I'm a different Dan P. than the one giving a rating on 9/28/21. I have been at this Marina for a couple years now and have had none of the issues described in the negative comments here. The dock crew is extremely professional at all times and Jason clearly manages the dock activities very well. I've seen several Credit Card Captains come rolling in there and treat them like slave labor and they have continually stayed professional. The parts department (Rachael), service coordinator (Mandy), and Office Manager (Billi Jo) always stand out as customer friendly. I have 110% confidence in Greg if I need electronics installed or repaired. I was concerned about service labor rates when Legendary took over. However, the service dept seems very conscientious about how many hours are charged and my service cost has remained relatively the same since I've been there. read more

Had boat there twice. Charged for repairs that they didn't do. Took it back second time for them to try to correct their short falls. Put boat in water today almost sunk. Bilge pump not working hoses not reconnected Took on water and boat died. No power ran to bilge pump hoses completely not connected to bilge. After calling service manger he told us to bring it back in and he would talk to his manager to see what they could do. Good luck do not know how to get it there. They charged insurance company for work they didn't perform and also us. Charged over $200 just to clean battery terminals that were charged for first time and didn't do We put boat in water and almost sunk. They need better mechanics and service manager that has knowledge. I will NEVER recommend this place to anyone. After insurance I am out over $4k. Still working on boat read more

Please stay far away from this marina, serious egomaniac Robbie is on a rampage if you express concerns to the Marina management. I've been a customer with the original Harbour View since 2018 with two boats in storage. A few months ago I sold one of the boats, and Harbor View loaded on the trailer for the new buyers. The next month I continued to receive a invoice for that slip for the boat had been sold. At this point legendary marine had purchased Harbor View. When I brought it to managements attention that I was being charged for a slip I no longer had a boat in I was told I didn't get give notice to vacate. I'm not sure how clear it could have been that I no longer had the boat since the marina loaded to be moved for the new buyers. Since then, Robbie has been on a rampage to sabotage my boat. I ended up putting a ring camera on board to catch the footage of him coming aboard, unplugging the electric for the onboard battery charger (like every other cabin cruiser that is in the yard). On my last day at the marina I come to the boat to find sticks stuck in the side of all my drain port holes. Sinceless games played by a wannabe head honcho. - Over and out! read more

If I could give negative, I would Thebowner/managers abruptly canceled the plan I was enrolled in. They refused to return my enrollment fee "because they could." I consider this theft and and am considering legal recourse. Do not do business with unethical people. read more

I have a 2009 23ft pontoon boat with a Mercury 90hp 4 stroke. I took the boat in because the engine wasn't running right and it needed to be serviced anyways. The boat had sat up for a while, but it did have Stabil in it and I added some new gas to the tank. I took the boat out Labor Day of 2021 and it wasn't running right. I took the boat in the following week to be serviced and to also be diagnosed. The boat was serviced and the diagnostics came back as a bad fuel supply module. I was told a month later that the fuel supply module was on back order due to Covid. Fast forward one year September 2022. Still no fuel supply module. My boat set on their lot for one year and unable to use. I even asked them if they could break down the fuel supply module and fix the problem. I was told that they couldn't get the parts to the fuel supply module anyways. I went down to the Harbor and picked my boat up the week after Labor Day of 2022 and took it to someone to take a look at it who has experience with working on boat motors. He broke down the fuel supply module and replaced the high-pressure pump. In less than five days the guy that I took the boat to, had it fixed and was running with no problems. Very dissatisfied with the way things were handled. if you're looking to have your boat motor repaired you had better take it to someone else. Let's just say I learned my lesson. Mechanics didn't take the time to actually look into the actual problem. Two thumbs downs. read more

We rented a pontoon boat from then yesterday. I know that boat rental is a tiny part of what they do. By all accounts storage and sales are what they do and they do it well. the boat was all dented up, smaller motor than advertised busted captains chair and the radio didn't work. worst of all was the front gate didn't close. i had to tie it shut to protect my child. I'm sure they are good people but that boat was no better than three stars. read more

Ben and crew at the Marina are completely awesome. We have had nothing but trouble with our boat, that is until we started having it stored at Harbor View Marina. Now we just call them up and 30 minutes later we are floating away. The facilities are real nice and everyone there seems to care a lot about even the smallest things. Great job! read more

My husband took our fishing boat here, to have one of the motors checked out. He TOLD THEM what he had already done to the fishing boat.... They ran diagnostics ( DID NOT FIX ANYTHING) also checked the stuff out that my husband had already told them HE HAD DONE.. SO, OVER $ 500.00 ... for them not to fix ANYTHING, and to also CHARGE FOR CHECKING OUT WHAT MY HUSBAND HAD ALREADY FIXED !!!!! BEWARE.... read more

I bought a Four Winns 180 150HP/OB from Harborview in March, 2012. Living in CT, I could not personally see the boat advertised in Yachtworld, however it was represented by sales staff as being in excellent condition, requiring only a tear in a rear seat repaired. I asked about condition on several occasions, being a bit anxious about buying sight unseen. The Yachtworld photo looked very tempting...just what I was long seeking, including a bimini. I paid above book value, arranged transport, after being assured that engine had been checked out and the trailer would be serviced and safe for the road ("No worries"). Guess what? The boat/trailer, picked up by the hauler on a Thursday, made it PA, where the wheels fell in, the hubs full of rust. Initially, Harborview's management refused to accept any responsibilty, claiming my signing an "as is" meant the problem was all mine. They blamed the hauler. When I e-mailed a copy of the "No worries" from the sales rep. regarding servicing of the trailer, things changed. Harborview provided the parts. I got stuck with towing and labor, $338, plus 600 miles of my own driving. Things got worse. The upholstery was sunbleached and stiching burst on all seats, the side cushions looked like dead stream beds. The bow cover was missing as well. The fiberglas was chalk like, instrument pod seriously ugly, the ladder and bow light broken Before I got the boat home, I asked Harborview to take it back, because its condition was very far from excellent. I have to say this much; before I saw the boat, the hauler delivered four seat cushions, which were in terrible shape. Local estimates to reupholster were approx. $700. Harborview gave me back $1,500..theycould not find the bimini. That was before I found the rest of the uphostery to be crap.It will cost over $2,000 to fix the rest! Turns out the photo in the ad was not current. Could not get the motor started...had it towed 16 miles to a marina. Bad spark pack and stator, broken bolt in crankcase and junk in carbs. Engine tear down.. $3,500 more! I learned a bitter and expensive lesson. Still has some issues. Hindingrp@aol.com read more

Sales, Mark Thompson, was awesome. Took time during a very busy boat show weekend to Sea Trial a used 1997 Cruiser with me for a cash "as is" deal. Answered all my questions and made sure I was happy with my purchase. I'll be sure to recommend him to everyone, and for my next upgrade boat purchase, I'll be seeing Mark. read more

I've had a lot of trouble with the sales and service departments at Harbor View Marine. I don't know where to start and don't want to list the several frustrating experiences I have had. I've spent a lot of money there. I even bought new boat and felt unappreciated and overcharged with every exchange. read more

I have a 20hp 4-stroke Mercury outboard that had some issues. Since everything was still under warranty I took it to Harbor View. They fixed the issue and identified another problem I knew nothing about. Everything was covered and done on time. Walked out happy and not paying a dime. Good service. read more

Problem with rented boat led to part of day being wasted. Was unable to get a partial refund or even time added without additional cost. This is not a very customer friendly business. read more

BUYER BEWARE - I cannot recommend strongly enough that you look elsewhere to spend your hard earned money.