First time I ever walked out on doctor. When seeing the nurse doing vitals noticed she was acting…read morevexed and said nothing. But when talking with Susan Gourschboth she seemed so annoyed with me it felt like she busted me rummaging in her trash can with 5 other of my bandit raccoon friends so for the better of my judgement to avoid yelling I had to walk out....Jesse Soriano

By far my most favorite primary care Dr ever!!! The office staff is so kind and helpful while the…read moreback office is so efficient and goes above and beyond to ensure a good experience in all the different medical areas and services his office provides. Shout out to Paige whom handles all prescription needs in a timely manner as well as other office functions. I live 80 minutes from his office now but still continue to make the drive because we have over a decade of Dr/patient history and I 100% trust his ability to diagnose and treat any health issues that arise. He is thorough in his assessment of your health and takes the time to explain which is hard to find in a doctor these days so if you're looking for a new primary care doctor and you live in the Harford County area to go and see Dr. Bala you won't be sorry.

Wait times are terrible. Given wrong information and treated with egregious disrespect by dr bala…read moreas well as the office managers. I was questioning the dosage of a GLP tirzepatide. My pharmacist and another doctor told me the mgs were not correct. Rather than a professional response I was yelled at on a voicemail by dr bala who was irritated that I even questioned him. That was followed up with the two office managers ganging up on me when I went in to blast me in the office. Obnoxious, unprofessional and disgraceful

I'm giving them no stars because the lady in the front was rude and didn't even give us a chance to…read morespeak. I just feel like they can at least have a smile and just be more considerate of the pain people are already going through. Just to not even give us a chance to find the solution is terrible

Came in for a DOT physical.. waited for 2 hours and 10 minutes before the doctor came to see me…read more. only reason for 2 stars is the staff is super friendly and helpful

Pretty fantastic place!…read more Easy to locate! Huge free parking lot. Nice, large, welcoming lobby area. Great front desk staff. Very helpful. Professional Physical Therapist (Patrick Wallace). He's very skillful, and a great teacher. He taught me a few great workouts to assist w my temporary knee pain. He has a great mild sense of humor too. I highly recommend.

A great place for excellent treatment and care when you need to be seen for orthopedic care without…read morehaving to make an appointment. Easily accessible and tons of parking. They are located on the lower level as soon as you walk in. It's clean and has lots of seating. No appointment is necessary although you can make an appointment if that's more convenient. They not only treat injuries, but also have physical therapy by appointment. The hours are beyond convenient (open M-F until 7:30pm and even Saturday hours). Every staff member was very helpful and they take care of your needs. Everyone is friendly. Their level of care is terrific and they are efficient. I was in and out in less than an hour. This is a one stop shop! They have X-rays available right there in the office which makes treatment so much easier. They also have many contraptions that one may need for orthopedic care without having to go some other place. The most incredible thing is that you can just walk-in without an apt! There's a kiosk at the front of the waiting area where you register and scan your license and insurance information. They then call you to the desk to complete the process and where you pay your copay. Within minutes - depending upon the amount of people in the waiting room - you are called back. This is like a walk-in clinic but without all the sickness/germs and waiting! I am sure it would be more of a wait if there were more people there with me. However, all components of the process run smoothly and efficiently. I cannot recommend this place enough! I am going to share with as many people as I can. Their prices are even better than those quick care places. It's wonderful having a place that is walk-in for those who unfortunately get injured outside of the normal time window of care at a doctor's office. It's nice that they specialize in orthopedic excellence!!

The wait time even with an appointment "reservation " is always ridiculous. At least 1.5 hours…read moreevery time. Today it was 2hours. The people are kind and wonderful, but the reservation system is flawed to have as many "reservations " per hour and walkins. Call them reservations or appointments; they are the same thing. There has been a change in how they handle their reservation system. They used to be my go to urgent care, but not after today. No improvement for longggg waits. Look at your reviews from 4+ years ago and then look at current reviews. Something needs to change.

I would like to thank the entire MedStar Urgent Care staff for the wonderful care they provided me…read morethroughout my visit with them! I am an RN BSN and I can tell you all that I am sincerely grateful for the staffs explicit attention and care offered me throughout my visit!! I would like to thank everyone there who assisted me and cared for me throughout my visit! Front desk ladies-Donna, Gabi, and Eboni, Medical Assistant-Shawna, Radiologic Technologist-Shelly*(awesome) and my Medical Provider Katie Topper*, NP, she was just awesome! She gave me a thorough examination and addressed my needs and took her time adressing all of my needs! I am sincerely grateful for your your kind and explicit attention! Thank you so very much, Julie Lazaro P.S. I want to thank anyone that cared for me that I may have not mentioned.

Please do your research before even considering this office…read more Very very creepy bunch. Not a professional environment. And it's clear it is a Top down situation. A doctor that has been nominated "Best Doctor", for a few years. The only thing I can say is that "nomination " must be a paid service. Please look at other options. LifeBridge certainly has other viable options to pursue. Please.

I just had my last appointment with her today... this was my third time visiting her. Dr. Saikali…read moreis an ice queen. Probably hands down the "coldest" doctor I have ever been to. The first visit she was ok, she seemed interested in what was going on with my health. I am on a medication which causes my body to tremble and I am a hair stylist and had to call out of work due to the fact my hands were shaking so bad. My work requires doctor notes for absences and I called to see if she could provide one since she just saw me two days prior and she was well aware of the side effects of my medication. She denied my doctors note and made me come in for another visit so she could collect her $$$ and when she walked into the room she said so what's going on? No hello, I'm so sorry your shaking no compassion, no empathy..... it was just horrid.... Most recently I had a pancreatitis attack and was hospitalized and was told to visit my primary care physician. Which unfortunately was still Dr. Sakaili. Once again she was rude, quick, non empathetic and treated me as if I was a dollar sign. She denied me the medication the hospital recommended and was exceedingly rude about it. On my way out the door I canceled all future appointments and called my insurance company and found a new primary care physician.... I highly advise anyone seeking a doctor who actually cares and takes pride in their work to find someone else aside from this woman. I am a hundred percent against how she handles her business and I highly suggest you do your research before booking an appointment.

they r spectacular wonderful beautiful high class sexy & amazing…read more lovely non invasive employment physical

Absolutely unacceptable experience. Not only were the wait times ridiculous -- we sat for hours in…read morea room -- but they also completely forgot my sister in the back room while she was actively wheezing and in need of a breathing treatment. They left her alone struggling to breathe for nearly two hours until we finally had someone come in and tell us "we should have reminded them she needed the treatment, they could've gotten it started earlier". How does a medical facility forget a patient who clearly needs urgent care? On top of that, they're now refusing to properly bill my visit as an auto accident claim, insisting they "can't" bill auto insurance and that it must go through my health insurance first -- which simply isn't true. They're either unwilling to do the work or don't understand basic billing protocol. If you need actual urgent care -- or expect even the bare minimum level of competence -- go literally anywhere else. Patient First has proven they're neither organized nor trustworthy when it comes to patient care or billing.