We found the service to be impeccable--multiple bids were given with no "attitude" from Brazos…read moreSkipper, flexibility with the scheduling was done joyously, and the installers were incredibly hard-working (went the extra mile especially in matching a complicated patterned carpet). We could not be happier with the whole experience.

When we first went to Designer Floors, I was honestly tired of looking but we hadn't picked…read moreeverything out yet from anywhere else. I already had carpet and flooring picked out from another seller but my husband mentioned that Designer Floors nows sells countertops. Since we needed both new flooring and new countertops, we went to their showroom. I'm *really* glad we did. We ended up spending over ten thousand dollars and it was worth every penny. First, I loved all the selections that Designer Floors offered. Because of the layout of their store, I was able to see in bigger format how our carpet would match up with our other flooring, back splash and countertops. Second, Robert was super patient with me as I grilled him on everything they offered. He really had no problem with me going back and forth on a variety of options. He walked through them all and handled my questioning (read : pickiness) with professionalism, and I felt really confident about my choice by the end. I wanted to stay within a budget, but have really nice floors and countertops. We bought a house a few years ago and didn't install new flooring until the month before we sold it. This time, I wanted to do it right and *LIVE* in a house with beautiful flooring. I also needed the floors to withstand three kids and two big dogs. Lastly, install was great. Like even better than I expected. I was a little weary because we had an uneven foundation but when the installers came over they were able to level it back up. The first round was to lay carpet. Second round was to test our concrete before laying LVT flooring. Final round was LVT installation. While it was a fairly straightforward process, its still overwhelming when you first start out. Now that they were finished, our floors are awesome. We have a new kitchen island, with beautiful granite countertops. It looks amazing! A month later and I am giddy every time I come home and see my new house! Everything is sooo clean and easy to keep clean. I love that. Seriously, I can't say enough wonderful things about Designer Floors (and they sell countertops!!). They really made our remodeling experience so much easier and I am glad we used them.

They did a great job adding a door to the exterior of our house! Accommodating and professional,…read moreplus they gave us the best estimate for total cost after asking several groups!

Ran into these people at Home Depot the employees were rude and inconsiderate and thought it was…read morefunny to park in handicap and block every one else. When confronted by me and my father the owner of the company said "not my problem" sure hope he doesn't run his business with the same attitude.

I try to avoid writing very negative reviews but this one is deserved and I'm out $1500…read more In Summer of 2013 I purchased an Angie's List "Big Deal" from Green Castle for "four days of labor" for $1500 (35 hours). I intended to use it for sheetrock repair and patching throughout my house. Upon inspection of the job, they indicated it should not be a problem to complete the repairs in the alloted time. -The worker came on three different days for three to four hours at a time (according to my neighbors.) He arrived generally between 10 and 11 a.m. and left between 2 and 3 p.m. -After working for two partial days, he disappeared for 10 days. The next time he came back, he indicated his wife had been ill. I told him it was not a problem but to let me know if he wasn't coming on a particular day, which never happened. -After the second day he told me he didn't have a ladder or a way to transport one - even though he had been to the house and knew that the bulk of the repairs were around ceilings and door frames. I had to borrow one from my neighbor for him to use. If that fact had come up the first day, it would have been helpful. -One day upon leaving in the early afternoon, he texted and told me that his helper who used to work with him had gone into catering so it was taking longer for him to do the work alone. -On a day I expected him to arrive, he texted me and said that Home Depot was out of 2x2 sheetrock so he'd have to come back after he found some ... -The third time he came back was the week before Christmas. He indicated that he planned to return once his boss stopped putting him on other jobs. He never said anything about the 35 hours being used up. I called Henry the owner in the middle of last week and asked when they were going to finish the work. He acted surprised "He didn't finish???" Henry didn't say anything about the time being used up but that he would call the worker and find out what was up. I never heard back from him. My next two calls to Henry went to voice mail, and today I have received a text from the worker guy saying "Henry told me to text you and let you know that the 35 hours of work was done, anything else that needs to be done that's past the 35 hours cost extra" and "I was told once I hit 35 hours to stop what I am doing and leave" Apparently the fact that less than half of the project which was supposedly doable in 35 hours was completed was irrelevant. If, by some magical warp in time, he did spend 35 hours working at my house (he didn't) why did no one ever bring that fact up in response to my numerous calls, texts and e-mails between December and now? In fact, why did the worker guy indicate that he was planning to come back? Why won't the owner, Henry, return my phone calls or e-mails but instead has his employee text me that the work is done? It's clear that I am an unhappy customer and instead of finding out my side of the story, he's avoiding me. Is it acceptable that they did NOT do the top priority repairs (taping and floating the large areas of damage, and instead did the minor work (and that inconsistently)? I was very clear with Henry and the worker during the inspection that the big stuff was most important. In the end, NONE of those repairs were made.

I called Scott today to come out and take a look at a small job I need completed. He was very…read morefriendly and honest on the phone, saying he didn't think I needed a general contractor based on the job description (I have a small section of brick facade sliding off the outside of my home, which Scott said would be more appropriate for a mason), but he'd be happy to come by and take a look. He gave me a time estimate for when he thought he'd by, and then called to let me know he'd be over shortly -- so his communication and timeliness were very good at the outset. When he came to my home, he took a thorough look at the problem and gave me multiple suggestions for how to tackle it for the lowest cost -- none of which involved paying him to do it. It was definitely refreshing to have a contractor looking at a problem for a potential client with the best interest of the client in mind. While he was over, we also discussed some other projects my wife and I have been thinking about, and he gave us some very good advice there as well, and did not try to sell us on his services. The only selling he did was to leave us his card. Finally, about 10 minutes after he'd left, he called back from his car with a suggestion for how to talk about the sliding brick issue with the builder of our home and possible recourse we might have. The only reason I give Scott 4 stars instead of 5 is that we never had him do any actual work for us, though that will change, as we will definitely be calling him back if we are in need of a general contractor in the future.

Darrell is hard to get on the phone since he loses it, doesn't have his voicemail set up, etc. When…read moreyou do talk to him he makes it sound like it's real easy to make an appointment and meet up. Well, no. I gave him a 15 minute grace period before calling him to find out where he was. No answer. Texted him to find out how far out he was. No answer. So I'm guessing he either forgot or he doesn't care. I get it. Austin is a booming town now and these guys have all the business they can handle, but customer service is not just a down economy thing. I can't speak to the quality of Darrell's work because he didn't even show up to scope out the job. He wasted my time and hopefully won't waste yours.

I was referred to Darrell after contacting The Fix It Chick and being told that they were too busy…read more(good for them, but sad for me) to help as quickly as I was wanting. I had a random list of items that came up on the inspection for the house we had just bought that we knew we wanted done. Darrell has a broad knowledge base on home repairs and was able to fix everything on the list quickly, and also gave his recommendation on what could wait (or what would be easy and cheaper for us to just do ourselves). Fast forward a few months-we have continued to call on Darrell for various projects throughout the house. I'm 9 months pregnant and trying to get it all done before the baby comes and Darrell has risen to the challenge. He was able to repair our outdoor kitchen, match the stonework, wire in some new lighting and helped talk us through (and out of) doing a pricey pergola addition (I appreciated his honesty!) He most recently installed closet shelving, matching the existing and mostly useless laundry room shelves (with his perfectionist attention to detail) . Being around during the day while contractors are working in the house, it's nice to find someone who not only knows their stuff but is also just a genuinely nice guy to be around. I'm grateful that we've found a 'Darrell of all trades' handyman that I can call on for whatever comes up with our house over the years.

I had Terreno Construction do stone work around a newly installed window, and I could not be more…read moreimpressed with the results. Their work was professional, skilled, and honest from start to finish. The stone craftsmanship is exceptional. The new stone blends seamlessly with the existing exterior, to the point where you truly cannot tell the window was not original to when the house was constructed. The attention to detail and respect for the character of the home really stood out. Terreno Construction clearly takes pride in their work. They communicated clearly, showed up as promised, and delivered exactly what they said they would. I would not hesitate to recommend them to anyone looking for high-quality stone work done the right way.

This company just finished installing landscape lighting for me. they did a great job plus gave me…read moresome invaluable suggestions. I recommend you give them a chance to bi your project.

Great company.Very professional,and quality work. I am very pleased with the new floors installed…read moreand bathroom remodeling completed by this company. 100% satisfied." Mónica Reyna

Fantastic! An absolute craftsman and reasonably priced as well. I've never had a contractor come…read moreover at 9pm to install a toilet seat for free. Super nice guy and will respect your house, no mess whatsoever. I've had him seal bathrooms and kitchens, repair and replace drywall from said water leaking bathroom, replace faulty plumbing hardware and finish the job on my floors where the initial installer failed. He's very concerned about the end result and how it looks and none of his work has been short of beautiful. Absolutely recommended, I work from home and just left my door unlocked and my credit card on the table. I'd trust him in my house if I were away, no question. He went over every bit of his work in extreme detail starting from major fixes to observations. Very detail oriented. The best. Even gave me a chunk of the drywall he removed when installing an access panel so I could match the paint later. For the single star Karen, grow up. You're not reviewing the work of the of the company. You missed out.

Top surface installed granite in my kitchen and 3 bathrooms and it is amazing!!! For the 2 smaller…read morebathrooms I was able to get some awesome remnants. Really pleased!

10 stars, again! Shannon, Kevan and Keenan and their team are so pleasant and knowledgeable…read more Unfortunately, we have run out of counters for them to replace. Variety, prices, and quality are the best.

Carlton and Mariana are amazing to work with. They've been so patient with all my ideas and have…read morebeen instrumental in guiding me on a tough design decision. They've kindly provided samples and their showroom is impressive!

Great place, great people and great customer service!!! Lakeway Floors is THE place to go!read more