I contacted Pillar about getting a new auto insurance policy in DC after a mix up with my former…read morecarrier that was caused by my less than stellar driving record. I worked directly with Don, the founder. He was very knowledgeable about the insurance space and explained all of my issues/options clearly, which was extremely helpful in navigating the frustratingly complicated task of insuring a new car in DC. Was also easy to reach for any questions that came up. Highly recommend.

From the owner: As an independent insurance agency we represent multiple highly-rated insurance companies such as…read moreErie Insurance and Progressive. We can take care of all your insurance needs, whether it be auto insurance, home insurance, life insurance, commercial insurance, or long term care insurance. Because we represent multiple insurance companies we are able to provide you with our best option and not just the only option we have. We are experienced and friendly. We want to make the insurance process easy and informative. We pride ourselves on helping people understand their insurance so that they are better off even if they decide not to purchase insurance from us. We do have some unique product offerings. So whether you have a high-value home or own a business we may be able to provide you with coverage that you don't currently have. With regard home insurance, Erie Insurance offers guaranteed dwelling replacement cost - this means that there is no cap on what Erie would pay to rebuild the dwelling. This is a unique feature that few other companies provide. On the home insurance Erie also offers underground service line coverage and earthquake coverage. Many insurance companies simply don't offer these coverages, which means that if an earthquake were to occur and cause damage you would not be covered. Both Erie Insurance and Progressive also offer rideshare insurance in Maryland, DC, and Virginia.

Great insurance agency. Linda, my assigned Rep is fantastic. Prompt service, advocacy with the…read morecarrier's adjusters. I am 2nd generation with them for a reason.

From the owner: Auto, Home, Life, Commercialread more

From the owner: Our services include: Auto, Homes, Commercial and Business. We are linked with companies like Erie…read moreInsurance, MAIF, Chesapeake Employers, Frederick Mutual, Travelers, Hartford, Progressive, and more. Our business model ensures that you get the insurance that best suits you and meets your needs, and we represent a variety of insurance companies in each industry.

I got AAA roadside Assistance and I use the service for the first time this weekend. My car had to…read morebe towed from my residence to the shop of my choice. I confirm the address with the tow person and expected it to be there and being worked on. I had called around and found a place that could fix the car on the same day and this was a Saturday. I called the shop few hours later to see if it was ready. They informed me that the car was not there. It was almost closing time for them. I was assuming it would be done by then. They towed the car to a ADDRESS AND LOCATION. They took the car to a AAA workshop that was a mile away from where i wanted it to be. I did not get my car back till Sunday morning because the keys were in the shop and they could not tow it back to where I needed it till Monday when the shop opened and I could get my keys out of there, so my whole weekend was done I had no car I had to pay so much extra to get it fixed. I chose the shop because it was way cheaper and would have been done the same day. So, I had to get it fixed at the AAA shop where I paid more I took Ubers everywhere I had to miss work on Monday but I asked them to give me a rental at least so I did not miss a day of work. They said they could not give me a rental right away, but I could get the rental and then ask to be refunded for all the expenses. I had to rent a car for Monday and had my car fixed on Monday and then had to go pick it up. It was a nightmare and this was the first time I used AAA so my experience with AAA has been so bad I don't think I will ever recommend or have it myself ever again

We have been members of AAA for past 30 years. They have a great towing service. I have used AAA…read morewhenever my car needed to be towed to a repair shop or the car battery had to be replaced. Their IPhone app works well and I have is used it to contact service center for a tow truck. The AAA membership is renewed annually. We also use AAA to obtain map and travel guides, which are free to members.

They contacted me with request for an email and phone number over a week ago and have yet to hear…read morefrom them. I openly stated I was looking solely for health insurance and they did not specify if they could provide this service. Disappointed.

From the owner: Guzhuna is a risk and wealth advisory firm, built on the philosophy that protecting wealth and…read moregrowing it are not separate pursuits. Headquartered in New York and serving clients across the United States and Internationally, we work with business owners, executives, and families whose financial lives require more than capable advice across individual engagements. We offer insurance, investment management, wealth structuring, estate planning, and business advisory as one integrated strategy. Our approach is built from the ground up. Risk is assessed and structured before capital is deployed. Every component of a client's financial life is designed to function as one coherent whole, from the protection of what has been built to the planning of what comes next, and the legacy that follows. We carry no proprietary products and maintain no affiliations that would influence our recommendations. Our only obligation is to the long-term integrity of the financial lives entrusted to us. Independent. Unconflicted. Built to endure.

Jessie Mendoza was extremely prompt and efficient in assisting me with my auto insurance policy…read more It is good to know she is there to answer my questions and solve my problems. Excellent customer service!

When I moved into my neighborhood years ago, I went the easy way with picking my insurance agent,…read moreusing the same State Farm agent that the community was using for its master policy. In retrospect, that was a really bad decision as the agent pretty much took all of our business for granted, between being pretty much unresponsive when it came to customer service, never doing policy reviews, and ever-increasing premiums despite never having filed a claim. The last straw was when I reached out to my agent to help solve a problem about some of my policies not displaying online several times, finally receiving a response telling me to get in touch with State Farm's IT department directly. Excuse me? What's an agent for if they don't work on behalf of their customers? It was obviously time to leave State Farm and shop around for a new agent. Several of my friends have used Erie for years and spoke very highly of them, so I hopped onto the Erie web site and found Foresight Insurance quite literally a few blocks away from my house - and this was indeed my lucky day, landing in the hands of Michael Cruz and his team. I made an appointment to meet Michael in person, and he spent well over an hour with me reviewing my old policies, asking me a lot of insightful questions about my home, car, and umbrella liability policies, then going through some options with me. By the end of our meeting, I not only had better coverage that were well-tailored to my individual needs, but my premiums actually went down significantly. The excellent customer service experience didn't end there - not only did the folks at Foresight arrange for canceling my old policies so I wouldn't have to deal with State Farm directly, Michael followed up with me about a week later to bring me up to date on the transfers and to make sure everything was to my satisfaction. When I traded in my old car for my new wheels a few months later, getting the new insurance in place couldn't have been smoother, with Michael's team also making sure that I knew what to do when - including not cancelling my old auto policy before turning in my tags! All of my questions have always been answered very quickly, often within an hour of me sending an e-mail. You can't ask for better responsiveness than that! I'm just coming up on my first year with Foresight, and once again, Michael has shown how focused his firm is on customer service, doing a policy review with me and making some minor changes to my policies to bring things up to date. You really couldn't ask for better people to work with - they're very good at what they do, they put their customers first, and they're incredibly nice people as well. So, the next time your renewal paperwork arrives in the mail, give Michael and his team a call and get an 'insurance check-up'. You'll be very, very glad you did!

Allstate's Kevin Vendt Agency is excellent in terms of customer service, website and all agents and…read morestaff are very helpful. An Allstate client for over 30 years! Joan Butler

this agency always answers phone immediately and very helpful. They seem to know about our…read morefamily's account without looking us up.

This is a review for Progressive Umbrella insurance. I have spent over 2 hours on the phone unable…read moreto login to see my policy. Auto and home work. My first call was in August and I was told someone would get back to me. I just spent another hour on the phone only to find out they have a system problem that certainly has been going on for over a month. No communication to the frontline staff answering my call. I have serious doubts that they would be able to service a claim if they cannot get their customers into the website to review their policies.

Progressive. Useless. Could care less. Waste of investment. This is Progressive Insurance…read morenationwide. Oh. Get AAA no matter what. This review is not about any branch it's the service which is zilch. Angry employees it seems all of them.