HORRIBLE. DIRTY. STOLE MY TIE. THREW OUT OUR BELONGINGS. BAD COMMUNICATION. UNHELPFUL ON-SITE…read moreSTAFF. Booked a room here for 5 days for our wedding anniversary and a friend's wedding the week after Labor Day. Upon arrival we walked in, the place smelled like cigarettes and a woman from the back shouted to us "your envelope is on the fire mantel." and didn't even greet us. Then she said "its your anniversary? You want us to do anything special?" - Still she didn't come out of the back. Got to our shoebox of a room on bottom floor - stains everywhere on carpets, flies, dirty towels in hallway, broken towel bar, kitchen items spilled out in dining room all over...the list goes on. I called housekeeping and asked for a wine key - they put the request through and we waited...and waited...and waited. Called several times to inquire and didn't ever get a response or the wine key - our bottle of wine was now piss warm. This was over an hour of waiting. Loud chatter continued from the hallway for the next hour or so after - staff hanging out in the hallway, laughing, staff scurrying past our window and door constantly like they were having a party - I called again to complain and got no response. Called again, left message. Finally got ahold of manager and he sounded hammered drunk and confused - said he would take care of it and didn't. I called again for a fifth time and spoke to a woman who pretended to be a manager and when the convo got heated while I was raising all of my concerns, she just hung up on me. While at dinner, I get a call from a manager, Francesca, who was sincerely apologetic. I demanded our money back to book another room and she instead offered us a better room at their other location. After some back and forth my wife and I accepted and we had to move all of our stuff at 9pm to the other location. Francesca gave us a bottle of cold wine and wine key and again apologized - things were looking up...but not for long.. Hotel staff didn't clean the hotel room once while we were there until the second to last day - Wedding Day. Not only did they change the sheets, but they broke the garbage can and threw it out in the trash outside, threw out our own personal sleeping blanket and also stole my Ferragamo tie. I called to report this all and the women didn't seem to care. I texted Francesca and told her and got no response and STILL haven't gotten an apology or response. I went through the laundry room, trash cans and every nook and cranny of that B&B to find my tie and my daughters blanket and nobody would help or seem to care. Shuttle also wouldn't pick us up to go to Summer House in Sconset so after texting Francesca a couple of times she finally said to get a taxi and they would pay for it - which we did. Summer House itself was nice and the pool staff was great. Yes, the price is cheap at this place sometimes but DO NOT waste your money here. Spend the extra $100/night elsewhere and know you'll get treated better than these thieves. I only gave them an extra star b/c Francesca did try and remedy the crappy room situation on night one.

DO NOT fall prey to the location and "association" with Summer House. This place is just not worth…read moreit. Dirty environment inside and out and a staff that just does not care. The Breakfast consisted of some slices of bread and a box of granola that was stale when we got there and left out our entire stay! If I could give negative stars I would.

Great rental. Beautiful furnishings and location. Right in the middle of beautiful Nantucket,…read moreclose to great dining, shopping and beaches. Property Management team was great to work with.

Deceitful, especially CM , told us we were renting to 2 50 year old men, 4 20 year old Bulgarians…read moreshowed up.

Do NOT rent from BONNIE RIZZO of Maury People Realty on Nantucket. Bonnie Rizzo of Maury People…read moreNantucket refused to return our security deposit even though we left our rental unit spotless (it was just my husband and myself). She refuses to give us our deposit back because she said we didn't wash the sheets! We were NEVER told we needed to wash the sheets before we left. Had we been told of that we would have washed the sheets. When we complained that we were unaware of that policy she changed the reason why she would not give us our deposit back and said it was because we entered the rental before 3pm. She was the one who told us to go directly from the Ferry to the rental since no one had rented the house the week before it was ready for us. We didn't care what time we got in and if we had known she was going to charge us over $150.00 for going in a few hours early we never would have done it. Bonnie Rizzo basically stole our money. I believe her keeping our security deposit is illegal but it is not worth hiring a lawyer for a few hundred dollars and she knows it. just be warned...DO NOT RENT FROM BONNIE RIZZO of Maury People Nantucket. We have been renting on Nantucket for over 30 years and never once have we not received our security deposit back. A security deposit is to cover damage or theft caused by the renters and we did neither. Not washing the sheets does not qualify for keeping our deposit. Bonnie Rizzo is a thief and I warn you to stay away from her and this agency that employees her. If I could give zero stars I would.

Fernando is a true professional and goes above and beyond to market his rental properties by…read morecreating engaging video tours! I would highly recommend working with him.

I've been working with ACK Distinctive Properties (ACKDP) for the past 6 years. We own a property…read moreon Nantucket, and Fernando has been our exclusive agent to rent our property. We've been coming to the island for decades, and worked with countless agents prior to buying our own property. I am always amazed at Fernando's knowledge of the key trends on the island. Which areas are best for rental? Which areas are best for purchase (which is really an alignment of your dreams and investment goals)? We have met too many brokers that are Nantucket real estate agents as a "lifestyle" job. If you want a broker that knows the island, and is always thinking one step ahead, you need to talk to Fernando.

I usually vacation in Nantucket in the summer for a week every year, and for the last five of them…read moreI've stayed at Millpond Inn. I honestly don't know what's taken me so long to write a review? I really like staying at Millpond because I get the authentic Nantucket island experience. The décor at Millpond is charming, a contemporary nautical theme, and the actual set up in the apartment is super cozy. There's a master bedroom and the guest bedroom can accommodate up to three, great for a friends getaway or a family trip. I have a full kitchen, fridge and television in my apartment so it really feels like home for the week! It also doesn't hurt that it's one of the most economical options in terms of vacation rentals on the island. Millpond is also conveniently located, just 1 mile from the beach and a five-minute stroll to downtown. Pretty much everything is within walking distance, but if you don't feel like exploring on foot they also have bikes that you can borrow for free on a first come first serve basis! The Saad family owns the complex, and they are extremely warm and gracious! Any time I need anything they are quick to accommodate and happy to do so. They are also true natives so don't hesitate to pick their brains for local insight. They know the best restaurants, which beaches are too crowded, best grocery stores etc. I also adore the fact that each time I stay at Millpond there's a complimentary bottle of champagne and Nantucket chocolate covered cranberries waiting for me in my apartment...so amazing! If you mention this when you are booking they will be sure to offer you the same VIP treatment. So if you're planning a vacation to the Grey Lady in the near future Millpond Inn is definitely the way to go hands down, both value and comfort wise. It's a hidden gem!

I have used Compass Rose to both buy and sell Nantucket real estate. They found me my current home…read morewhich was a true diamond in the rough. The friendly team Compass Rose worked hard to market and sell my properties. Of course 5 stars!

From the owner: We specialize in Nantucket vacation rental and sales!read more

cam gammill from fisher real estate is completely unethical. he advised when buying my house the…read morefix for an issue was minor about 10k and agreed to provide the estimate. we closed in good faith considering the seller had a 1031 exchange deadline. never getting the estimate and finally when we went to get it was more than 60k. not good. be careful, unethical, dismissive on is part and sad."

From the owner: Leveraging the latest technologies + unparalleled market analysis to enhance the foundation of our…read morebusiness - personal relationships.