My grandfather stayed in the Scandia Village for the past 7 years. He was originally not so sure…read moreabout it, and 3 weeks into his stay there he asked why he didn't go sooner because he was enjoying it so much. There is a lovely garden, indoor plant and puzzle area, solarium where you can read and socialize, a large fellowship hall, chapel area, and dining hall, puzzle and game room upstairs where some folks play bridge and games, and a gazebo outdoors to walk out to during good weather. The staff are so caring and friendly. There is a rotating selection of resident made artwork out in the halls where my grandfather had some of his framed photographs during his stay. Fiber arts and quilts are also hung there. It's great to see the artistry of the people there! I'd love to stay in the solarium and library and plant area myself! Definitely a great home for folks to retire to.

This assisted living/skilled nursing facility has been bought out by Continuum Healthcare. Since…read morethen, the staff has been drastically cut. Local, full-time CNAs/RNs have been replaced by out-of-state contractors. So every 3 months, new staff are coming in and then leaving. There is no continuity of care this way. And in my opinion, not the best way to run a business. Everyone knows contractors cost more than local full-time employees. The top nursing and administration directors have also been replaced by Continuum staff. There motto is all about the bottom line, financially. Open beds are not being filled, due to their recent cut in staff. They would prefer to be fined by the state for not filling their beds, than hire more staff. Activities for the residents have been dropped. The saddest one is the daily devotionals, and with most of these residents at their end of life, faith is so important at this stage. Continuum administration does not care about their patients' dignity. Their website logo is: "With a focus on patient-centered care, Continuum's approach to patient satisfaction is the foundation of its culture." This was a very nice facility before Continuum took over. It's a shame that they're only thinking about money... and not actual patient care, as their logo suggests.

We serve as guardians for an 86-year-old gentleman with increasing dementia who has lived at…read moreHeartwood Senior Living, a family-run assisted living facility, for the past two years, and we could not be happier with the care he receives. From the moment he arrived, the Heartwood owners and staff welcomed him as part of their family. We observe that they treat every resident with kindness, patience, dignity, and respect, and it is obvious that they genuinely care about the people who live here. Knowing that he is safe, comfortable, and well cared for gives us tremendous peace of mind. Heartwood is always clean, attractive, and inviting. Residents have access to several comfortable TV lounges with cozy furniture where they can visit family, relax, socialize, enjoy their favorite programs or nap. The beautiful outdoor garden is another wonderful feature, providing a peaceful place to walk, enjoy nature, or simply sit and visit with friends and family. They also have an adjacent facility for more advanced memory care when our ward needs it. What impresses us most is the personal attention each resident receives. The staff is attentive, compassionate, and responsive, and they do an excellent job communicating with families. Over the past two years, we have consistently seen a level of care that goes above and beyond our expectations. We are extremely grateful for everything Heartwood has done for our ward and would highly recommend it to anyone looking for a warm, caring, family-oriented assisted living home for a loved one.

The absolute best facility for memory care! The staff cares about each resident incredibly…read more Management, including Lexie and Brianna, is fully involved in making sure the residents are having their needs met and doing what is necessary for their care. As of course, so are the owners, Jason and Lynn. I could not recommended a better place for your family member!

Rude staff....not timely responses....not quality care....very poorly run business...all around bad…read morebusiness practices...wouldn't trust them to take care of a dead plant

From the owner: Advocates for Independent Living II (AIL), headquartered in Sturgeon Bay, WI, serves clients in…read moreneed of assisted living support in the Wisconsin counties of Door & Kewaunee. AIL is an independent agency with experienced, compassionate caregivers. Our Care Team is dedicated to customer service, actively promotes and demonstrates respect for clients, and is a strong supporter of self-determination and independence. We work with clients of the Veteran's Administration, medical assistance program and long term care insurance companies as well as private individuals. Through the Family Care program, our caregivers provide care for members of the Managed Care Organizations (MCO): Lakeland Care District & CareWI . We also work with those who have chosen self-directed services through IRIS.

Our parents have been living at Carrington for over three years, including during this last…read moreCovid-19 year, and they have had a great experience there. Prior to living at Carrington, they lived for a year in one of Green Bay's giant assisted- living/rehab/ nursing home campuses, and the difference is remarkable. Carrington has a maximum of 22 residents, so the staff gets to know the residents as individuals and knows each persons needs, likes and dislikes. The residents and staff develop a relationship with each other that is similar to a family. Carrington is more like a home than an institution. Another positive for this small place vs the large home of hundreds, is that germs don't spread like wildfire. In the large institution, my parents were frequently quarantined in their rooms because of flu or some other stomach virus going around. At Carrington, this has never happened. My parents and all of the residents have been free of flu and covid throughout their stay at Carrington. The place is very clean, the food is great, and can be customized if the resident doesn't like what is being served. When my parents push their buzzer, people come to their assistance in a timely manner. When we feel something goes wrong, the administration and caregivers have answered our concerns in a timely manner. I have learned that the fancy furniture and fireplaces and country club atmosphere you see at the large campuses are mostly for show and to persuade you to sign on the line. But what really matters is the caring staff who are with your loved one 24/7. You can't see that on your one hour tour of the place, but should be the main reason why you should be choosing a home for loved ones. The behind the scenes caregivers at Carrington are top notch and provide not just care but love and attention too. If I were to do it all over again, I would choose Carrington, and so would my mom and dad. They love it there.

My mom gets the best care at Angels Touch. She can do quite a few things for her self and the staff…read moreencourages her to do that. She has been at Angels Touch for 6 months and feels very much at home there. she really likes everyone who takes care of her. Mom has even made a couple of friends that she can talk to. I did quite a bit of research before I finally decided on Angels Touch due to the care my mom gets and how much communication that I have with the staff about my mom's care.

My mother has been in Building three for about a year and a half for dementia care. It is a…read moredifficult time in a child's life when they have to watch their parent fade away from the fun loving free spirited independent person they use to be. The staff is very caring and sympathetic with both the resident and their family member(s). They keep in touch and family members are able to step along side the staff and assist their family member to make them feel they are at "home". The staff is very caring, patient, understanding and loving which makes the transition from home care to assisted living easier to deal with. Angel's Touch staff are angels that are sent to help us for end of life care and that is very important. Thank you and God Bless them all!

This place truly cares about people and you can tell it from management down to their staff they…read moreare outstanding. I highly recommend this place to anybody who thinks about Assisted Living the best one in town.

Mom was there for only 6 weeks before she passed, but the car that she received was wonderful! I…read moreenjoyed coming to visit each day because of the staff that constantly as what could they do for Mom and I. She was treated with great respect even though she was not always kind back to them. Tender Hearts for sure!