This is the best location in the area. The food was superior to Edwardsville and Florissant. They…read morewere quick and everything in our order was correct, including the numerous changes we made to menu items. I don't usually leave reviews for "fast food" but this location was pretty exceptional and me and my partner were both really pleasantly surprised.

Friendly staff, clean restaurant, good service, decent food. Happy to find a decent warm…read moresandwich place when looking for lunch near this location. The fries were pretty good as well. During my visit, only a couple other customers came in and picked up their orders, so it was nice and quiet. The person making my food was friendly and provided good service.

Horrible. Ordered a burger which was good. Got a milkshake and all they was put ice cream in a cup…read more Couldn't drink it for an hour. Really???

The granite city location could use better training. The person packing the bag on 9/21 at 11:00…read moreshe read 2 tacos@$1.99 x2 as 2 tacos. I was filled of 2 tacos, no big deal but she needs to know. Also, the cooks on the grill. Listen up, An $11.00 burger not a meal, should look like the picture does, full of bacon and cheese, fresh not warmed over. Atx11:00 A.M. Otherwise you don't deserve $5.00 an hour.

We don't eat a lot of fast food anymore but tonight I just wanted a Whopper and this location had…read morenever let me down before. Well I said had. The first issue was a hair hanging out of my soda. I managed to tell my self it wasn't in the drink but more just on the cup. Crisis adverted. Well not so fast. The long hair they came out half way through eating my fries was the killer and the end of my dinner. What happened to hairnets?

wasted my whole lunch break and more (40) minutes in the drive thru for two items just for them to…read morebe soggy.

Pulled into the drive thru, asked for a second to order and was immediately rushed to "hurry". As…read morewe were ordering the young man taking the order told me that I should know how to order correctly next time. Pulled to the window just to be yelled at again about how poor my ordering skills were. In the end I decided to just leave since I didn't feel comfortable continuing with the interaction.

Customer service is horrible. Went to Arby's with my family. We all order and the computer system…read moreis messed up. It's not taking anyone's cards. The cashiers kept asking for different cards. We tried 3 cards and the system kept saying card was not allowed. After an hour of them trying to figure out their system I went to the bank to get cash. Looking at my bank receipt I seen there was 2 withdrawals for Arby's for thr same amount I just paid in cash. I show the manager. She calls the store manager that says it's just a hold it will fall off. Here it is over a week later and my money is still not returned. I contacted the GM of this location to be told to call my bank. He says there is nothing they can do for me. Paid with cash for the food. The fries were cold and soggy, the chicken was old and hard. We had just wasted over an hour so everyone just ate what was edible. Do not waste your time or money at Arby's. They do not care about their customers at all.

The food has always met my expectations. But the quality of service has gone downhill over the…read moreyears. My kiosk orders seem to get lost a lot lately. Plus it takes longer to get my food these days even when there aren't that many customers.

2nd time here in the past 2 months. I pay with cash and each time they tell me they don't have…read morechange. I wound not leave until I received my change. They girl leave the window and comes back with change. Basically, if they are telling everyone this and people say ok. They are making a profit off everyone by not giving change. Think about what that adds up to, someone there is being shady, is it the owner, manager who?

Good delicious quick. Went through the drive through. Cashier got a big order correct.read more

I personally wouldn't recommend going to this location and ordering food and spinning your money…read morebecause it's not worth it. I've been there multiple times and my order was completely wrong and the staff was rude. I was asked to pull around to wait for my food to come out after I paid once I receive my food. I check my bag once I check my bag and noticed that there was I missed. I went inside once I go inside and I'll tell them that somebody is missing out my bag. The lady at the window automatically tells me I do have that item in my bag so I went outside to get the bags She started to unpack. She slammed my food down on the counter then I showed her the receipt and she tells me I didn't order something. I had to print out on the receipt because she didn't look and the reason why she wasn't able to look because she Had an attitude. Now this is my last time going to that place because I order a southwest salad when I got my food there wasn't any beans or rice. I didn't have my nacho chips or a box of salad plasti apoon

A million times better than their competitor down the road. This place is fast, efficient, and…read morefriendly. Food is super quick and always hot and tasty. We eat here at least once a week! Great employees and they are constantly the same staff. Does not appear to have a lot of turnover.

Love Lee's chicken. The spicy is my favorite. Always crunchy outside and moist on the inside. The…read moresides are delicious and Sweet tea is perfect. The staff are always friendly and the service is right on. The interior is clean and neat. I would recommend Lee's to anyone.

Slow. 6 people working no one asks you for your order. Do not expect to be waited on.read more

Workers are rude and unprofessional I mean it is fast food but still. Going through the drive…read morethrough on multiple occasions they have taken someone's order before mine when I was there first. They are so slow to get ur food out or to even get to take ur order. ALSO not to mention they are RUDE and disrespectful to their workers. And they wonder why they are short staffed.