Poor customer service wait forever for my order than when it arrives it is not hot do not like the change of fries I prefer the straight cut fries instead of those new crinkle fries you have love your apple pies and your hot dogs when they are made right instead of overpack with toppings when I ask for very little topping you need to also get that barbecue chicken sandwich back u had before when and if the chicken tenders are cook hard and not greasy their good in ranch are honey mustard read more

It's been years since we had Hardee's and our food was surprisingly good! We ordered a bacon egg and cheese biscuit and a cinnamon roll - we accidentally got a much larger order delivered so we had the opportunity to try different items. The biscuit was very good, the cinnamon roll was the star. So good! We received lemon strawberry biscuit and it also was very good. We will definitely try Hardee's more often. read more

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This place is an absolute joke . We stopped in at around 2pm to get a quick bite and stood at the counter for 20 minutes and absolutely no one even asked if they could take our order , I mean there's no one in line but us . There was all kind of confusion from the older black lady trying to put door dash order together and was absolutely getting nowhere. The manager had just swiped out at the register and was leaving but when she got outside it seems one of the folks in the drive thru informed her that they had been waiting over 30 minutes for their order . The manager came back in and was not happy at all and pretty much was laying the law down on how the staff needed to get their act together and get these folks their orders . It didn't seem to be an atmosphere that we wanted to stay in so after 39 minutes of NO service we left . Made a mental note to skip this place in the future . read more

Biscuits consistently hard as a rock. Order Never right the first time. Just ridiculous

Please lighten up on the ranch/dressing you put on the wraps it's overwhelming and lighten up on the salt you put on the fries/burgers. I want to keep coming here for the tenders please and thank you. read more

Consistency poor service, always out of product, no customer service skills at all. Doesn't seem like a district manager or higher has been here in a while to fix quality issues. read more

This is consistently the worst location ever. The times I had managed to order the food is horrible I only try this location out of convenience For the last 3 tries I have drove away The drive through is the slowest ever The employees are rude and nasty. Never again Strike 3 read more

This location is constantly a poor experience. The drive thru is the slowest I have ever experienced. While waiting in line for over 20minutes I witnessed 5 cars pull out of line and leave. After waiting myself I decided to pull out of line as well. This location is constantly slow. read more

I ordered the Angus burger and I got something that look worse than McDonald's. There is nothing on it and it looks sad and taste the same way. That's too bad read more

Hardee's - Fast Food Near Me - Franklinton, North Carolina

I typically don't leave reviews, but felt inclined to do so this time. I always notice the low review for this location, and it honestly affected my decision to not visit. However today my son wanted a burger so we stopped in. They were all nice when ordering. We enjoyed everything we had (Nashville chicken, hot dog, burger and fries.) my 6 year old son even wanted a second burger. The renovations are a nice touch as well. Will definitely be back. read more

Shut the place down if you can't find employees. Why bother keeping it open? I just relocated to this area and gave your drive through several attempts... each one was a total let down. Today I watched 5 cars pull in and after being ignored at the microphone pull off and leave. Last week a woman told me she was the only one working and could not take any orders. Why bother? read more

I noticed a sign out in front of this Hardee's offering a classic double for $2.49. When I pulled in they stated the promotion wasn't in effect yet. I decided to order a Coke Zero and a basic double burger instead. After getting to the window the cashier forgot to add my drink on. Then I got the burger. This thing was a mess. I decided to toss it. Avoid this place at all costs read more

Hardee's - Fast Food Near Me - Franklinton, North Carolina

They employ the worst people! I have had so many rude young people serve me at the window. The food is normally good but jeez the customer service and management is the worst!! read more

Horrible experience. They had me pull over and wait about 30 minutes for my food by the time they brought it out to me it was cold they didn't even bring ketchup I had to go back in and get it myself and they didn't apologize for the long wait she just gave me the cold food. I will never be returning and it is sad because that was my first experience there read more

8pm Friday night attempted to order a large meal for my whole family thru the drive thru. The girl on the mic was very rude and we could hear her and another person inside complaining how large the order was and that we would have to park and come inside several times. Stating that we were ordering a whole big order. Isn't the point of drive thru to not have to go inside? We didn't even bother and left, since we were such an inconvenience to them. Won't ever be going back there again. To bad there is not a no star option. read more

This place is trash. Don't bother. Way to expensive for crap fast food and even worse service. This location needs to go out of business so it can make room for a good restaurant to service Franklinton read more

Very poor customer service this place needs a whole new staff. I'm am currently about to write to cooperate this place does not belong in franklinton with the already limited amount of eateries in the area I will go so far as to sign a petition to get the employees who work there out. read more

I watched a guy employee standing out front smoking. He came straight in and did not wash his hands and began to handle food with no gloves on. Disgusting!! read more

Halfway through a six-hour drive with no breakfast... I needed some fuel. Gasoline, yes, but also some meant for human consumption. I hit up the drive-thru (which wasn't busy at all) and ordered a 10-piece chicken finger plate that came with a half-gallon of sweet tea. As soon as I pulled around and paid, I was directed to drive up because my fingers were cooking fresh. And indeed they were! The chicken fingers were hooooooootttttt and crispy and juicy and delicious and all those tasty adjectives you associate with surprisingly good fast food. So good that the honey mustard was used only to cool them down and not to flavour them. ... Is that what condiments are meant for? To cool down your food? Because using something not tasty to cool down your piping hot stuffs is counterproductive? Kind of like why people make flavoured ice cubes because regular ice just waters down your drink? Huh? Is this a fact that I've just learning after living for over a 1/4 of a century??? Anyway, can you imagine driving 75+mph down the road with a searing hot chicken finger in one hand and the steering wheel in the other with the window rolled down? For a fat girl like myself, it's the dream~ but really it was a freaking nightmare because the chicken was too hot for my hand, so I threw it into my mouth which it was DEFINITELY too hot for. Second degree burns on the roof of my mouth, but oh so good chicken. Yay! I've giving this Hardee's a 3.5 out of 5, but since Yelp doesn't do half-stars (hint hint), I'll just round up. Also, compared to another Hardee's I visited not to long ago, this one is immaculate. (For those of you who might be wondering, NO, I did not even attempt to drink the sweet tea while driving. One, because I make it quite obvious that I can't multitask while driving, and two, I am NOT THAT FAT. Thank you.) read more

I ordered a 20 piece chicken tenders for a party. After getting there I discovered several of them were only 1" long and I didn't get 20 even with counting the baby ones. I used to love their tenders but they are horrible now read more

the worst!!!! please don't stop if you are expecting "fast food"! you will surely have to wait at least 10-15 mins regardless of what you order. read more

Heading down Route 1 from Richmond or NOVA on the way to Wake Forest or Raleigh there is nothing going on until you reach Youngsville. Sometimes you just need a heart attack on a bun. The new Hardee's in Franklinton has friendly cashiers who tell you "It's their pleasure" to serve you, just like you'd stepped into a Chick-fil-A. - Only this place will do you one better because they've cooked up the cow. read more

Hardee's - Street Sign - Fast Food Near Me - Franklinton, North Carolina

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I am so disappointed every time I come to this Hardee's the food is so cold I always have to go back in and asked for fresh food not even warm cold this is sad. You just started serving lunch why is the food not fresh read more

This is the poorest excuse for a fast food restaurant I have ever known. It's Sunday morning and I arrived at 10am. There appears to be only 3 employees here. It's 10:25 and I've just been told they are out of what I ordered (apple pies). So I've waited 25 minutes for nothing. Waiting for someone to give me my money back now. read more

Every time we come here we think service cannot get no worse, but it does! Waiting 12+ minutes for honey chicken biscuit. We need to remember they are not busy for a reason. This biscuit us a joke less than a teaspoon of honey on chicken but costs a $1 more. Why??? read more

literally watched workers eating while making food. terrible.and the fact they are understaffed is another fact

My husband and I went for dinner one night. Years ago we used to go to Hardee's and it was delish. So upon moving down here we decided to try it. Bottom line, got to the table and opened the paper to expose greasy horrible food. One bite and in the garbage it went. The place was very dirty and we should have immediately left before ordering. read more

Horribly slow and staff cannot count. Two orders of 10 piece chicken tenders, both had only 9. Spoke to manager Amber, extremely rude, full of excuses and attitude with no interest at all in providing any sort of customer service. Stay clear of this location until there is a clean sweep of employees including management. read more

Went there last night with family; person taking the orders was very rude. Made us feel like we were a bother by being there, considering they were closing in 35 minutes. The bacon on my husband's sandwich was beyond "crispy", try black and hard!!!!! When he carried it back, he was ask if he just wanted to eat the sandwich with no bacon!!!!! Every time someone came in to order, they were constantly looking at their watches to check the time. I did call the store this morning and speak with the manager; was told she would be glad to "make it right" by giving us a free meal. That's not what I was after, and let her know that. I work with the public, and know that you have to treat the ones on the other side of the counter with respect if you want them to keep coming back!!!!!! read more

The service here isn't great. I was waiting inside and the person at the second drive thru window left, put the headset down, and someone pulled up and no one asked for his order. He kept saying hello and all the staff kept laughing and saying mean things about him and didn't attend to him. He finally cussed them out and drove off. While I was waiting, people were walking in left and right, saying that they didn't get all of their order. The restaurant was completely full of customers and the staff looked like they were getting ready to all quit. Will never ever return. read more

I went there to get a bacon cheeseburger. Waited 20 minutes for it. Then it was wrong. I went back in there and the boy was scratching his head and making food with no gloves on.it is most unprofessional group of people I have ever seen. Do not eat there read more

Quality Srevice Amidst Coronavirus outbreak. Milkshakes to die for...and the crew always had a smile on their face even though we ordered a ton stuff (food). read more

Absolute WORST fast food establishment EVER. The staff members here are so rude, they make it impossible to not take it personally. I've been here a couple times to grab a quick snack or drink and it's only gotten worse. In addition, They just throw the food together so your burger ends up looking like some form of salad when you unwrap it. Here is the scenario from my last drive thru experience: Me: Can I have a double cheeseburger with no pickles? Drive thru: ...... Me: Did you that? Drive thru: Yea did u want cheese?? Me: Can I have a double CHEESE burger with no pickles please? She just stated the total and I pulled forwars. Once I got to the window (which she had already opened and was hanging out of it in a confrontational way) she immediately continued on about the whole cheese thing stating that "I asked you because a lot of people don't like cheese.." blah blah. I then explained to her the difference between a CHEESEburger and a HAMburger. She didn't like that and rolled her eyes. Yes I might have came off as a little rude but I'm sick of these employees. They have NO customer service skills, they can barely make a decent sandwich and apperently don't know when and when not ask appropriate questions (because they really aren't listening to you is the feel I get). On a separate occasion, my friend who has a food allergy when consuming acidic fruits and veggies asked for a plain cheeseburger with no tom, onion or pickle. Waited 10 minutes and got a hamburger (no cheese) and all 3 toppings that were asked to be left off. Not to mention the sanitation score is below 95 . I know there isn't much to eat right around here but unless you are starving, save yourself the experience and go to youngsville. Staff = Hateful Food = Unsatisfactory read more

Very, very poor service. I usually expect a friendly greeting from the staff whenever I go out to eat - whether it is fast food or restaurant. Sadly, the staff here always seem to give a sigh as if the customer is bothersome. Food is good but the staff needs work read more

Long wait times, terrible service, and 9 out of 10 times your order will be wrong, bad, or missing something. Teenage employees are always loud and goofing around, it's nearly impossible to sit in here and eat without being annoyed. You can tell no one at this establishment cares at all. Given them enough chances, bye bye! read more

Typical fast food joint. Staff is always very friendly and polite. Every time I stop here my order is filled quickly and correct. Food is always served hot. read more

1 star is giving this poor excuse of a restaurant wayyyy too much credit...It never fails...Every time I come in here, they either screw up or forget my order altogether. Staff is rude, unprofessional and incompetent. Always out of something whether it be hand soap in the bathroom, paper towels, ketchup...Do yourself a favor and skip right by this joint read more

Came in when the place was pretty empty, yet somehow they lost our order. After waiting 30 minutes, and discovering they had not yet even started preparing it, we got a refund and left. read more

I live in Franklinton NC. I rode over to hardees Saturday night. I ordered some big bag lunches, and they wer not tastey. The cheesburgers was dry and the fries was cold.I was not satisfied. Next time I want to eat something tastey I'll drive to mcdonalds. read more

Consistent good food priced right with better than MacDonald's service were 10 employees and 20 customers stand around with only one open register. Hardees brings the food to your seat.... such a deal! read more