudes the epitome of a small-town business vibe that has friendly, welcoming, and a more-than-helpful staff! The store itself is also large, which is jam-packed with offerings in hardware, lawn and garden, paint, plumbing/cleaning supplies, electrical items, hand and power tools, housewares, nursery, sporting goods, and even a Hallmark and a gift shop! It seems like it's a favorite spot of the locals, as the place was busy and the patrons seem to be taking advantage of their great deals and competitive prices. We came here to pick up some ornaments; feel free to call them ahead and put items on hold - they'll be happy to do so for you! The parking and the entrance is in the back! +Hallmark located inside! +friendly and helpful staff! +parking and entrance in the back

Awesome store. A true, old fashioned, hardware store the type we no longer see in urban areas…read more Entering CJ's, it seems like a time machine travel 50 years earlier. And the place is as busy as it could be. A steady stream of visitors kept on coming in. The staff was probably the most knowledgeable and friendly hardware staff I've seen. It puts both Home Depot and Lowe's to shame. The staff knows refrigerators, oven, gas, electrics, you name it. Impressive place.

Without question, the greatest hardware store ever. Walking in the door will take you back over…read morehalf a century and the atmosphere is second to none. From hardware, appliances, furniture, sporting goods, and banjos, this store has it all. Nothing in the store has been updated, but has been gently maintained to keep it in its original state. I once asked for a pound of framing nails and 50 feet of rope. One of several older men working there went to a wood bin and picked up a large handful of nails and put them in the bag and asked if that would do. It was clearly over a pound but charged me for just the pound. Another man went to the back and started measuring rope using is outreached arms. Again, clearly over 50 feet but charged me not a penny more. If you are in the area, its worth spending 20 minutes or so wondering the aisles and finding things you'll never find in Home Depot or Walmart. Nothing about CJ Richardson's is commercial, superficial, or meant to impersonate the good old days. What you see is what you get (and that really says something).

Was given a dented firepit by this store that was assembled by them. Manager only offered $20 off…read morethis dented product which I would have taken for 50% off. $84 in store $71 online. I was then told I could have the unassembled version at the store price because they do not honor online prices. I had to go home after spending 45 minutes at the store just to order the firpit to get the online price with free assembly. At some point Lowes needs to understand that customer satisfaction is important.

This Lowe's store in Salem, VA has FANTASTIC personnel! We bought flooring in August 2025 and…read morewe're very fortunate to be served by Kadence. She is always professional, courteous, knowledgeable, and helpful! We were so impressed we worked only with her on our project. She explained the different options available, pros & cons of each, arranged for specific measurements of our work to be done, and priced various choices of our selection. Kadence worked closely with Lowe's installation team to ensure all materials were acquired to complete the job and scheduled at our convenience. She is highly dedicated to providing outstanding customer support. Highly recommend working with Kadence on all of your flooring projects for terrific results!

Not fancy but they have everything you need to successfully complete your project. Also, there are…read morenice, knowledgeable employees, good store hours, easy to find, and parking is easy too!

I cannot believe Stihl authorizes these people to service their equipment. Maybe Stihl does not…read moreknow how they treat people and their equipment. Well, they will very soon. My mother-in-law took her Stihl blower in to have the primer bulb replaced. That was all it needed. That was all she wanted done. What they did to her blower was criminal. Not only did they not replace the primer bulb as she had ask, they broke the throttle lever off the carburetor when they dis-assembled it. Why they dis-assembled her blower to replace an easily accessible primer bulb is beyond any conceivable explanation or understanding. When she went in to pick up her blower after being told it was ready, she was handed a bag of parts, and a bill for fifty some dollars. They had the nerve to tell her (after they broke the carburetor) it needed a new carburetor, and it was going to cost as much to repair the blower as it would be to purchase a new one. Then they charged her fifty some dollars for their "fine" service. All it needed was a primer bulb! You can see in the attached photo the condition in which they returned her blower. If legible, the broken throttle lever pieces are circled in the photo. Unbelievable!!! Had this happened to me, these people would be in court making reparations for the damage they caused. This is truly criminal taking advantage of a person in this manner. If I heard one day someone burned them out, I just might have to smile.

This store is handy. You can find a lot of gardening and landscaping items at the center. They have…read morea nice snack collection, including Birch Beer.