One of the best places I have experienced in a long time, everyone is so pleasant and kind. They…read morehave high standards when it comes to everything they do. They don't just talk the talk they walk it out.

You would think for the money you'd get great care here. Not so. The service is spotty and…read moreunorganized, they can't tell you when they've seen your mom or when she last ate. She only needs Assisted living, but no one seems to help her bathe and they can't tell you what the bathing frequency is. They also are constantly pressuring families to "upgrade" their services, claiming their loved ones need more care, but when you read the contracts, they aren't providing half the care you're paying for. It's continued to get worse during and since the pandemic and they can't seem to keep the place clean now. My mom's apartment is filthy every time I go in to see her and I'm the one that ends up having to clean it. It's one of the highest priced Retirement Communities in the Williamsburg area and they should be ashamed of the service you get for the prices you pay.

I had been researching a senior apartment for my grandmother for quite sometime. Rebekah was very…read morepatient & when I was finally ready to move her, she worked with us. My grandmother was hesitant because she is used to her home, but she needed to downsize and be able to socialize. Shawn (Director) put my grandmother at ease by telling her that she had 30 days to change her mind. After that, she went ahead and moved in. I loved this place for her. It's not that diverse, but the people are nice for the most part. My grandmother just didn't like it. She didn't really give it a chance because at week 2, she was ready to leave. I was sad about it, but I couldn't force her to stay. Shawn understood and we moved her out. The only issue I had was after we moved her out, they took $3000+ out of her account that they weren't supposed to. That caused an issue with her bills & I brought that to Shawn's attention immediately. She apologized & said she'd send a paper check. It's costs A LOT to live here, but they have independent living and assisted living available. They are clean, they have activities, they have 1 meal daily included in the monthly rent, and it's a the staff is friendly for the most part. I wish she would've stayed.

This place is so beautiful, we'll organized and inviting! I…read moredefinitely recommend it! Great food, Happy Hour Monday, Wednesday and Friday from 3:30 to 4:30! Every month, they feature a different country for their meal planning! Nice colors! Good people!

I have been trying to afford to live here for years and think it is the premier retirement…read morecommunity in this area. I spent my married life in Next Door Sandbridge Beach so it would be very comfortable to live in familiar surroundings. I finally think I can apply! Everytime I have visited I have been treated like royalty!

My loved one is living at Harborway Assisted Living on the prpoerty of Atlantic Shores…read more And there is skilled nursing on the premises 24 hours a day if needed From the moment you arrive at the Gazebo entrance and are greeted by security to stepping into the beautiful building and knowing your loved one is acknowledged and has individual care and is well respected by all levels of staff I did my homework on assisted living and Atlantic Shores is the right choice

We went to The Chamberlin for Thanksgiving Brunch. Anything you could want was there .. from two…read morekinds of turkey to several seafood dishes! We had a reservation and were seated quickly. After waiting for several minutes to meet our server and receive our drinks, we started sampling several of the many dishes. Everything from the mushroom stuffed with crab to the turkey and all the fixings were delicious. The assortment of pies with fresh whipped cream was yummy! It was a lovely experience, except for the service. We ended up clearing our plates between servings and had to flag down a waiter for water. When we said something to staff as we left, we were told that there was a little confusion in our area. I would certainly go back!

My family and I visited the Chamberlin in May 2024. The building is absolutely gorgeous!!!! The…read moremoment we arrived, we were greeted with smiles and great customer service. We arrived late, around 5pm and were concerned about missing dinner. The concierge checked us in and assured us we had nothing to worry about. She went above and beyond answering all of our questions, helping us get settled, providing additional toiletries and she even delivered two delicious meals from the Chef. Her efforts created a wonderful atmosphere and made the Chamberlin feel like a home away from home. We had a great time with our family and enjoyed all the interesting and historical sites. The food was amazing and the views are gorgeous. Thank you for a wonderful stay.

There's always something wrong with the food going out and no one wants to do anything about it…read morebesides remake food. If it's an every day thing, the food isn't the problem, the recipes are. Everything they cook is also from online sites. Don't work here under any circumstances. The absolute worst management I've ever had the displeasure of working for. If I could give 0 stars, I would

This food was much worse than the price they're charging the people who live here to dine. The…read moreserving staff were also slow and I'm disappointed.

Highly effective nursing and rehabilitation center…read more Rehabilitation staff are amazing. Most nursing staff are highly responsive to patient needs. 95% of the staff are overtly proud of their workplace and go out of their ways to serve the patients, residents, and families. There's always that 5% that slip between the cracks. Facility is always immaculate. Floors shine and there's rarely a hint of unpleasant odor. Staff greet family at the door with a smile. Patients and residents move about the facility comfortably and always seem to be striving to rehabilitate. Most impressive is the rehabilitation team. The Rehab Supervisor runs a tight ship, and proof of her efforts are in the performance of the residents. My mom entered the facility in a state of panic and desperation and now she's moving about the facility and participating in all activities. The Rehab Supervisor Marq. corresponds with family by email keeping us 100% updated on my mom's progress. The last step in the process will be coordinating my mom's move Fromm Sentara Nursing Portsmouth to her new assisted living home. I will revisit and update this review on that day.

This place also serves as a respice facility. So you can leave your loved one here for a week. Only…read morething is, you shouldn't. Unless you're cool with them returning injured.