Why bother! I called to try and get a round about estimate to rough in the plumbing for a laundry…read moreroom sink. I wanted to shop around for the best price. They said they had to come out to take a look and the cost was $125 JUST TO GET AN ESTIMATE! I come from a family of plumbers (they don't live in the area), I had a picture of the wall, I knew the existing pipes were pex. I texted my master plumber kbrother what I needed and a picture for a ball park estimate of what he would charge and he texted me back a price in 30 secs. What a load of C#$^@! Why should I have to pay them to give them my business!!! So I pay $125 for them to give me an estimate on non urgent work, then I decide their price is too high and I'm out $125 for what?! Just call someone else. This is a terrible customer service premise. I can see exactly how they feel about their community. I am still so angry that I spent the extra energy just to give them a bad review. My family never did business this way.

We've used Eastern Plumbing for several jobs around our house and they do great work…read more Price wise, they have never quoted me a price that I thought was unfair. They've installed a garbage disposal, 3 toilets, and cleared clogged sink and shower drains. Also to their credit, I've never had to call them back to work on anything they've installed. Very accommodating with scheduling and called me back earlier than expected to get my work scheduled. I highly recommend using Eastern Plumbing if you're in need of a plumber.

Two great guys, Robert and Garret, removed three toilets at my home and installed three new ones…read more The service was better than most and they were courteous and kind. They clean up everything. I recommend them highly! Will certainly call them again if I need too. Jean C.

We needed a door lock installed and the doorframe repaired on an outside door. Kop Construction's…read moreresponse was immediate. Their work was flawless. More importantly, their price was significantly less than what other providers had quoted. Good response time, exceptional work and great pricing! Their name and number are prominently placed on my refrigerator door. They also offer plumbing services.

Had a leak in an expansion tank at hot water heater. He went out if his way to get to my home as…read moresoon possible. Found the problem and repaired it. Very knowledgeable and efficient. Will recommend him to my friends

I was very impressed with Mr Branch's expertise with his work and his enthusiasm to always do his…read moreBest Work for a customer! Also, I Really liked the fact that Kirby clearly informs you from the start (on phone & in person) what pricing is for each item and service he can provide, so you can choose what you require. He also is willing to go and purchase for you the apparatus (ie: entire sink faucet set) to use and adds it into your bill including flat fee for transport). He explains everything he is doing, points out certain items that need looking into, cleans up, and is very pleasant to work with. He is not pushy and you make your decisions ! Highly Recommend Him for your plumbing needs!!!! 10 out of 10 MB

Another fantastic job done by Mark. He noticed a pipe leaking and advised us of the issue. He…read moretook video and photos of the dilapidated pipe and fixed it in one day. The cost was less than I anticipated and no more leaks. I highly recommend this company for all your household repairs.

From the owner: We are a licensed plumbing company. We offer good communication and honesty. We care about the…read moreclient and communicate any unexpected issues on a job before proceeding as this affects budget and any cost estimates. We are skilled and knowledgable in a variety of areas. We are punctual and have excellent customer service. Please contact us directly on 252-412-3479. Our yelp inbox is not monitored. We do not do free estimates unless the job is booked within 7 days of the estimate date. If you are a management company, we only work with LOCAL management companies that can meet us onsite if needed.

Ben had a lot to figure out to clear my drains and did an excellent job. It brings a peace of mind…read moreto know you are able to shower and flush without worry.

A Harsh Lesson in Trust: Thousands Paid, Zero Relief from Delcor's Broken Promises. As someone who…read moreco-financed the HVAC installation with Delcor, I felt compelled to share my own perspective, because this ordeal hasn't just cost us money; it's cost us trust, time, and peace of mind. From the outset, we were sold a vision of reliability. A reputable company, a full-service experience, and the comfort of knowing our tenant would be taken care of. What we received instead was a dysfunctional unit from day one. Two weeks later, it's still not working--and not a single person at Delcor is stepping up to resolve the issue in any meaningful way. I'm not just speaking as a frustrated customer--I'm speaking as someone who tried to do everything right. We didn't go with a cut-rate contractor. We chose a well-known company and paid upfront for a full system. That trust was met with radio silence, departmental runarounds, and a shocking lack of urgency. Let me be clear: the unit had defects from the moment it was declared "installed." It leaked. It was missing critical components. And instead of taking accountability, Delcor has chosen delay over resolution. They continue to request final payment for a job that isn't done. Not working. Not livable. In the meantime, we had no choice but to spend more out of pocket for a temporary cooling solution--just so a human being wouldn't have to suffer in an unconditioned space during a heatwave. If you're thinking of hiring Delcor, ask yourself this: What happens if the install goes wrong? Who will pick up the phone? Who will stand by their work? Based on our experience, the answer is no one. This review isn't about venting--it's about warning. If you're looking for true end-to-end service, or a company that takes responsibility when things go south, I urge you to look elsewhere. The cost of choosing wrong goes far beyond dollars.

Good work but he really needs to work on his communication skills & being reliable to show up when…read moreyou say you are. If by chance you can't make it...COMMUNICATION IS KEY!!Thats really not hard at all to do & it's really not asking too much at all from a long time customer's point of view.When I say I NEED plumbing help ASAP I meant it!!Cmon now we've gotta do better & be better than this!!!!

He came same day within a few hours of us calling. He was very friendly and reasonably priced. Got…read morethe job done. Will contact again for any other issues. :-) Review from Trent Woods NC.

They were timely, communicative, and professional. This is the 3rd job I have used them for and all…read moretheir technicians have been great.

always a perfect job Been using Mr Rooter for 20 years and…read morecan always rely on them. The do my check valve every year required by the city. Never worry about it being done

Unfortunately we had a problem with a toilet during Memorial Day weekend. We called the company on…read moreMemorial Day and were told that he had two service calls to go on and then he would be by to give an estimate on the work. (We also needed two faucets to be replaced and figured it would be easier to get it done at the same time as the toilet.) Well, he did not show up at all that night. We didn't receive a courtesy call either. It only takes a moment to call someone back and apologize that you won't be able to make it that night after all. Hopefully they pick up on this practice in the future. The next morning, the guy called us back and said he would be at the house around 9 or 9:30 and apologized that he got an emergency call the night before. (Again, it only takes a moment for a courtesy call once you've told someone you're going to be there for an estimate.) He did arrive around 9:45. He did a quick look at the work and quoted at half what another company quoted over the phone (without seeing any of the work.) He stayed and did the work. It took him a total of six hours to complete the valve replacement on the toilet and installing the two faucets. He had two cell phones with him that rang constantly. And every time one rang, he took the time to answer it. I thought this was quite a bit unprofessional, especially since some of the calls sounded like personal calls. The calls greatly slowed down the work. Unfortunately, one of the replacement faucets we purchased was faulty and we had to get it replaced before he could finish the work. During the twenty minutes it took to go down to Lowe's and replace the part, he left to go do another call. Luckily it didn't take him long to come back after we called him and told him we replaced the part. So after this six hour ordeal, he finally finished the work and stuck to his quoted price. (Lucky us!) I can't really say I recommend or don't recommend this company. If you have all day for your plumbing problem to get fixed, then go for it. The guy is very nice. (This was just a little pet peeve, but he talks extremely loudly and I had a sleeping 4 mo old in the house.) He also kept asking us to clean up after him and tighten things here and there. Some things I feel he should have been doing himself. I probably won't use this company again.

I do not recommend Mr. Thomas due to he OVERCHARGES. I had him do some work for me at a couple of…read moreother locations and he was very fair and helpful. However today I had him install a water heater that took him 45 mins. The only thing he had to do was take it out of the box and connect it. All the wires and fittings were already there so literally hook it up was all he had to do and he charged me 250.00. Told me this is what they been charging for 20 years. Could have been that way but I am sure there was a lot more to that price than connecting a couple of hoses and wires. On the high side I did not expect to pay no more that $100-$150.00 for this job. Reading the other review it appears to me he makes it up as he goes. The invoice he just jots down something to make it appear that he did something of value for the price.

Terrible customer service. Stay far away. We called them after they were recommended by our…read moreneighbor to check on our HVAC in May. Service was provided satisfactorily at that time. As the weather turned cooler, we called them back as the same unit was reading "auxiliary heat" when started. Not only did the tech not show on the originally scheduled date, we were charged a service call charge with this message on the bill: "check unit and check aux heat; found unit working fine at this time; found aux heat when go over 2 degrees as it should." When I called to inquire about the service call charge for what I would think would be covered under a warranty, no only did I speak with rude office staff, the second person never returned my call after she was supposed to be "looking into it." This week, we received a bill with a "finance charge." Apparently, there was a "30 day warranty" on the service (I was not present for either visits). Stay far away from a company that only guarantees their work for 30 days and if this was such a common issue, we should have been notified of this over the phone (remember, I had to call twice to have the technician come out the second time). We will never, ever use this company again. The Pollards should be ashamed that this is the business they are running.

I have a service agreement with Sam Pollard and Sons (of Greenville, NC) for AC and heat…read moremaintenance for several years. When my AC died, I decide to replace AC and oil furnace with a heat pump. Pollard was the only contractor willing to include my entire request, address my questions and concerns and provide a written price quote. They removed old equipment and installed the new system along with installing ductwork in a recreation room that was added to the house. I can't say enough about my satisfaction on how they completed this project and how the company stands behind their work. They worked for three days to get the job done. The technicians were extremely polite, courteous, thorough, knowledgeable and cautious while working around my floors and furnishings. Although I had many questions they were very patient and professional in giving me thorough explanations. The technician team did a fantastic job. They demonstrated great teamwork throughout. They represented outstanding workers. Great company from the salesman to the tech team, all aspects of the purchase and installation were top notch. We are very satisfied with the overall job and excellent customer service.