I had been researching a senior apartment for my grandmother for quite sometime. Rebekah was very…read morepatient & when I was finally ready to move her, she worked with us. My grandmother was hesitant because she is used to her home, but she needed to downsize and be able to socialize. Shawn (Director) put my grandmother at ease by telling her that she had 30 days to change her mind. After that, she went ahead and moved in. I loved this place for her. It's not that diverse, but the people are nice for the most part. My grandmother just didn't like it. She didn't really give it a chance because at week 2, she was ready to leave. I was sad about it, but I couldn't force her to stay. Shawn understood and we moved her out. The only issue I had was after we moved her out, they took $3000+ out of her account that they weren't supposed to. That caused an issue with her bills & I brought that to Shawn's attention immediately. She apologized & said she'd send a paper check. It's costs A LOT to live here, but they have independent living and assisted living available. They are clean, they have activities, they have 1 meal daily included in the monthly rent, and it's a the staff is friendly for the most part. I wish she would've stayed.

This place is so beautiful, we'll organized and inviting! I…read moredefinitely recommend it! Great food, Happy Hour Monday, Wednesday and Friday from 3:30 to 4:30! Every month, they feature a different country for their meal planning! Nice colors! Good people!

This place provides reasonable care for my mother in her elder years. Sometimes it is difficult to…read moresimply check on Mom's health, but the front desk is as nice as possible.

Very nice. I may consider living at your facility…read more The people are very nice and considerate.

I have been trying to afford to live here for years and think it is the premier retirement…read morecommunity in this area. I spent my married life in Next Door Sandbridge Beach so it would be very comfortable to live in familiar surroundings. I finally think I can apply! Everytime I have visited I have been treated like royalty!

My loved one is living at Harborway Assisted Living on the prpoerty of Atlantic Shores…read more And there is skilled nursing on the premises 24 hours a day if needed From the moment you arrive at the Gazebo entrance and are greeted by security to stepping into the beautiful building and knowing your loved one is acknowledged and has individual care and is well respected by all levels of staff I did my homework on assisted living and Atlantic Shores is the right choice

The floor staff has been courteous to my mom. However, management avoids my calls. I have to call…read moreseveral times to ask about online payment. When I gave notice to vacate and told them the rent is paid, no response until I had to email about twice. Attached photo is debt collection notice after moving out 4 months. They'll communicate when they want money. The place has nickel and dime my mom. $35 for shampoo. $80 a month for laundry. What drove me to vacate was the sales lady didn't tell me that they don't have Medicaid long term care bed for mom when I asked. She said they'll discuss it later, which is when I told them my mom will be low on funds and can't stay there because I was led to believe in the spend down for Medicaid Long term care. Also, they wanted to use my mom's photo for their marketing. This place cares for you if you can afford it.

If your loved one falls or has reoccurring UTI's do not send them here. The staff in blue are very…read morecaring but are understaffed and there is a high turnover. Some of the directors don't follow through and seem to just be there for a paycheck, not for the care of your loved one.

I currently live here. I can say the maintenance here borders on criminal. My lease says the blinds…read moreare maintained and provided by the property. I tried to close a set of blinds, and the entire windowsill fell down. I submitted a maintenance request 16 days ago. The blinds are still not replaced. Anybody walking by can see straight into my apartment. I have a window that falls out of the frame in another room. It does not lock properly and when I open or close it, the window makes a loud screeching noise, and I have to try to get it back on the frame track. There is also a large crack in the window frame. I've been submitting maintenance requests about this for 2 months. I have to place a stick in this window every time I am away from home and when I go to bed because anybody could just break in. I live on the ground floor. I have mold growing out of the AC unit. I have to Tilex it and wipe it down every few days. I asked for the filters to be changed. That also has not been done. I also asked them to seal the upstairs neighbor's AC unit because it was drenching my patio. They said, "To bad, that's just how it is." I went and bought some tarp and installed it myself so I can at least go onto the patio. Yes, I have reported these things to Norfolk Code Enforcement. I also sent an e-mail to Frye Properties the company that owns this place. No response. I have only lived here since September but believe me, I will be looking for a new place to live when my lease is up. Update 10/31/24: So I got a maintenance completed e-mail yesterday 10/30/24 stating David cleaned the AC vents, well, that is a lie. I took these pictures on 10/31/24.

Beautiful 55 and up community hidden and tucked away off tidewater drive…read more Friend of mine has lived here 3 years and absolutely adores it the personnel are attentive and helpful the apartments are of a nice size they include oversized bathrooms which are wheelchair friendly and a patio or balcony depending on the floor The facility even has an elevator to help tenants up the stairs The building has a ring In system and can not be entered without a tenants approval safety is very important The neighbors are polite and the hallways are long enough that the grandkids can play happily The walls are decently thick and create a livable level of privacy

Great community. Had the honor of partnering and working with the community to provide patient…read moreservices. The staff was always helpful, friendly and most importantly kind not only with patients but families and community providers. 5 Stars doesn't do this community justice, if you are considering this community please do yourself the favor and take a tour to see for yourself.

**WARNING-READ THIS BEFORE MOVING YOUR LOVED ONE TO BAY LAKE**…read more After a promising start, things did not end up going well for my Dad or our family at Bay Lake. After Dad's dementia got worse and he couldn't stay in Assisted Living with my Mom, we made the decision to shift him to the Bay Lake Inspiritas (Memory care unit). This was a hard decision, but we were assured that Bay Lake had the ability to provide proper dementia care for him and to maintain dignity and well-being until the very end. It quickly became apparent that there was trouble at Bay Lake. I'll let the Virginia Department Social Services report tell how the story ends. Read the report in the attached pictures, then go to the Virginia DSS website to look at the rest of the track record. In the end, there were red flags along the way that indicated my 83 year-old Marine veteran father with dementia was not being treated with dignity and his well-being was not the top priority of the Bay Lake. But I wanted to believe that for $9000+ per month (yes...over $108,000 per year) it was money well spent for the Father who spared nothing in caring for his own family. I'm sorry to have let him down and I regret allowing Bay Lake's glossy advertisements and management convince me that they were doing what they said they could do. Don't make the same mistake. In the end, with the help of an Elder Care Consultant, and no help from Bay Lake, we found a place for him and discovered what we thought we would be getting for my Dad at Bay Lake.

COMMONWEATH CEDAR MANOR GEORGIAN is an awesome place. From the nurses, custodians, clerical,…read moreadmin, and sales manager Ian Dwyer, all care about their patients and their family. I feel so at ease with my mom being there and know she will get the best care possible. Here at Christmas time, it is refreshing to see the beautiful tree and hear the baby grand piano playing Christmas music. The patients are happy and the place smells fresh and clean. So glad I found this place!!

We chose CSL Georgian Manor for our mother's continued assisted living when she was kicked out of…read moreAutumn Care Rehab. After a tour of the facility, we were most pleased with the building's condition and lack of odors, as well as the care given each resident. It's beautifully decorated. Since moving Mom in, she has received the care she needs from a staff that really cares. Everyone is friendly towards the residents, as well as, visitors. They have activities daily and encourage participation. All mom's visitors have been very complimentary of this facility. So if you are looking for a place for a loved one in need of assistance I highly recommend Georgian Manor.

There's always something wrong with the food going out and no one wants to do anything about it…read morebesides remake food. If it's an every day thing, the food isn't the problem, the recipes are. Everything they cook is also from online sites. Don't work here under any circumstances. The absolute worst management I've ever had the displeasure of working for. If I could give 0 stars, I would

This food was much worse than the price they're charging the people who live here to dine. The…read moreserving staff were also slow and I'm disappointed.