My friend had a scheduled tour multiple days in advanced with a paper trail via emailing back and…read moreforth with Desiree, the manager. When we got to the tour, there was no greeting/acknowledgment of our presence, then was quickly snapped at by Desiree that there wasn't anything scheduled on her calendar. Desiree went on complaining "well how long will the tour be?" Annoyed. I sure hope as a manager you would know who is scheduled to tour when and for how long especially if there was email correspondence... After that brief encounter, Desiree said there were no openings and we could only view a unit that was under construction (probably health/safety violation since it was an active construction zone). When standing in the construction zone, Desiree stood in one place and instructed "you can go look around". Not to mention there was a 12 year old kid with us that could have breathed in toxins or got hurt. We did not do a walk through the zone and immediately was disappointed in the whole situation. I sure hope there are future fines against Desiree's management ethics and health code violations.

A friend of mine and her family moved into Port Terrace Apartments a couple weeks ago. First off,…read morethe manager told them they would be getting a lower apartment, when they got there to sign thr lease, she had made a "mistake" and they had to go to an upper apartment. Then my friend and her family moved in on a Monday. After the first night there, my friend woke up with a couple bug bites in her arm, didn't think much of it. Then the next couple mornings she woke up with bites not only on her arms but on her neck, face, back, legs, and ankles. It was in Thursday the week she moved in she made the manager (Desiree) aware of what was going on and she said it may be fleas because.a tenant in that hall has had problems with fleas in the past. My friend then went out and bought bug bombs, was doing laundry every day, giving her cats multiple baths, and spraying the hallways where there were numerous amounts of dead bugs to begin with. The manager said she was going to call Batzner and make an appointment for them to come out. My friend heard nothing from Desiree on Thursday, so she contacted her on Friday to see what the plan of action was. Desiree didn't get back to my friend until 4:30 on a Friday saying she was going to call Batzner again to try to set up an appointment, and that my friend would have to morw than likely wait until Monday for Batzner to come. Well Monday came and still no phone call from Desiree with confirmation that Batzner was coming. Now my friends kids and their father were starting to get bit as well! It took my friend to have to call Batzner, who said Desiree didn't call that day but they would send someone out ASAP. When Batzner got there they found bed bugs! They were in the molding of the apartment, on the mattress, boxsprings, and headboards. My friend is so stressed out, feels gross, and doesn't even want to be in her own place! Health Department and Building inspectors were contacted. Management there is very dismissive of problems brought to their attention and unprofessional!

Lived here since March 2022. Have a two year lease. Wise to choose the bedroom over your own…read moregarage, not your neighbors. Best to have a corner upstairs unit. Extremely quiet, clean, and lawn/snow maintenance has been wonderful. Pool is stellar, best to enjoy during the week to avoid large weekend crowds. Easy access to I-43 and 1 exit from commercial business and services in Saulkville and Grafton. Extremely convenient. My only issue, and it is not really on them, is power outages. My unit is connected to a power grid in an open field with tons of dead trees around it. Thus, if the winds are extremely strong (50+ miles per hour) or heavy rain or snow with winds, expect power outages. We have had at least 6 in the 15 months I have lived here. One was extremely bad, over 24 hours, the others ranged from 1 hour to a few.

The location is great next to the bike trail. I really like having a private entry and garage…read more The pool and firepit are nice additions.

Love Love Love these guys !!!! The whole staff is so wonderful and the maintenance men are so…read moreknowledgeable when it comes to fixing things around the house ! They definitely are angels in this pandemic allowing me to make my rent payments in a manner that allows me to be able to pay other bills on time as well ! they have the best houses the best staff the best maintenance men and they have hearts of angels this is no ordinary rental company! ' To all at PAM , have a happy , safe and blessed holiday and happy new year from the nicksion family!

They are horrible! We have a gas leak and had it since we moved in. We energy put a temporary fix…read moreon it 6//1 and it still hasn't been fixed. Our dishwasher doesn't work and has rust all the way through the racks. They refuse to replace it and are lease states we have working fireplaces. Not true! We have bats living in our chimney! Still have not fixed this. We were also promised fresh paint and new carpets and still haven't gotten them fixed either. We were told the retaining wall in our would be fixed due to a previous flood that before we were moving in and it wasn't properly fixed because we now have flooding in our basement . The pump was also supposed to be fixed and is not. They are horrible. I'm done with them and now seeking further action

I request a quote though Yelp and they responded right away…read more I called their office and the info provided was simple and clear (which means a lot to first timers). The service provided was great. Victor did a great job with my fireplace. The detailed report provided was very helpful. Humble Sweeps also answered all of my questions, which is highly appreciated. Great value. I am very satisfied with the service provided by Humble Sweeps.

I made the call to get an estimate, and while the person I talked to was super kind and…read moreknowledgeable, the pricing policy had me shaking my head. First, she needed all of my info before giving me a quote. Of course, when I insisted I just needed prices, she kindly moved on: There's a "service-call fee" of $312, after which they'll discuss pricing and then you get to decide what to do. Yikes! I pay you $312 just to find out what the real quote will be while you're standing in my driveway? This was obviously an easy decision. So far, only one of the three companies I've called for quotes has suggested a minimum service fee.

This place is going downhill. When I first moved in there was cute country furnishings and the hall…read morehad a pleasant smell and the people were great. Now they are bringing in many people with mental illnesses and many are unable to take out their own garbage or clean up after their pets, so they should maybe be in assisted living or other facilities better equipped for them. The new manager doesn't keep things clean and organized and will fight/argue with you rather than compassionately listen to you and is very good at making up lies. Also, corporate doesn't care. They will keep raising the rent while everything is getting worse and not better. It may be less expensive, but don't do it!