I went to BW Urgent care and was provided the best care. Megan Baker was excellent and made me feel comfortable. They addressed my issue and also provided follow-up. I would highly recommend for the common problem today of not getting in to see our PCPs timely. The only drawback is the facility needs to be updated. But the care was excellent. read more

Three bad experiences having blood drawn. The staff was great. I'm not sure how much training they take to draw blood. They need to focus on taking the blood. read more

Harbor Medical Associates - this from getting blood test - Cardiologists Near Me - Weymouth, Massachusetts

As others have stated elsewhere, this is like the RMV of medical offices. I went in March of 2022. Paid my co-pay saw a physician. Received no further bills. March of 2023, I'm using Partners Patient Gateway and have a new message that states my bill will be going to collections if not paid in 30 days. Like I said, I never received any type of paper bill or electronic bill until this collections notification. Nor did I get any phone calls to resolve it. I look into it. There was an issue with the claim to my insurance, so the practice decided to bill me 100% - a full year later - without ever contacting BCBSMA. There are a few great NP's and young MD's here and I hope they find better, more rewarding, practices to work in. But 98.5% of this place is interacting with miserable people who don't give a flying $^&*. I would not be surprised if the MD I saw reported to an Administrator (if you know, you know). Do yourself a favor and look elsewhere for actual care. read more

Today was the first experience at BW Urgent Care at Stetson and it was excellent. I felt well taken care of and the NP was excellent.

This place is like the saying few bad apples ruins the bunch. I am sure there are good physicians at the site as well as good employees, nurses and staff, but from my own experience. They seem to care more about themselves and whether or not they're going to get sick. Rather then the patient being you or any of your illments. Highly recommend going elsewhere. read more

Sarah in the blood lab at Harbor Medical Weymouth was awesome! I had to see her twice today, and she put me right at ease, and hit the mark on the first try- no fuss, no pain. Good work! read more

Unfortunately, I had no choice but to FIRE Doctor Selkirk today, which is a shame because she is an excellent doctor who is extremely nice, patient and knowledgeable. In fact, she probably saved my life by finding a hormonal problem that two doctors before her had completely missed! It's the office staff! They are horrendous!! I have a lot of medical issues, and I see a lot of doctors (and I'm the opposite of a hypochondriac - I HATE going to the doctor, and I won't go unless I absolutely have to, so when I say I have "a lot of doctors", it's because they're absolutely necessary!). But the office staff at Harbor Medical is the absolute worst I have ever dealt with. And that's really saying something because my general surgeon has only one of lady receptionist, and she's mean as hell and clearly has dementia - but even she is a pleasure to deal with compared to the unholy cabal of office staff at this place! For one thing, there are WAY too damned many of them. They have nothing to do most of the time, and yet they still make sure that you sit on hold for at least 20-30 minutes each time you call, they make scheduling an appointment as difficult as they can, they're rude, they're mean, etc. It's almost as if they have some secret order to make sure that nobody gets in (I know that sounds paranoid, but it is the distinct impression they give). There isn't a professional or helpful one of them in the entire lot! You would think that by sheer volume they'd have to occasionally get a nice person, or a conscientious one, or a hard worker. But they must either browbeat them into joining their toxic cult or weed them out somehow. I don't know when, but it will be the death of this practice eventually. They literally look down on you. They ask you ridiculous, irrelevant questions and then they don't understand the answers and they act like it's YOUR fault that they're dumber than 4th graders! Also, I have never, ever (not even once) gone into that office, or called that office, without being treated as though I was bothering the staff. "Oh, I'm so sorry I made you do your job for 35 friggin seconds!" I tried to schedule an appointment today and they told me that I would need to wait until one of the only two days a month that they do new patient appointments, then let their ridiculous, filthy, underfunded lab do my blood work (seriously, that lab is like getting your blood drawn in Iraq, or maybe at a free clinic in 1974), then have yet another appointment a few weeks later. But I'm not a new patient. I've been going there for years! But because I haven't been in a couple of years, they wanted to treat me like a new patient. They even said that they didn't have my records - but they kept quoting things from the damned records to me, so clearly they do have them. Also, they're legally required to maintain the records for 15 years, 5 of them on-site. And they are also required to give you AND your referring doctor written notice if they intend to discharge you. Also, we're in the middle of a worldwide pandemic that has killed millions! I didn't see my own primary care doctor for over a year, thanks to tele-visits. Who the hell is going to see a specialist if they don't absolutely have to??? Nobody with any sense! I've been taking the meds that Dr. Selkirk put me on, which my PCP had been refilling, as it should be, and my bloodwork has been closely monitored. It's only now that something isn't working right anymore. So why in the blue hell would I have come in for the past 2 years+? I wouldn't, unless I was reckless or stupid - and I am neither! So, I'm sorry Doctor Selkirk, because you're amazing and I'm forever grateful to you, but I've told you repeatedly about your office staff and you did nothing about it. Either that or they don't respect you or care enough about losing their jobs to actually change in any way. So, as unfortunate as it is, because of your absolutely ridiculous office staff - you are FIRED!!! read more

Having been a Patient of Dr Mary Delaney for 30 years at Harbor Medical her care & attention to her patients is impeccable. I have also been to Emergency care & found the quality of care amazing. Currently I am in the care of the Cardio doctors who have care fully managed my care, had an ICD fitted & monitor my health carefully. I have found the care of ALL the staff to be top notch. I called billing this morning & the young lady was polite & helpful. We are so fortunate to have a whole building full of amazing people. Thank you. read more

March 09, 2021 The person with whom I spoke the phone...practicially insited I see my PCP before a consultation with an MD Endrocinoligist at Harbor Medical Asssociates, Weymouth, MA. This was concerning the possibility of a thyroid issue requiring a simple blood draw.. several tests I have Blue Cross Blue Shield PPO ..NO REFERRALS REQUIRED. As a matter if fact...5 weeks ago I had moderate surgery performed elsewhere without going thru by PCP. Sorry receptionist..you're nuts.. Or you just couldn't be bothered. read more

While the doctors at the Urgent Care are very helpful and knowledgeable, their billing department is horrible. I have been overbilled twice because they billed my insurance for an out-of-network specialist. Since I am a regular Harbor Medical patient, they are supposed to bill me as they would for a regular doctor's visit. Twice, I have called and spoken with a very rude woman who got argumentative when I informed her I had been billed incorrectly, telling me "No, we did not bill you incorrectly" like she was taking it personally that someone was calling because of a mistake on a bill. Twice, I have had to file grievances with my insurance company because of the billing mistakes after going to Harbor Medical Urgent Care. If you go to your regular doctor, a walk-in clinic, a CVS MinuteClinic or even the ER, you will definitely not be billed incorrectly and will most likely be charged less than the charge you will receive if you go to Harbor Medical Urgent Care. read more

The switchboard at Harbor Medical is ATROCIOUS ! Impossible to get through . What good is it to have a doctor if I can't get through to sked an appointment? read more

When visiting Dr. Mansour for a meds update, my husband had something in his eye and asked the Dr. To look at it and was rudely told "No. I'm not urgent care." Isn't that part of a PCPs job. So home he is with something still in his eye. He is trying to find it in a mirror with a Qtip. I know my PCP would have no problem helping me. Dr.Mansour needs to work on his people skills. He always seems so angry. read more

Called today to make an appt and was told by receptionist answering phone she would let triage nurse know it was an emergency when she got back from lunch..do they not have coverage when one goes? She would have nurse call me back.. after 25 minutes called back as I was nervous..smart mouth or should I say big man behind a computer .. big tough guy answers and I state I called initially at 1:20 he states 1:25..i replied oh okay.. only 5 minute difference and informed him it was paged out as emergent..he sts no we only page urgent not emergency.. followed by " its not like your dying"..I said excuse me told him he was inappropriate with me and he'd argued back how was he? I demanded a supervisor he yelled at me to hold on.. never again.. supervisor Jean was a waste of time.. defended the bully.. looking for new pcp read more

Internal Medicine and Cardiology doctors are great, but the office is poorly managed and not well taken care of. Calls are put on hold for 20 minutes at a time due to short staffing (people keep leaving because of poor pay and management) prescriptions take forever to get filled, its hard to get an appointment with any PCP because of too many patients per doctor. read more

I posted this review a couple months ago on Facebook, but their page doesn't seem to show reviews anymore so I'm copying it here so that hopefully no one else will be treated like I was.... Appalling. The treatment (or lack thereof) that I received from Dr Mansour was unbelievable. As someone with a career in healthcare administration, I find it horrific that a physician would verbally assault a patient without any provocation. Not only did no one offer any hint of an apology for employing someone with no respect for patients, but they are supporting his choice to refuse to refer me to get an MRI and see a specialist because I wanted to see someone other than the particular orthopedic surgeon he wanted ---this is after I came painfully limping into his office with x-rays and explained that the urgent care doctors, ER physicians, orthopedic company administrators, and orthopedic surgeons I had spoken to (either paying out of pocket while I was out of state, or informally because I have worked with them for 6 years) all suspected that I had torn my meniscus and need surgery. My insurance company can restrict what providers I utilize based on who they contract with, but a PCP cannot demand that I see only one particular specialist. If they authorize the referral the patient can go to any provider in their insurance network. For over a month, no one in their offices would return or even answer my phone calls. Once the insurance company got involved I was eventually called and condescendingly informed that a form about their referral policies is distributed to all new patients. I gave up on the idea that they were ever going to actually help me, so our conversation deteriorated when I asked them what year I was a new patient... knowing that ACO/PCMH payment models didn't exist yet when I was a new patient is part of my job. There was never any resolution offered to me by anyone, I was only repeatedly told that I was out of luck and there was nothing I could do. (BCBS eventually approved my appeal directly through them, so again they were incorrect, but they could have made my attempts at getting appropriate medical treatment far easier if they hadn't gone off on such an insane power trip). In the many years that I rarely required any medical visits, I thought Harbor Medical was fine. The facilities are clean, and there was no unusually long waits to get an appointment. Having something actually wrong has apparently shown their true colors though. read more

My son has the best care at Harbor Medical! His PCP, nurse, medical assistants, and ladies at check-in, check-out , answer my phone calls are very courteous, friendly, helpful, and accommodate him in such a way, and that makes him feel comfortable! We are grateful for this fantastic professional medical team! Laura and Billy K read more

I have a history with two of the cardiologists in this practice and it's been 100% positive. First, one saved me life when I had a heart attack and I couldn't have had a better outcome. Then, a few years later, I developed A-Fib abd the doctor that performed my ablation procedure to correct that was also first rate. The docs I saw here are the same caliber as the ones at the Boston teaching hospitals because they spend part of each week teaching in those hospitals. read more

Wow, I've been on hold for 10 minutes after calling Harbor Medical main number 781-952-1460. Need appt. for my mom. Is anybody there? Bridget R. read more

I would give 0 stars if possible- phone lines are TERRIBLE. Called just to get a fax number- was put on hold for 10 minutes then hung up on. Called back- another long hold and the receptionist was incredibly rude on the phone and hung up on me again. read more

I would have given it 5 stars on the urgent care alone. I've been ill for several months. Each time I went to my primary I was told to take Xanax for anxiety. I kept going in. Even saw another primary because mine had a full schedule. After seeing her she spoke with my primary and said the same thing. I'm not denying I don't have GAD. But I know that this was not my anxiety. I went to urgent care and it took the great Dr John to take the time and check my blood work. Him and his nurses were so compassionate and really listened to me. I was shocked to find my sodium has been going down since 2008 and was never ever addressed by my primary! He was equally surprised. So I was given a IV of sodium chloride and what a difference it made!! Now with that said, I was a nurse for many years. And I find it absolutely appalling that the primary services are just terrible in family medicine. The nursing staff is wonderful! But the providers leave much to be desired. One piece of advice to them, when someone has a mental illness don't write us off as being 'crazy' Educate yourselves on listening to all your patients equally. And thank you for the urgent care staff for take the time to listen to me and discovering what has been going on with my health issue. read more

It is nearly impossible to get through to the office of Harbor Medical Endocrinology. Average wait time varies from 12 to 22 minutes. When you finally get through the receptions use a rude tone of voice. They are unhelpful in trying to connect you to a nurse, thus delaying important information on scheduling time sensitive lab work and procedures. They will not contact South Shore Hospital to set up procedures that have been ordered by your doctor. They are also unfamiliar with the departments and the phone numbers at SS hospital so they can't even give you the correct information to set you your own procedures. Thankfully, the staff at South Shore Hospital is very helpful. I get the sense that they are fed up with this office as well. Tip if you must get through to their office pretend that you are calling from another doctor's office. You will still wait 10 to 20 minutes to get someone to answer, however if you call as a patient they will not pick up the phone. read more