So this is not my first time going to ToeToSoul, it's actually my 3rd time and I must say that both of my first two times going there -it was amazing; my first visit I took 'Express 1' combo and the second time I took 50 min-'Foot Reflexology', both of the sessions were done by the same employee and she did an amazing job.
But today when I went to my session ('Bliss C' combo), I had the worst experience of my life!
At first when the employee did the 45 min upper body massage, it started fine; he asked if I have any pains in my body and I told him that my right shoulder and my left knee hurts a little, so he said OK and started the session but It all went downhill from there; 20 min to the session, I started feeling sick and not the usual lightheadedness you feel from a massage - my head starts feeling light and I felt like I can't concentrate anymore, I also started feeling nauseous even though I never eat heavy food before my sessions.
So I had to stop him for a moment to give me a second, he asked if I was ok and if i want a cup of water, i said yes so he went to get it but as he left, I started to feel even worse so I ran to the bathroom and throw up!!! it's the first time ever happened to me - I am not pregnant, I am a 21 years old healthy college student and the only problem that I had when I went there today was a stiff shoulder and knee pain.
But even after all of this I decided to continue because I thought - well I am already here, yes the upper body massage is shit but the Foot Reflexology was great in my last two visits and you don't need to do anything for it, just to sit/lay on your back and relax.
But when I moved stations from the upper body chair to where you do the the foot massage, i started to feel a dull pain in my shoulders (both of them, not just my right shoulder), at that moment I thought that it was just the aftermath of the massage so I let it be and went to sit on the foot massage chair (Even I don't know how stupid i can be this point and why I stayed).
50 min Foot Reflexology had started with the employee being very nervous and I understand it all ( I did throw up) but he did the arm massage as if he was just giving me a pets on my arms and then just carelessly slapped my arms and was done with it. The water was barely warm and when he asked if it was OK, I just nodded my head because I just wanted to be done with it all and have my amazing foot massage that I remembered from my two previous visits but of course I couldn't even get that.
By the end of it all I just felt tired, sad and just wanted to go home. I sat 5 min at the chair after the session because I wanted to get my emotions back in control, don't ask me why, I am not trying to make it dramatic but I did feel like someone just spat at me.
So as I put my shoes on and as I got up all at once I felt a sharp needle like pain to my left knee (the one that until this morning was just a dull pain that felt almost like nothing).
I was just shocked, I went to the receptionist paid my bill and got the hell out of there.
I only had strength to walk until the sushi restaurant next to the store to sit down and think, I was physically, mentally and emotionally drained by this point.
But even at that time I didn't want to make a scene, I went to their website to look for a phone number or email address to talk with their manager about this but when I didn't find it I went back to the store and asked the receptionist for a phone number.
Now I didn't want to make this a public thing, it was only after my talk with this "manager" did I decided to post what happened to me. The "manager" called me back after I told her what happened and she talked with the staff of the store, she told me that they are not doctors and are not responsible for anything that happened and that I should go to a doctor to get myself checked because apparently It my body's fault that I feel pain and not them.
I will just say this;
All the people that read this today(29.6.2019), I will be going to the doctor tomorrow and see if there is really something going on with my body to have reacted this way and update you and the store tomorrow of the results.
As for the store, I really hope this will just teach you to better yourself in the future and to at least act like you care about your customers.
"A good leader takes a little more than his share of the blame, a little less than his share of the credit." Arnold H. Glasow.
Thank you and have a good day. read more
