Sasa was able to unknot the pain the on my neck and shoulders. Amazing service. Will come back for sure. read more

I've always loved my experiences at Harbour Wellness Spa. They've been very intuitive with their pressure. I always feel incredible when I walk out! I recommend this place for a lovely Thai massage. Today my masseuse was Sasa. I'll be seeing you again! read more

I had an excellent reflexology experience with Eric (courtesy of Groupon). From the first touch (strong skilled hands), you can tell Eric knows what he's doing. Aside from being friendly, Eric is also studying Chinese medicine, so his knowledge goes beyond the massage world. The room I was in had no ambiance, but the business has a new owner, so maybe that will improve. read more

Both Sasa and Vivi are remarkedly experienced and professionally trained. The weekly massage sessions have greatly improved my stiff shoulder and neck pain. Convenient location, nice and clean! Highly recommended. read more

I did get many massage service there, Sassa, and Vivi are both awesomeyou would be relaxed and much light after getting massage.all tense and stress would gonefantastic service with very affordable price. They are so professionallet's have a try. read more

Pleased to meet very professional and caring staff, beautiful decoration, clean and welcoming ambient. Would definitely recommend!

came to this center with some lower back problems and came out of the wellness center with a new look. is great, I really recommend this center. Thank you so much and I will be back! read more

Excellent. Convenient location, gave me the full 90 minutes even though I was late, honoured the Groupon even though Groupon was sold out. That made for a really good deal. I've been for dozens of massages, and this was expert. The massage oil was a really pleasant, woodsy-bergamot scent that was not overpowering. She was able to feel for my trouble spots and give just the right amount of pressure. She adjusted her technique as she went along, rather than running me through a standard routine as some therapists do. Downsides? The walls were thin so you can hear other customers in the waiting room, and the room was small, and the music (which was fine) was played from her phone. Overall, a very good experience. read more

i work in the Harbour Center and always see this place on my way to coffee in the morning. was not expecting much, but the massage was fantastic, service was great and price is fair. i will definitely be going again! read more

Was introduced to this place by a friend. It's really hard to find this place! Tucked away beside Tim Horton's. I've gone twice for acupuncture and cupping. Both times, the needles hit a nerve in my hand. The first time, I didn't say anything, and I couldn't properly move my right hand for 2 days. Seemed numb. My arm near the wrist also bruised and swelled a bit. The second time, I told her it's hurting in my left hand, and she took out the needle right away. The numb tingling was gone by the time the session was done. Cheryl's quite knowledgeable and worked overtime on me (without charging) - thank you! but the nerve-hitting experience makes me reluctant to go back. I could just be super sensitive in my hands, and could ask to avoid the hand area next time. I tend to be always cold, and this place seems to be chilly for me. So I end up being really cold after cupping since I'm not wearing anything above my waist. I am not sure if it's just me, but when I went to a different acupuncture place before, I used to come out all toasty, warm and sleepy, but have not had the same experience here. The reception desk area looks nice, but other than that, it's an 'office' like place with small rooms and fluorescent lighting - though they do dim down the lights during your sessions. Nothing spa-like. But prices are affordable than other spa-like places especially if you don't have insurance. read more

Harbor Wellness Spa - reception desk - Massage Near Me - Vancouver, British Columbia

Ever since my regular massage therapist moved back to Czech Republic in the summer I have been searching for a new therapist. I bought the groupon for Harbor wellness for 60 minute relaxation massage and was not disappointed. I had Tuan and he is professional and amazing. I have some sciatic and back pain and he paid close attention to this and used proper techniques to provide relief. He asked what pressure I liked and explained everything he was doing. I think I've found my new massage therapist! It is also very easy to book in here compared to other places where they only give you certain dates or times etc when using a groupon and have to wait weeks to get an appointment. This does not happen here. The staff are very friendly . Glad I found them and thanks to Tuan see you soon read more

Had a fantastic 90 minute massage (had a groupon) done by Tuan. First impressions were good. The waiting room was clean and welcoming with a helpful receptionist and my appointment started on time. The room was private, with one of the most comfortable massage tables I've ever experienced; the headrest was super nice and cushioned with a terry cloth covering instead of the paper or paper towel that some places use. I get massages on a regular basis, so I've had lots of experiences to compare, and this one was fantastic. I like very hard pressure and explained this to Tuan, along with problem areas (sciatic nerve pain, neck, shoulders). He listened and asked pertinent questions. He used a very nice lavendar & sandlewood scented oil, but made sure to ask if I wanted scented or unscented first, which I appreciated. He gave me the option of music or no music. I opted for music and he played the typical sort of relaxing music that I expect while getting a massage. It was played through his cell phone but sounded just fine. He was able to give the super firm pressure that I like (when I get a massage I like it so hard that I feel like I'm going to have bruises the next day, lol) without causing any pain at all, even in the few areas that I usually ask people to ease the pressure. He was very friendly and easy to communicate with and he had the communication balance perfect - occasionally asked if things were okay, explained what he was doing/gave instructions when necessary, and otherwise was quiet and let me relax. He was very knowledgeable when it came to techniques for easing my sciatic nerve pain, and he was able to decrease my pain by about 75% in that area. Everything else was great too. He was very thorough and I especially enjoyed the way he did my feet (sometimes people just can't get my feet right and I end up squirming and almost giggling instead of relaxing). Afterwards he did not seem rushed or hurried and he took a few minutes to give me some advice/instructions for afterwards, which isn't unusual but it's nice when they take the time to do that rather than just go right to taking your money. I would definitely go back and pay full price for another massage. read more

Horrendous customer service. Front desk lady is incredibly rude. Their phone ALWAYS goes straight to voicemail and their voicemail is ALWAYS full to top it off they don't answer their emails or contact form on website. There is also no way to book a relaxation massage on their website. I think this is a scam so that they don't let people use their groupons or let them cancel their massages. They have a 24 hour cancellation policy but there is absolutely no way to get a hold of them unless you literally go down there, find the hard to find expensive parking and then there might not even be a front desk person there. It's absolutely infuriating and mind blowing!! They will also tell you that you have the wrong number or wrong email or wrong website but they are lying!!! They are very sneaky. Since seeing my google review they have banned me from coming back‍. No problem ! read more

Went here for a groupon now massage deal. The posters on the door are kind of depressing/scary that inform that they will not give out Ativan, Vicodin etc. note to self, don't touch anything, watch valuables. The receptionist actually sighed and closed her laptop when I approached, I had to wait 35 minutes after my appointment was supposed to start which means I got to listen to her drone on about her and her roommates getting kittens to her friend on her cell phone. My appointment was cut short by 15 minutes (yay, not) and in the end I spent double the groupon price in parking because I waited around forever. I wasn't impressed. read more

I bought a coupon for this place. Even after reading the bad reviews, I decided to give this place a chance. The deal was for an hour of massage. Yes this place was hard to find. I walked around in circles until I asked the security. To be more specifc, this place faces Seymour Street, beside Tim Horton's. I arrived early and the receptionist was nice. I signed the waiver and waited. I found out that my masseuse Monika actually does reflexology (foot massage) also so I asked for half body and half foot massage. No problem she said. First of all, I'm a massage-a-holic. I love going for massages, anywhere from foot to regular deep tissue to RMT. I must say, she was strong and she worked on my knots like there was no tomorrow. I needed it. I'm sick of those feather-like massages that does nothing to me. I totally recommend her, I wish she was a RMT so I could get some reimbursement but it's all good. read more

TERRIBLE experience. Scheduled a massage for two for me and my friend, went there only to find out they have made a mistake and only booked one. The person at the reception was rude and asked us to reschedule, completely ignoring the fact that this was their mistake. The only explanation given was "our receptionist is new". There was no apology, no compensation, and no solution offered to work around the problem other than "come back later" or "go get a refund from groupon" Mistakes happen, but their lack of professionalism was very disappointing. read more

I used a groupon voucher for a 1 hour full body massage. I had Natalie as my practitioner. I found the location to be quite convenient, located in Harbour Centre. The office itself wasn't that lovely. Very plain. The massage room wasn't insulated so I could hear everything that was going on in the main office, which made it hard to relax. The massage was quite good. Natalie went through my concerns before hand and did concentrate on the areas I had indicated having trouble with. She had me lay face up first and then flip to my back later, which is backwards from any other place I've been, and means that when you go to leave you have red marks on your face from lying face down. They have a loyalty card where you get the 10th massage free, which will probably encourage me to come back. read more

My husband thoughtfully bought me a massage here for Christmas. However, I have never had such a horrible experience as this one. What was meant to be a relaxing gift turned into nothing but stress. First, I booked the massage online, paid for parking, and went in, only to be told by the receptionist that relaxation massages couldn't be booked online. I tried a second time and arrived to find all of the doors locked of the entire mini mall. I went up and down the escalator, and around the entire building. I called and was finally told to find the Tim Horton's so they could let me in as everything was locked. This should have been information given to me when I had called to book. I ended up arriving 10 minutes late because of the locked doors and the massage therapist shortened my massage as a result. I paid an extra $25 for deep tissue and received the worst massage of my life. On top of that, when I went to pay, and chose not to tip (I write this as an avid tipper who has served and usually gives 20%), I was shamed by not one but two staff for choosing not to tip. I caved and did leaving almost in tears for the terrible experience. WORST MASSAGE EXPERIENCE EVER! read more

This was an incredibly frustrating and useless experience. I got a Groupon for a 60min massage, and while I usually only go to a RMT (with the exception of Smile Thai, which is where you frankly should go instead...) I am very tight on budget, while very tight physically from the gamut of physical activities that I do/lifestyle I lead. Hence, caving and going anywhere that had a deal I could afford. I had no crazy expectations of this massage because it was not an RMT, however I figured even an hour of really light tapping would at least benefit my lymphatic system, so what's the worst I could lose? An hour of my life, it turns out. While I have no issue with anyone whom I interacted with personally-- both the receptionist and my masseuse seemed like pleasant, good natured people--there were a number of things that I found unacceptable and unprofessional. 1) There was no questionnaire asking of my physical/medical history. I have actually never in my life had a massage from a place that did not request SOME KIND of history. Which is hilarious because on their waiver, it states that you "acknowledge that you have answered honestly to all medical history questions" (I am of course paraphrasing, but that is what the sentence meant). I brought this up to the receptionists attention, who admitted she had never actually read the waiver (now please know she was super sweet. BUT...wtf? Seriously?This is your job...) She said she would bring it up with the owner, but that the masseuse would be asking me questions when I went in. Not only did my masseuse not ask me any questions, she didn't actually introduce herself... So I am now entering a massage with someone who has no idea of any of my medical history, and has not thought to ask if I even have any pre-existing injuries... I was so put-off that I was already hesitant and tense before we even began, and after we began, it only got worse... 2) The masseuse, whom I found out was named Tatanya through one of the endless stories she told, talked through the entire session. And I don't mean talked about the massage, or my muscles, or what she was doing. She just talked. Non-stop. At first I thought that my obvious non-engagement of conversation (I replied only when I had to, with one word, and asked no questions/offered no further information, and mostly just pursed-lipped 'hmm'-ed) would deter her, but nope. I initially felt bad about writing this part, because she was not a 'bad' person, however that is not what this is about. This is a criticism of her as a professional, which she was not. She remained completely oblivious of my growing annoyance at constantly having my massage interrupted, and she also continuously stopped to show me 'exercises' I should do for my back. Now, this is important: She is completely unqualified to be giving out any kind of routine to be done at home. She is also not qualified to modify/and or adjust my spine, which I had to stop her from doing because yo, lady, I don't trust you, and that's not your job. It is actually in the waiver that they are not qualified to be giving medical assessments, and nothing said in the duration of your session should be construed as such. It ALSO states that they cannot realign your spine, etc, etc... So not only had the receptionist never read the waiver she hands out, neither do any of the therapists? On top of that, the massage was haphazard and unfocused-- BECAUSE SHE TALKED SO MUCH. Despite my saying I would like her to focus on my lower back, that was the area she focused on the least (at BEST 10 minutes. But much more like 5...) and spent a bunch of time on my head/shoulders, where she could be seated... She interrupted the massage constantly to talk more animatedly, and in general her energy (while not unkind) was so frenetic it was impossible to relax, let alone trust that she knew what she was doing. Now for me what makes my experience unacceptable is that I read all of the yelp reviews previously made here before booking my appointment. There has already been a review in regards to the unprofessional manner of (as it happens, Tatanya) the masseuse talking non-stop throughout the session. The reason I chose to book my appointment anyway, was that the company had replied to all of their negative reviews, both apologizing for the negative occurrence, and assuring that they would address the various issues. To me, the fact that this happened AGAIN is appalling. There is absolutely no excuse for not addressed a problem as basic (and frankly, common sense) as 'Do Not Talk About Yourself, Your Children, And Your Various Weekend Activities While Giving A Massage To A Patient'. This is just not worth your money (no matter what kind of deal Groupon seduces you with!) read more

Tuan is an amazing massage therapist. He knows what clients expectation. Thank you so much Tuan!

I used a Groupon voucher for a 1-hour reflexology foot massage. I loved it! I came in the afternoon and the reception was incredibly friendly and in good spirits. Note: this isn't a spa so don't expect spa-like amenities. It looks like an office; the massage room I was in even looked like it was a working desk for something. But, I didn't mind because this facility never assumes to be a spa. The space looked clean and spotless; the washroom was large and also very clean. This was my first reflexology massage and I loved it! My sometimes traditional Chinese parents have often told me the benefits of foot reflexology which is why I was open to it; my masseuse warned me that some clients leave complaining about pain during the massage. However, I didn't feel any pain~ it felt really really good! I actually thought it felt better than most body massages. Oh, and it wasn't just a foot massage-- it extended to my thighs as well. The lighting was right, the music was soft, and my legs were compressed with a hot towel afterwards. I was really happy about this deal! read more

Made an appointment here after my Aunt told me about reflexology. This place was close by and could get me in right away. When I arrived, it was a bit hard to find as it is quite a "hole in the wall", but after a quick call they directed me right to their entrance. The office is nothing fancy at all, but it's kind of endearing and indicative of many of the walk in clinics in the area. I was brought back to a room, the lights were dim and the woman doing the massage turned on some relaxing music. I got the 30 minute reflexology massage, I didn't want anything too long as I'd never had reflexology before and just wanted to get a "taste" for it. The massage was quite wonderful and very relaxing. My headache melted away and my feet and legs don't feel nearly as tired as they have over the last few weeks. Everyone in the office was very polite and I'd definitely go back. read more

Came in here for my first time today. Tuan gave me a great 90 minute massage! Price was spot on and they were flexible to increase our time from 60 to a 90 minute massage last minute. The guy at the front desk was very nice as well. read more

RMT practitioner Pavel gave me an excellent massage. I felt much better then when I came in. Their location is very clean and the massage therapy rooms are very nice. I will visit again. read more

The massage was very good. Worth my money. My only concern was that my masseuse was playing the music through her phone, so that relaxation mode was never fully reached. I mean a decent pair of speakers is not more than $20-$30, considering the size of the room we were in. read more

Very friendly and helpful staff. I went on a Groupon special and I'm buying a couple more for family members as gifts because I was extremely satisfied with the massage! read more

I got a 90 minute relaxation massage with a Groupon worth $65 which was such a bargain for this incredibly calming and relaxing massage I received from Vanessa! The ambience of the room and music were soothing along with everything. I felt so well taken care of and almost fell asleep at one point because I was so calm! I'd highly recommend going there and think I'd come back for another massage in the future! :-) read more

I purchased a groupon for Reflexology and when I got there for my appointment the reflexologist wasn't there and not answering her cell. I waited around for almost a hour before they asked me to come back another day. A week later I called to rebook and they told me the Reflexologist walked off the job and that I could either have my money back or come in again and see someone else. I still wanted the treatment so I booked again. I thought I was still getting a Reflexology session but when I went in the guy told me he could only give me a full body massage which wasn't great. I was just wanting to try Reflexology - that's why I bought the voucher. Lame experience and a major waste of time. read more

I have been coming to Harbor Wellness Centre for over a year now. I see Tuan mostly unless he's on vacation then I see Pavel the RMT. I have only great things to say about not only the massage therapists but also for the owner I believe that manages the front named Jon. Yes there is an office like appearance and small rooms but what do you need a huge room for? Also I have been to spa like places and they also have small rooms! I love this place because it is very affordable as I usually go for 1-2 hour in length massages a week. If you just want to focus on your upper body Tuan does only the upper body; but with Pavel because he's an RMT he doesn't just focus in on one area however he also does a great overall massage. I am always greeted with the upmost kindness and Tuan and Pavel always ask how life and work are going for me. Tuan and I do talk to catch up but we stop chatting after a little bit. You don't have to talk if you don't want to. The previous negative comments are obviously from people that hate their lives and have nothing better to do than complain to anyone that will listen. I did see Tatyana because Tuan was gone and the reviews were right about her but she no longer works there. Finally, the receptionist no longer works there either and there is little noise from the front desk area. I hope this helps and I truly strongly recommend Tuan or Pavel read more

I was a little nervous after reading some of the reviews, but when I called to request an apointment I just requested someone who was quiet as I wanted to relax during my 1.5 hour groupon massage. I was able to get in the next day which was AMAZING!!! I was a little early, and wasn't really greeted that well by the front end staff, they could improve on that greatly, make you feel more welcome, I also had to ask if I needed to fill out any forms, and only then was a given a short waiver to sign. I had purchased a groupon and was never asked to see it or anything, which I found odd as ive boughten a few groupons and its always been asked for. At the end of the massage you have to pay the tax which was only $2.50 5 min before my massage I was greeted by monika, and she was FANTASTIC. sure its not a total spa setting as they seem to do orthotics at this location so you could hear some people outside the room I was in, but the room was clean and soft lighting,and played some relaxing music- I ended up falling asleep after a while. monika asked if I had any problems or anything I didn't like, I told her I was hurt on my leg so through out the massage she kept making sure to not touch the sensitive area. She went through the massage where she would start and end and got started right away, about 5 min in she then asked if I wanted a deep tissue(which I did I do a lot of lifting at work so I love deep tissue) The pressure she gave was perfect - I could have probably even taken it a little firmer but I didn't want to hurt badly the next day, she also noticed I had a large bruise above my knee and ask if it hurt before she touched it. after the massage, she asked if i wanted a glass of water, and had one waiting for me when i was dressed. It was well woth the $49 groupon for 1.5 hours of that massage. I would go back for another massage just for monika. Thanks read more

Fabulous massage! Was not expecting it to be over the top, (as it isn't a major spa and quite new) however I was thoroughly surprised. Tuan is simply the best! After visiting many spas in and around Vancouver I'd have to say I'd come back here. read more

Acupuncturist- R.Ac John Sun is not only knowledgeable and professional in his field, but he is open and easy to work with. Always thorough and conscientious in his treatments - at all times concerned with his patient/clients. I can easily recommend Mr. Sun's acupuncture treatment at Harbor Medical and Wellness Centre. read more

Returned to Harbor Wellness Center for a massage without a Groupon/Deal, and had the most relaxing massage I can remember! This place is easy to find, just remember to come in off of Seymour Street by the Tim Horton's. From the pleasant receptionist to the gifted therapist I was treated to an amazing massage. The rooms are small, but heck you are getting a massage not having a dinner party! Getting the appointment was very easy to. This is my go to place now! read more

I was excited for the 90 min massage I booked through Groupon. Unfortunately the massage was one of the worst I have had. I asked on the phone when I booked to have someone who can do a strong deep tissue massage and they booked me with Carmen, which seems like the completely wrong choice. My trainer had suggested a massage because my back and neck are a mess and all knotted up. I explained everything before hand, I also told Carmen I like a deep strong massage; but she seemed to completely miss the knots or not care about them and did not do a deep massage. She did not touch on any of the points masseurs usually do, it seemed like she had no training at all. I could hardly feel anything, she just rubbed my back with her forearm for ages, she didn't use her fingers or elbows at all which was so strange, until I complained towards the end. I fell asleep because I was so annoyed and bored because it was just the same repetitive light rubbing for ages. I didn't feel anything in the massage or any better after. She never asked me how I was doing or how the pressure was, the only time she said anything was to ask me to turn over. This is the first time I didn't tip; I am very disappointed. read more