I placed an order for a staple gun, waited over a week and when I did not receive my order, I…read morecalled Tom Floyd himself. He told me that he canceled my order and would not sell to me, and then hung up the phone.

I bought a stapler from FloydTools out of Floyd Washington. Big mistake! Salco Tools out of…read moreSyracuse New York sells many of the same tools and gives you a 14 day 100% satisfaction guarantee, whereas FloydTools won't accept returns unless the item is defective, and even then only gives you exchange or store credit. Salco will take back anything for a refund or another tool.

Worst place ever. High prices and rude people. Owner is rude to customers and staff. Surprised they…read morecan even stay in business with their prices. Definitely will not be back

This place has a little of everything. Cast iron cookware, outdoor fire pits, garden tools, etc…read moreFriendly people, with a hometown feel.

There is no need for resolution. I have resolved the issue as I purchased a water heater from…read moreLowe's. The heater was delivered the morning after the purchase. Yep, they delivered it in the snow. Perhaps the best resolution would be that Home Depot create an in house delivery service. It is apparent that the outsourcing the delivery of your product is not working for you.

Bought a refrigerator, delivery was bungled and then the delivery warehouse canceled the…read morerescheduled delivery without informing the store. Store was very complacent about letting the delivery know about the unauthorolized cancelation! It is a shame that a national store can be this cavalier with customer time and money.

Heavener has expanded their inventory in the last half year and added a large section for gardening…read moreand patio. They always have had friendly, knowledgeable and helpful staff. I have saved time and money on so many house repairs going to Heavener rather than Christiansburg and buying one washer rather than a pack of 10.

I go to the one in Blacksburg, VA all the time. The 1st thing that I would like to point out is the…read moreexcellent customer service. I went there today and they were already trying to help me before I could even make it through the door. But seriously, they are always super helpful, knowledgeable, and friendly. 2nd, it is so much more convenient when you need to pick up just a couple of things as opposed to driving to the neighboring town to hit up one of the big hardware stores. Besides, I like to support the local economy in Blacksburg as much as possible.

This is the perfect place to get hard ware stuff and my favorite part was going there as a kid and…read moregetting gumballs there.Great memories!

From the owner: we have a large stock of replacement parts for most brands…read moreof mowers

Foothills Hardware offers a one stop shop if you're building or renovating your home. I worked with…read moreKaryn Boaz for cabinet design. She is very experienced and knowledgeable about the various product lines. She has a great eye for design and offers great suggestions and customer service. She coordinated meetings with her team and other suppliers as we worked through cabinets, flooring, countertops, doors, plumbing fixtures, interior and shingle colors. Everyone I spoke with at Foothills was extremely customer service oriented and knowledgeable. They were recommended as a resource by my contractor. It was great to have access to a great resource that was local to my area. They certainly made the process a pleasant experience.

I Just had to put new carpet in my basement from water damage…read more I immediately went to see Brad at Foothills. He sent two great guys & a roll of carpet that I picked out, & I am back in great shape...looking good.

pleasant people, good-quality plants in spring, wide in-store selection of a VAST array of…read morematerials, easy returns when necessary.

Don't get me wrong. This store usually have what I need in a pinch. Some of the crew is a great…read morehelp. There is one employee that I will not recommend dealing with. Seems as if this employee has an attitude towards everyone including peers. Sent wife after a certain item. Sales associate told her that that don't carry that brand and never have. Upsold her a more expensive brand. Stopped by the next day. And lo and behold. There sit the cheaper brand that they claimed that they don't carry.