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    Harmony Arnold

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    11 months ago

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    The Closet Edit

    The Closet Edit

    4.8
    (39 reviews)
    $$$

    (Update: Back for round 3!)…read more I'm back to leave another 5-star review because Tannya is truly that good! I have worked with her three times now--twice for professional wear, and most recently for the biggest occasion yet: finding my wedding dress. Tannya is an absolute pleasure to work with. She is incredibly organized and attentive to your style goals, but she also knows how to gently push you out of your comfort zone and surprise you in the best way possible. Throughout the entire process, she makes sure you feel confident, beautiful, and fully supported. She is honest, sweet, and simply the best! We went shopping at secondhand stores to hunt for my wedding look, and her eye for hidden gems is unmatched. To tie everything together, she helped me source all the perfect accessories--from jewelry and shoes down to the right undergarments--and even recommended a fabulous tailor to ensure a flawless fit. It is so cool to look back and see how she has helped me elevate my style over the years, leading right up to an extremely special day in my life. I couldn't have done it without her!

    I rarely write reviews like this, but after nearly six months trying to get a service delivered, I…read morefeel it's important to share my experience. I previously worked with Tannya's company and had a terrific engagement, which is why I returned several years later. Unfortunately, this time was the complete opposite and, honestly, pretty shocking given my past experience. What followed was a series of breakdowns. I booked the service in September 2025 and, since then, have been unable to complete even the first of two sessions. Over that time: I was passed between three different stylists due to turnover and scheduling changes; appointments were repeatedly rescheduled or mishandled - my most recent appointment was booked incorrectly (wrong service length); a stylist simply did not show up; and basic preparation was lacking, for example, the stylist did not have my address and did not reach out until 30 minutes before the appointment, making it impossible to proceed. Despite significant time spent coordinating across their team and planning my schedule around appointments that never materialized, no service was ever delivered. When I reached out directly to Tannya to request a refund, there was no meaningful attempt to repair the relationship or take accountability, only a partial refund offer justified by "internal coordination and planning." This was a service I hired to make my life easier. It did the opposite. Mistakes happen, but repeated failures, lack of ownership, and charging for a service never delivered is not acceptable. I cannot recommend working with this company based on my experience.

    Harmony Arnold - businessconsulting - Updated July 2026

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