Every time I visit Charlevoix I have to stop in here and get me a few souvenir T-shirts and…read moresweatshirts. The owner Kirby keeps a very tidy, clean and well stocked store. I've nicknamed this store my upscale souvenir clothing store because it sets itself apart from your typical souvenir clothing store. They only carry clothing btw. The quality is average to more upscale. J America is my favorite brand especially in sweatshirts at this store. They carry more embroidered Charlevoix clothing which I much prefer versus just the stamped decal cheap style. The prices are reasonable and the service has always been excellent. The only problem I had this recent visit was some of the t-shirts and sweatshirts I liked fit bad and came from a third world country which had strange cuts and very boxy styles. Hubby and I still found plenty of clothing to buy in the store regardless. Other than that I would give it 5 stars. They do carry clothing made in the USA and a few other countries which I don't mind as long as the fit is normal.

I love Charlevoix Wear. I have been shopping here for years and always find the staff very helpful…read moreand more than willing to go out of their way. Merchandise is always great quality, great choices and just an overall fun place to shop! A "must stop" whenever you are visiting the area!

For the sixth year in a row my family has rented skis from the Bahnhoff ski shop. Our experience…read moreis always excellent. The quality of equipment, the correct fitting and the wonderful service keeps bringing us back. This year we had a problem when on our second day of skiing. Our granddaughter hurt her arm late in the day to the extent that the ski patrol snowmobiled her down the hill and we ran her to Spectrum hospital. In the chaos of getting her down the hill and to the hospital we left some rental equipment at Nubs. Bahnhoffs only concern was with the health of my granddaughter, not with the rentals. They showed complete understanding and compassion for the situation. End result, we lost a helmet and set of poles. Their equipment was the least of Bahnhoff's concern. The manager said to not worry that they will work with Nubs in retrieving the equipment. What a great staff Bahnhoff Sports employs, I thank them all. Bill Van Cleve Ann Arbor MI

Enter at your own risk…read more "Guys, come on! It's a holiday. We're closed. You gotta go!", said no business owner angrily to guests that just spent $600 a mere FOUR MINUTES after closing. Just kidding. Don, the new owner of Bahnhof said that to us. CONTEXT: We showed up 75 minutes before closing on New Year's Eve. We immediately asked for support with our selections. An incredibly bright, pleasant, and patient young man did an AMAZING job explaining all the ins and outs of the items we were considering. Item by item, we added to our pile and proceeded to checkout. We loved our experience up to that point and sincerely looked forward to bringing in our four adult children for complete outfitting at the end of January-likely totaling thousands of dollars. THEN it happened! At precisely 7:04 pm, our transaction was finished. We grabbed our bags ready to walk out, and I asked a question about socks. As the young man was answering, the angry old man others complained about in their Google reviews very snottily says, "Guys, come on! It's a holiday. We're closed. You gotta go!" We were dumbfounded. Who speaks to any customer like that? In my experience, someone who lacks gratitude, respect for others, and basic human decency. Supporting this store was a grave error on our part, which is why we promptly returned every item the next day. We then proceeded right next door to Boyne Country Sports, where we received INCREDIBLE service from a staff who clearly RESPECTS and APPRECIATES their clients. As a local resident and life-long entrepreneur that consults with small businesses, I *passionately* support small-local whenever possible. Frankly, that makes writing a negative review more difficult. However, I feel it is a duty to share our experience, so you can choose to spend your hard-earned dollars where they are appreciated. After sharing our experience with many other locals from Boyne City to Petoskey over the last few days, it seems that most who know this character have one common point of knowledge - he does not like out-of-town visitors. This is evidenced by other 1-star Google reviews, Don, shows up as an angry, rude, and spiteful old man. I would go as far as saying he is an utter embarrassment to the local small business community. I feel for his staff (the young man others have mentioned) who are left working for a tyrant, who seemingly likes to bark orders at his employees. And, it may only be a matter of time before the right local business owner comes along and sees the value of this young man and others, and how fortunate they would be to have them represent their store instead. For locals that have been supporting this place for years (most prior to Don's purchase in 2017), perhaps your experience is different. For those of you traveling to the area, I invite you to spend your money anywhere else. From direct experience, I can say that you will receive better service and better selection, at a more competitive price. In my 25 years of helping businesses grow through their challenges, I have learned that some owners know their strengths and weaknesses, and where their talents are best utilized. And then there are some who are clueless. In my experience, Mr. Marszalec is clearly the latter. Otherwise, he would know not to step foot in the retail, customer-facing space. I can't help but wonder what the Smith's think about this type of reputation being created after spending 40 years building such a wonderful business. Unfortunately, having knowledge, experience, or even a passion for an industry does not equate to being a good operator, much less a good leader. As such, despite feedback being a gift and an opportunity to learn and grow, I have little hope of my review creating any actual change in future customer experiences considering he chose to not even offer a heartfelt apology. So enter this store at your own risk - or simply support a different local business instead.

This is the best casual men's and women's clothing store ever. It's a hometown store with great…read morecustomer service. There is something for everyone here!

Love this place! It's like a good old fashioned clothing store where someone waits on you and helps…read moreyou with your selections! Kathy and her daughter, Sam, are wonderful and very friendly. After your 1st visit you're like family to them. There is a decent selection of men's, women's and children's clothing, a nice accessory selection including Brighton, and plenty of Columbia choices for northern Michigan. It's the type of store that you want to see do well and succeed. I don't think I've ever walked out empty-handed!

We were skiing at Boyne Mountain, and hubby said he needed new ski goggles. His were a decade old,…read moreand had developed a crack. Reason enough to get new ones. After a day of skiing, we stopped by Boyne Country Sports. Hubby picked out a nice, new pair of modern-technology goggles, then reminded me that my own decade-old goggles are too big to fit on my face under my ski helmet. They were always pressing on my sinuses the wrong way. OK, I'll try on some, too. The next morning, hubby noticed that my brand new, never worn ski goggles had vertical scratches in the centers of the lenses. Darn. He said we ought to exchange them. Back at Boyne Country Sports, he showed the scratches to Mike, the man who had sold us the goggles. Then they called in Steve, who seems to be the manager. Hubby showed Steve the goggles, and at first he said, "Oh that's just moisture." But when Steve looked at a second, then a third pair that had scratches already on them, he had to conclude that they were arriving at the store that way. He was going to have to speak to the Scott distributor. And then he did something amazing. He helped me pick out another pair that fit my head/helmet combination, and then he gave them to me for no additional charge, even though they were more expensive. I certainly didn't expect him to do THAT. Thanks, guys! Above and beyond the call of duty. :-)

Always fun getting new ski stuff. I bought a cool Boyne Mountain long sleeve shirt with the ski map…read moreon the back. They have a great section of all different brands of ski clothes and accessories for everyone to look great, stay warm and be safe. Good prices and a friendly helpful staff.

Very clean and organized store. There's a big selection of different items. Decent prices over all…read more The men's section always seems to lack compared to other sections.

For the type of store it is things were pretty orderly and clean. But at 4pm on a Tuesday they had…read moreclosed their dressing rooms without explanation. I used the men's room to try jeans on and could hear two ladies doing the same thing next door. When I mentioned the inconvenience to the cashier she casually said "you can always return them". When you visit this store check for fitting rooms first!

This place is great! What ever you need winter fun...I bought helmet and heated visor a year…read moreago...visor never worked properly they replaced it free if charge....home town boys...they got what you need! Local business pay more for service!!!!