Wonderful - professional caring staff. I was treated with…read morerespect and kindness. What impressed me the most is the follow-up by the Doctors. and nurses. The downside ( which is not the fault of the staff) is the wait time. 4 to 5 hours, if you're lucky. So many people needing to use the ER as their primary care. My heart goes out to them. I wish there was a better alternative.

Get care and help and love my experience with staff is always appreciated I have fallen this…read morehospital is the best

My dad was admitted here after a motorcycle accident. I was a little worried due to all the…read morenegative comments heard locally. I have to say, I was pretty surprised on how amazing it was. The staff is top notch. From the doctors to the nurses you felt like they cared. I'd like to end by saying hospital food has definitely gotten an upgrade. He loves that he could order from a menu.

All is good. Don't worry. I just needed x-rays as an…read moreoutpatient . Everyone was on point. Clean. Efficient. Polite. And... ta daaa.. on time. Be safe and have a great day.

Had to have Moh's surgery to remove skin cancer. I can't think of anyone that has to have surgery…read morethat requires the removal of part of their have that ISN'T concerned about outcomes. Well, my eyebrow is gone, but the the work that was done was incredibly good plastic surgeon work! I'm pleased and I look like I had surgery but it wasn't the decreasing disfigurement I was bracing for. It's been a month and I have at least 6 to go to get some micro blading/tattoo done. Makeup will have to do for outings, but, on the regular, I'm proud to wear my cancer scar. Cancer is gone, for now. I logged a lot of hours in Mr. Sunshine, so, I'm bracing myself, but I won't worry about the outcome. The facility is clean and well taken care of. Staff are friendly and professional.

Great Front Desk gal named Priscilla. Super kind and fast check in and very detail oriented. No…read moreone was in the lobby that's how fast she was! It was a very pleasant start to my surgery. The kind nurse in the back MeLinda was so sweet and super tentative. So comforting and you can tell that she cares about her patients. Last but not least Dr Kylie busy but still had the patience to deal with me and his team the anesthesiologist and the female nurse thank you. You guys rock!

Amazing service. All staff very professional. All services were performed quickly. Definitely…read morerecommend

I had a very good experience in the Business Office. I was…read moreable to hand deliver all my paperwork to change my name and the staff was courteous, knowledgeable, and helpful.

When are they giving us a no star option? I've been out of my blood pressure medication for TWO…read moreWEEKS!! long story short, they'll always say they call it in and NEVER DO!! Two weeks?? 165/105 -95 made appointment for 7 weeks out. I'll probably have a heart attack before I get help go somewhere else, I am!!! Most like the Emergency room!!

If you have another option, don't go here. First, I had medical records sent twice, but somehow,…read morethis keeps failing. While all other medical centers subscribe to an online access to medical records, here they don't, and it doesn't work, your records don't show up. The same for test results. They don't show in the portal. You can telephone and wait forever to have a clerk read you your results.

I had been dealing with eye issues for a few days, so I decided to come in and get checked out. I…read morewas really impressed with how quickly I was checked in and taken to a room--everything ran very efficiently. What stood out most was the care I received from Rosa, the M.A. She was incredibly compassionate, friendly, and took the time to truly listen to my concerns. It's clear she's dedicated not only to her patients but also to supporting her entire team. A big thank you to Craig, Rosa, Fella, Cristy, and Leti--you all make an amazing team. I truly appreciate the excellent care. Also must add this place is super clean.

I had a very large splinter go into my arm. About an inch and a quarter and part of it broke off…read moreinside my arm. The staff at cottage urgent care handled my circumstances timely and efficiently. The price was reasonable service was well above average. Marie Ann Carbajal attended to My wound. She recommend x-rays at no additional charge. We discussed a plan of attack. Antibiotics to deal with the infection a couple of days to see if anything further need be done. I went back a few days later everything was drastically better. We decided to keep an eye on it and it tend to it as needed. I could not recommend the folks at cottage urgent Care any higher. The staff is amazing.

This urgent care facility is organized and the front desk staff is helpful. I go there for primary…read morecare and the medical assistants are kind. Overall, I am extremely satisfied with Dr. Abigail Kraemer-Cole. She does a great job with listening to patients and offering proper treatment and medical advice. I truly enjoy my appointments with her and I feel that she cares about her patients. She goes above and beyond to make me feel comfortable and is always willing to listen and spend an adequate amount of time going over things that are essential for overall wellbeing. I definitely recommend booking an appointment with her.

Good experience with this place. I guess the latest corporate name is Dignity Health by MedPlus…read more(???). Anyways, I needed a little bit of help and they provided it. I was seen by a PA-C (physician's assistant certified) and they took care of me. Very pleased. Sara at the front desk was very nice, Ryan the PA-C was very helpful. Thank you to them. They followed up with me after also. So that was nice. Very nice facility, clean, new, modern, well-kept, orderly, pleasant. Very spacious and with nice new equipment and apparatus. The parking lot has a few speed-bumps that you have to navigate because you have to drive past the dialysis place next door and the entrance to the urgentcare is in the back part of the lot/property.

This place is way to busy for anyone to care for what you need. They're just a revolving door. They…read moregive your incorrect information all the time. Doctor says one thing you tell the front desk or call about the next day they don't know what you're talking about and will not even try to clear it up for you. Must wait till your next visit or wait 3-5 days for a response from a doctor you just saw. Takes them 7-10 days to fill out any possible paperwork you made need for work or anything which is ridiculous. They do not care when you need things done. Everything is based on when they feel like it. Will not try to appointment times but will cancel yours quick and reschedule you a time without even confirming. First worst pregnancy experience I've ever had. I cannot wait to have my baby and stick to all doctors North county.

I cannot recommend this place. I needed to find a new gynecologist after my former doctor retired…read more I had a issue that was caught at an ER visit and needed to follow-up on it. After scouring the internet, I landed on this place and was able to secure an appointment 2 months from when I called. My initial visit was with a 2nd year Resident (she was very nice, seemed capable and I would have been happy to continue care with her). At the end of the visit, her supervising Dr. came into consult - again, happy with that exchange. It was explained that they did not have the necessary ultrasound equipment to examine me, and would have to refer me out. I was shocked by this, my former doctor was always able to perform the necessary ultrasounds (& biopsies, when necessary) in his office the same day as my appointments. They do, however, have several ultrasound machines available for pregnant patients, just not for those of us over 50. I did attempt to follow-up with the Office Administrator re: the lack of equipment for their senior patients. Ms. Rodriquez did call me back and informed me that the doctors prefer to refer their testing out to a different facility (except this was the complete opposite of what I was told on my initial visit). It took two weeks to get an appointment for the ultrasound. It took an additional week to get the results. It took an additional three weeks to get an appointment to talk to the doctor about the procedure I would need that we discussed on my first visit. The straw that made me leave, was a call 2 days before my appointment telling me that the original Resident/Supervising Doctor I had seen, would not be in the office, and I would be seen by two completely different doctors that I had never heard of. There is no continuity of care at this practice. They emphasis care for younger patients, but not older patients. It takes forever to get anything done.

My doctor moved out of this area. I called and made an appointment. They were on time. Frank was…read morecaring and professional. All the MA'S had a smile were very efficient, same with front desk. Thank you

I called to make an appointment and I was able to get an appointment promptly the scheduler was…read morevery kind. We had medical assistant Yecenia who was compassionate and friendly. Dr. Cheryl Reeder was compassionate, patient she showed empathy to my son's symptoms. We did have to wait a bit for our X-Ray but I understand the high demand. I'm just grateful that an X-Ray was considered for his symptoms. The X-Ray tech Frances was able to do the exam promptly as soon as we got to her room. I'm so glad I chose to come to this urgent care. Thank you Doctor and staff!

I am very happy and grateful to Dr Kang, the nurses, CNAs, physical therapists for how well they…read moretreated me and what great work they did. I did have an unpleasant experience with one of the discharge coordinators. All I have to say, she did make a great stay, a little unpleasant. THANK YOU TO THE NURSES, CNAs, Dr. Kang, physical therapists, custodial people!!! Thank you wing 200 from "The Bat Cave"! IYKYK!! ‍

I'm shocked to see all the negative reviews as my loved one had a great experience with their care…read morehere. The RN's and CNA's were constantly checking on them and making sure they were comfortable. If they needed anything the staff came right away and were extremely helpful and KIND. What a nice group of people! They were so friendly and helpful to me as well. The physical therapists established a comfortable routine where my loved one with a broken femur/hip was able to get strong enough to leave after 2 wks. instead of the estimated 45 days. They also set up a plan with Marian to get the needed services at home. They contacted my loved one's doctors when there were questions regarding meds and made sure they were getting what they need. The meals were good as well. My only complaint is the facility is in great need of remodeling. My relative had to share a room with one bathroom. His roommate had bowel issues so their was a lot of odor at times. The roommate also complained if my relative watched TV. The individual area doesn't accommodate much more than a bed and TV and a counter and it's crammed. It's hard to visit. Other than that we were both happy with they time there. A lot of the complaints on reviews are regarding COVID protocols and it's unreasonable to expect that visitors could come in during a health pandemic.