I reached out because I had some gas leaks in the basement and needed a quote to have the work…read moredone. I initially got a text very quickly but when I responded asking when someone could come out, I heard nothing back. i even checked in the next day (I know people get busy) and still no response. I know people are busy, but a short reply would have been appreciated. Especially considering what I needed, I did not really want to be inhaling gas fumes any longer than necessary

From the owner: In the vast landscape of the service plumbing industry, our business shines as a beacon of…read morereliability, integrity, and unparalleled customer commitment. What sets us apart is our unwavering dedication to delivering notjust high-quality work, but an exceptional experience from start to finish. We firmly believe in transparency, offering honest, upfront costs without any hidden surprises. But beyond mere transactions, we prioritize building lasting relationships with our customers, always puting their needs first Our ethos revolves around going above and beyond, ensuring that each client feels valued, heard, and cared for. In a market often marred by uncertainty and inconsistency, we stand firm in our promise to provide top-tier service at a fair and reasonable price, making us the trusted choice for all plumbing needs.

We have had some plumbing upgrades done recently and have hired Superior Plumbing to help us with 3…read moredifferent projects. I found scheduling to be reasonable/ someone does return your calls and sets up your appointment. I've found the work done to be high quality at a reasonable price. Our service person-Jesse-was amazing.... Professional, personable & proficient at finding solutions to some only issues in our older home. We are hoping to have him return soon for the next project. I'd highly recommend Superior Plumbing!

It's in their name- Superior Plumbing Service towers over their competition due to their stellar…read moreplumbing repair and installation. They have been impressing their customers for close to two decades, and it's easy to see why. Their competitive prices, wide scope of service, and adept technicians make them the clear choice for any of your plumbing needs. It's been an honor providing Phil, Gillian, and the SPS team with storage solutions for their projects.

AP plumbing responded very quickly to my call. I had a problem with my toilet on a Friday morning…read moreand I am elderly and disabled and asked for their service as soon as possible. They responded within 4 hours One of their representatives were at my door. My problem was fixed within an hour and I was very happy with the service. I noticed that they probably were a little pricier than I could have gotten if I had inquired around but I wanted it done I wanted it done right and I wanted it done right away and they provided all of that. After paying my bill I read up a little bit more on them and saw that they offered a senior discount. I called and without hesitation I was told they do offer a senior discount and they would be sending me a check. Within 5 days I received the check from them. Overall I would say I am very happy with them.

Dont do emergency calls…read more Have to call in the morning to make an appointment Then you shouldn't be in business then

This business has been a Batavia institution for years. They are reasonable, prompt, and know what…read morethey are doing.

From the owner: Batavia Fence Company was founded in 1986 and after decades of serving the community, changed…read moreownership in 2021. Since then, we’ve continued to uphold our commitment to serving property owners throughout Batavia, NY, as well as Genesee County, Orleans County, Wyoming County, parts of Erie County, and Monroe County with exceptional fence installation and repair services while becoming a name the region trusts for all their fencing needs.

Initial response to Inquiry was prompt and an appt was scheduled. However on day of appt, they did…read morenot show up and I messaged to find out they had an emergency roof project since 7am so can not come out and would need to reschedule. I completely understand that their emergency roof project is a priority and we can not control Mother Nature. They apologized and I said I could send pictures for an estimate. I mentioned I would appreciate knowing ahead in the future since I also had errands to run for my business but waited since appt was confirmed. I then received a response that the owner no longer wants to pick up my project. We all have emergencies and work to do. It's just common sense professional courtesy to notify others when you can't come out, have an emergency, or need to reschedule rather than keeping one waiting without any notification. Then cancelling because someone tells you that it would have been appreciated if you notify a client ahead of time that you weren't going to show up. Though they may have been great with someone else, I will never know since that opportunity was lost with me.

Highly recommend this company. When our skylight was replaced, there were gaps in the drywall. Hub…read moreChan Remodeling insulated it, fit new trim and sealed it. They did a great job and prices were very reasonable. Will be using them for more projects.

Recently had Anthony renovate our basement and did a great job. He kept us updated throughout the…read moreentire process and was very efficient. Would definitely recommend!

Anthony was quick to respond to my inquiry. He arrived on time for the estimate and advised that he…read morewould send me a quote by the end of the day and could begin the work in "a couple of days". He texted with some follow-up questions, but then said that he should be able to begin working in two to three days. I replied that two would be much better and asked if he could make it two, not three. He texted with some other questions, but didn't respond about starting. I asked again. No answer. I asked again. No answer. Nor did I get the quote. I called the next day, left a VM, and never heard back. Very, very dissatisfied. Some reply, even to say he couldn't take the job, would have been preferable to complete radio silence. Not to mention just plain polite. He lost a repeat customer.

My shower drain was clogged, I tried draino and it did not resolve the issue. I called this company…read moreand they sent someone out who didn't help. They literally looked at it 5 minutes and said they could not resolve the issue and that they would have to take out the ceiling and all this BS to get to the clog. They also said they don't do finish work if they have to rip out the floor/ ceiling. They never sent me a quote and I resolved the issue myself later by more extensive research on the issue. This company is a scam and should not be used.

Stay away!! Extremely overpriced, forgot to re-attached the house grounding cable so my home was…read moreun-grounded for several days until I figured it out. When I spoke with the owner she really didn't seem to care.

The work was for insulation they cover up all of the eve vents . said you do not need them when…read moreask why

They can't fix it the first time Had a plumber leave the gas…read morevalve open and we had to call 911 and evacuate the building.