I purchased engineered hardwood through Nick with an installation date of Oct 29/30. I was living…read morein a hotel due to a flood and was not in my unit when the floor was installed. When I moved back in on Nov 12 I discovered glue all over my floor, chips, scratches, dents from dropped tools, holes and saw marks and none of the doorstop moulding they applied was installed correctly. To date I have sent photos to Nick 3 times, spoken to the manager who appears to be completely out to lunch and have called Nick numerous times to have this resolved. each time Nick promises to call be the next day at a particular time to resolve the issue and to date he has not called back once, I have to keep calling him. The installers were Adam Kharaman and his son from Kharaman Flooring. I asked Adam to come back to repair the floor and remove the doorstop moulding so I could have another company come in and do the job properly, he removed most, not all, of the doorstop and destroyed my baseboards, which will now also need to be replaced. I had to ask him to remove the nails, which he said he would hammer in. He did sort of hammer a few over, but most of the nails are sticking straight out of my baseboards now. The floor has not been repaired and replaced where necessary and every time Adam comes into my home he causes more damage and is now not allowed back. Take a look at the photos and decide for yourselves whether this is a job you would want done in your home. So far, I have been offered a"free" box of flooring, which does me no good since A) I am recovering from a spinal fusion, and B) I"M NOT A BLOODY FLOORING INSTALLER; I PAID FOR A BLOODY FLOORING INSTALLER TO DO THE JOB! I want this done so the restoration from the flood is complete, and I can move on with my life. At this point, I'm going to have to get a lawyer involved. This whole experience has been a bad joke. UPDATE: Jan 06- Nick Granita made an appointment with me to come out this evening at 6:00 pm to take a look at the shoddy workmanship and discuss repairs, as expected; he did not call or show up at my home. UPDATE: Jan 07 - I called The Hardwood Flooring Store and asked to speak to the owner; Ron Ander who told me he was with a client and couldn't speak to me and then had a meeting but would call me back in 45 minutes. Fair enough, but as expected, like NickGranita he did not call back to discuss the issue. UPDATE: 08 - I just spoke to Ron Ander who tells me this has nothing to do with him or his company and unless I remove this revue he isn't going to do anything to have the the job that I paid for completed and that he's going to post a response saying that I'm some sort of crank. Well, Mr Ander, Kahraman Flooring was sent out by your company and as the owner the buck stops with you. I have been trying to come to some sort of resolution since Nov 15 2024, this review wasn't posted Mid-December, your company had plenty of opportunities to turn this around but chose not to. Again, look at the photos of their work and ask yourself who the crank is and if this is the kind of work you would want in your home. It looks like we're going to court, along with Adam Kharaman of Kharaman Flooring. FAFO

Reasonable price for good quality wood. Installers Vitalli and Andrew are amazing: Clean,…read moreprofessional, funny, meticulous, hardworking and fast! I did shop around before landing with the hardwood flooring stores and I found their pricing was really competitive. What made the experience great, is the installers.

Highly recommend Khayeri, a company I have collaborated with for the past 20 years. They are a…read morereliable manufacturer, supplier, and installer of luxury engineered wood flooring. Khayeri uses carefully selected European wood, which is then manufactured and colored by skilled artisans using the latest technology. They stand behind their meticulous work and craftsmanship with pride and offer a strong warranty on their products. I highly recommend considering Khayeri for your next project.

Memories of Soho My Beautiful Flooring - I am very sad to be writing this review of…read moreKhayeri/European Flooring. Four years ago, I decided to replace the laminate flooring in my condo with something easy care but beautiful. I chose Memories of Soho (luxury vinyl) offered and had it installed in the fall of 2020. The floor did indeed look lovely. At first. Imagine my distress when, after less than a year, the joins in several areas started lifting. I am not talking about movement but actual lifting at the joins and plank damage. I called Dean (Wasam, the original salesperson had moved on). He and Kerwin made a site visit. They claimed never to have seen this issue before and determined that the fault lay with my installer. Their click system was infallible if installed properly. They agreed to assume some of the costs for the damage and, after spending several thousand dollars more, about 40% of my flooring was replaced by a certified Khayeri/European Flooring installer. I was assured that now my problems would be over. And the floors did again look great. For a year. Then the same thing happened. Again, I called and Dean (He left the company shorty after) and then Kerwin visited again. Kerwin used a bottle of glue and made some improvements but the damage to the planks is permanent, and the floor is no longer beautiful and never will be. Inga (Dean's replacement) explained that this time the problem was low humidity. I got a long explanation about how to use humidifiers and dehumidifiers and was reminded of the terms of the lifetime warranty. If I want the floor repaired, I'll have to pay. Again. By the way, I have owned two houses and this condo for 12 years before I purchased this flooring and have never had a problem with flooring before. This is very sensitive flooring. So--buyer beware. If your home is ever too humid, or too dry or ...you may very well have problems every few months. Call the company immediately and Kerwin can glue things down before there is too much damage. Good luck. Me? I am not prepared to pay a few thousand dollars every other year, so I am now saving that money to buy a better floor from a better company. Tove F

We have worked with Aspen Flooring on three separate projects--two in our home and one for our…read morebusiness--and have been consistently impressed with the experience. David, our sales representative, has always been honest, transparent, and professional. He clearly explains what can and cannot be done, offers knowledgeable recommendations, and never tries to oversell. His many years of experience and extensive installation knowledge are evident in the advice he provides, ensuring the right products and applications are chosen for each project. The installation team, led by Ali, is equally outstanding. They are efficient, professional, and well-prepared, arriving with the tools and materials needed to handle any situation. Their workmanship is excellent, and they complete the job within a reasonable timeframe while maintaining a high standard of quality. We have been extremely satisfied with both the quality of the products and the craftsmanship on every project. We highly recommend Aspen Flooring in Mississauga to anyone looking for knowledgeable advice, quality products, and exceptional installation. Thank you all, Keith and Lori

Aspen Wood Flooring, Customer review: 505 Queensway East, Mississauga…read more How do we write a referral to describe the most incredible company? It is easy, Aspen Wood Floors went beyond the star rating system. To begin with, we were completely impressed with their professionalism and customer service; their attention to detail is second to none. When we entered their showroom, the ambiance was inviting and comfortable. Their staff is not only friendly but also highly skilled. In the showroom were greeted by a representative. We handed him a piece of Red Oak Hardwood from a previous installation. He matched our sample to the new version of Red Oak Hardwood. It was an excellent match. The estimator came to our home; measured accurately and made a few recommendations regarding the installation process. What amazed us the most was their pricing; it was fair and transparent. Each detail was outlined with the associated value for money. The product quality is consistently outstanding, exceeding our expectations. The Red Oak Hardwood boards were perfect, both in colour and shape. They delivered long flooring boards in each box, not a collection of shorth boards. They satisfied all our needs. We highly recommend this business. Their efficiency, punctuality, sales staff, product knowledge are the hallmarks of Aspen Wood. Thank you, Leonard and Ann

Excellent store .. went there for trims and baseboards .. excellent selection .. bought all my wood…read more(poplar) trims and baseboards from here .. excellent prices as well as compared to home depot for example .. very helpful staff .. delivery is excellent if you are buying in larger quantities .. 50$ anywhere in the GTA. Strongly recommend them.

Despite best efforts from customer service, the business really has zero interest in accommodating…read morelittle things for customers even when they are exceeding $30k of purchased lumber. No flexibility around things like delivery fees for individual deliveries under $1000, 2.5 day delivery wait times for 3 pieces of LVL and restocking fees for lumber which shouldn't have been sent to begin with. Has the feel of an automated business or at least one which is heavily top down managed with no avenue to speak to decision makers. I would try Rona next time.

We hired Andy to install new bathroom fans. The service was pretty good, he cleaned up well after…read morethe job was done. We did have to call him back later because we realized that due to some plastic sealing that was cut to install the fans and was not re-sealed, we experienced a lot of water leakage through our master bathroom's fan during the winter. Andy did come back to seal the fans as a 2nd job. We did have to pay for the 2nd visit, but like the 1st visit, his rates were fair.

Andy is a very experienced and professional handyman. He brought all the tools that could be used…read morefor mounting a TV mount. There could be anything, insulated drywall, wood studs, metal studs, hollow wall, etc. He had already thought of every situation and was fully prepared. His charge was also very reasonable. I highly recommend him!

I recently visited Floor & Decor Mississauga and was blown away by their incredible selection of…read moreflooring and doors! The staff were friendly, helpful, and made the whole process stress-free.

We visited the store Mississauga location Oddysey dr to select the tile. We picked a tile,…read moreconfirmed the price for our contractor to come back and pick it up. They charged over price to our contractor (when he went to place order) and did not honor the price given to us. Very poor customer service. Person on the phone Haseeb was very rude and he did not make any effort to explain the reason other than "prices are going up every day". We ended up paying significantly high as out contractor already paid for the tiles. Refrain from going to this store and good luck dealing with this Haseeb guy.

I would like to leave a comment for the staffs, especially Mandy Jiang from the sales and Daniel…read morefrom the yard at Milliken location to show my appreciation for their service. Mandy was very helpful, friendly, patient and knowledgeable to answer all my questions helping me to choose the right stones. Daniel always wears a smile on his face. He unloaded the stones carefully in my car. Mandy and Daniel both are great assets to the company. The staffs at Milliken location offer excellent customer service.

I had an emotionally sensitive landscape project at a cemetary and I want to thank Neil for his…read morepatience, guidance , wonderful eye and suggestions in selecting certain stones. I also want to thank Matthew for accommodating delivery instructions so that the project was seamless.

We found our dream rug at this lovely store with excellent customer service. Thank you to Sidney…read moreand the sales team on the floor who were most attentive and gave us a few days to view our choices in our home under different lighting to ensure we made the best choice which we did. I also appreciated the the product knowledge provided on my rug to understand its construction and materials content in the weave. I would highly recommend to others who are doing house renovations, flooring and rug or window treatments.

The vinyl floors we received from Signature by Shelley Alexanian look fantastic. However, the…read moreinstallation process was quite challenging - the installers did not communicate well with us, there were several issues with the baseboards, and it took them almost a month to come back and fix it, while taking no responsibility for the issues. I would definitely buy their flooring again, but I would not use their installers.