order a hot italian o n wheat but did not get it on wheat and the girl ask me what kind of bread…read more but got it on white the sanswich also need m mayonnaise on it without it was dry today april 10 1026 6 ai 1: 00 pm

Let customers know when restaurant is out of a specific item instead of letting them wait in line…read morefor 20 minutes to find out. I was in there waiting in line for a long period of time only to find out they were out of chicken salad.

The worst cook out I have ever been too, they can even take a order right, I have tried multiple…read moretimes at this place and never make it get the food because they can not get order right. Cook out hire people with a brain please

Went there today. Ordered 2 milkshakes two orders onion rings. Got the milkshakes quick but waited…read more10 mins for onion rings which is not too bad. Food is usually good but Collinsville has some of the worst workers around. Very rude. Some never say a nice word at all and act like they don't want to be there. I was sitting waiting for my order today and the guy looked at me like i was causing him a problem. Like i said the food is good price could be better, but the service is disgusting. Need to go through and let some go and hire people that are not so hateful. You know customer service is a big part of a business staying open and we certainly dont need to close another business in this area. While thank you and have a good day is not hard to say, some of your employees could use a lesson or two.

Huh in an Altima by myself cause a lot of hate comes disguised as help. First customer on a Monday,…read morethe fish was hot, the fries were crispy, the sweet tea was banging and I only spent $3.72. This spot is newly renovated with a fresh new parking lot, everything brand new. Long drive alone.

I had high hopes being that they completely tore down the old building and built a new one . It…read moreLOOKS really nice . I haven't ate here in YEARS... so I really thought with it just reopening some months back, I'd be getting some good food. Absolutely not ! It's crazy that they still ask you to pull to the side soon as you order. They did that over 15 years ago! Confused! My grilled shrimp that I specifically said with waffle fries came with rice. I was told that's how it comes BUT , it's definitely not what's on the screen. It even shows grilled shrimp and waffle fries . They were the size of salad shrimp. A waste of money. I ended up getting fried shrimp in which they put ON TOP of the rice when they fixed my order AND it made the shrimp now soggy. On one order, i got a side of green beans . They literally only gave like 5. A toddler wouldn't get full. I got another combo of chicken and waffle fries and literally trashed it just by looking at it . My grandma NOR my nephew who eats EVERYTHING didn't want it. My husband went back days later to give it another try and ended up getting sick off the food .

This is a solid Italian place. Nothing out of the ordinary but is usually pretty consistent.read more

Typical Italian food. Clean atmosphere. Service is at order counter which is a little undesirable…read more I'd rather be waited on at the table.

Let me first tell you that we are new to the area, we just moved and so far the small town people…read moreare awesome, except here. We stopped at 9:40pm and ordered on the app so we could eat before a long 4 hour trip back where we came to get another load to continue moving. 2 cars were in the drive through and we quickly placed 2 separate orders on the app and then drove through to get them and was informed that they could not serve us and we would have to get a refund (whenever McDonald's decides to send the money back to your card!!!) mind u they close at 10 and i was in the drive through by 9:47 they didn't want to serve is because they would have to wait until 10 to clean up and leave like they are supposed to. So just letting you know you have lost 2 orders that would have totaled $25 as well as any business from us in the future (by the way pizza hut is open when McDonald's isnt!)

This restaurant is hit and miss today was not a good experience because the ladies were…read moreunprofessional and rude and racist.The food was pretty good and it was given pretty quick however that doesn't explain the unprofessional vibe I was getting from the staff and I said very little to get that response.I was referred to as a colored lady by one of them which is never considered cool.I had the common sense to just leave a review and not show off.

Food was cold, mold all over drink machine, the floors were disgusting, customer service was…read moreterrible

Always check your bag before you leave!!!! They cannot get an order right to save themselves. And…read moreif you try to call the restaurant to let them know they made a mistake they will not answer the phone ever!! Almost $17 dollars for a lunch combo and it was wrong, cold, and had wilted gross lettuce and tomato. I won't be back.

Very great service, the employees are always there to help and I never have a issue with my food…read morebeing messed up and can always come here when I'm trying to get something fast to eat.

We just got cold taco fries that was so hard and black like they had been out for a long time…read moretoday. We ordered a 5 layer Burrito and only got bean paste and a very tiny bit of cheese on it, that's not 5 layers! I ordered 3 hard shell taco supremes and had to eat them with a fork because I could not pick them up due to they fell apart. Don't think I will eat there again! The quality is the worse that I have seen!

I went through the drive through for dinner at BK on Church St in Martinsville on 5/30/26 and the…read morewoman was very upbeat and polite and did a good job upselling. And the woman that brought the food to the window was also very nice and even gave me a fist bump! And the food was delicious.

I come here every morning and I ask for the 2 for $5 and they yell at me saying they only got the 2…read morefor $6. I love the delicious mouthwatering breakfast sandwiches and the chicken sandwiches with mustard are amazing and wonderful. I used to do commercials for them in the parking lot for TikTok and was told that I was not allowed to make them anymore. You used to have a friendly staff here at Burger King. Ain't nothing getting yourself a cup of coffee from circle k and 2 breakfast sandwiches. Quality has changed for the worse. This got to stop and it's got to stop now.