This by far is the best facility in Charleston SC and the surrounding areas from Miss Jane at the…read morefront in hospitality to Miss Lisa, the activities director this place is a 10 out of 10! I really enjoy interacting with the staff at this facility and I highly recommend it for your assisted-living And memory care needs. Kudos to the management team for a job well done!

I took my husband Paul to Terra Bella in Summerville, SC for a two week respite from August…read more26-September 9, 2024 in which we paid $2,450 ($175 per day) in advance. I spoke to the nurse Wendy, and she assured us that she would distribute his medication. I spoke to my husband on August 28th, (the 3rd day), and he informed me that they missed 3 doses of his medication. I went to the facility on August 28th to give him his medication because I was concerned he would have a seizure! I spoke with Ricky Flynn, (Area Sales Director) concerning this issue and he assured me that it will be taken care of by the next morning, August 29th. In addition to Not giving my husband his medication, my husband stated they did NOT give him a shower as requested by me. He DID NOT receive a shower until August 29th (after his 4th day there), and I had to call and request that they give him a shower to get that done! When I visited my husband on August 30th, (the 5th day), my husband was soiled from food all over his clothing, AND he was sitting there with a soiled brief (Bowel Movement), so I cleaned my husband, packed his clothes and took him back home!! Prior to leaving, I left a text message to Ricky Flynn concerning these issues and told him I was taking my husband home because I was concerned for his safety and Terra Bella's lack of care towards him. I also informed him that I expect a refund of $1,575 for the days that was left on the contract due to Terra Bella's NEGLIGENCE pertaining to my husband. Terra Bella breached their contract by not providing the care that they agreed to but NOT executed! I spoke to Melissa Dozier, (Business Office Manager) on September 16, and she informed me that we would NOT get a refund because I broke the contract. However, Terra Bella breached the contract and NEGLECTED to provide the service they were compensated to do. Had they provided the adequate service, I would not have removed my husband. I am writing this review pertaining to my displeasure of the lack of services that was NOT provided to my husband while he was in Terra Bella's care. I paid for the days that he was there, even though he was NEGLECTED!! However, due to Their lack of service, they left me No alternative but to remove him from their facility!! Due to Terra Bella's lack of professionalism, they left me no alternative but to remove my husband for safety reasons. I am being forced to take legal actions to be compensated for the days my husband was not there due to Terra Bella's Negligence!! My husband was NEGLECTED and that was NOT okay with me. Terra BelIa breached the contract by NOT providing the service they agreed to! I DO NOT RECOMMEND ANYONE to take their loved ones to this place!! Shame on you Terra Bella!!!!

The Retreat at Summerville on Travelers Boulevard in Summerville is a great place to go for all…read morethings assisted living and skilled care. The staff here is very involved and works hard to provide the best care. I have been impressed every time I have been here.

From the owner: The Retreat at Summerville provides premier senior living options with superior personalized care…read moreand a compassionate staff. Our facility offers luxury-style accommodations with a comfortable, small-town feel.

About two years ago my wife and I moved my mother in law to Magnolias from a facility in the…read moreNortheast. We were impressed with the staff and the facility before moving Mom and knew it was the place for her. Sadly, Mom passed away last week. However, in the two years at Magnolias, she was truly relaxed and enjoyed the residents and staff as well as her surroundings. As we all learn to realize, this is one of the biggest transitions in our parents' lives. The level of communication as well as the professionalism of the staff made our decision to place Mom there a true comfort for us and to the entire family. Visiting the facility was always an uplifting event and we were welcomed like we had known everyone for much longer. Cindy, Ashley and the entire staff have created a level of care that anyone presented with making a decision for their loved ones, should not hesitate to consider this facility. We all cherish the memories of our parents and Mom's time at Magnolias is one we will never forget.

I appreciate Humble Beginnings Home Care dedication and commitment to providing excellent care to…read moremy loved one.

From the owner: Our Mission at Humble Beginnings Home Care believes that each person we care for will be treated…read morewith the highest level of Compassion, Dignity, and Respect. We know the importance of teamwork, which will enable us to provide quality service on a personal level for our patients. Our Mission is to provide innovative home care with the intent and consideration of each individual needs to maintain the best quality of life possible in the comfort of their home.

This company (Cypress Place) has a headquarters office in Chicago, IL - Enlivant…read more Last year they tried to say that my friend needed memory care, which they don't offer. The doctor said no, so the kept her. This year, they send a letter saying her rates will be raised OVER 3.000.00 a month! They say it's not about level of care, just cost of living. Cost of living is about 10%, a couple hundred dollars. NOT 3,000.00 a month. Where does a senior on a limited income get an extra 36,00.00 a year! Seems to me they are trying to get rid of her, knowing she cannot pay this. HELP!!!

The headquarters office for Cypress Place Assisted Living - Enlivant - is in Chicago, IL …read more Last year Cypress Place told my friend that they could no longer care for her because she needed memory care, which they did not offer there. The doctor took up for her and said she did not need memory care, so they kept her. My friend was taken in at an all inclusive rate, which means her rate would not go up if her level of care did go up. The nurse and manager reassured me so which the last month or so. My friend got a letter dated Sept. 1 , stating they were raising her rate over 3,000.00 for a cost of living increase. Cost of living is about 10%, a couple hundred dollars a month, not over 3,000.00. The local manager says this is at the corporate level. Yet the increase letter bares her name. HELP!!!!

I visited this retirement community to meet up with my chorus friend to practice our holiday show…read moresongs. Walking up to the facility, the receptionist was polite and the facility was clean and organized. The facility is brand new and state of the art. They are providing high quality care for all the retired elderly members. Easy to find and plenty of parking. I will return when my chorus performs for the residents!

**Subject: URGENT: Immediate Action Required Regarding Resident Care and Safety**…read more Dear Ms. Susan, Teresa, and Jackie, We are writing to you with extreme concern regarding the ongoing situation at The Claiborne. As of 8:49 a.m. this morning, May 31, we were informed that no staff reported to breakfast. Most critically, memory care residents--who require priority attention--are not being fed. This is an emergency situation. We are requesting immediate transparency and an all-hands-on-deck response from management at every level to ensure essential meals are provided to the residents immediately. Given these critical lapses in basic care, we strongly urge you to suspend the intake of any new residents. Your primary focus must shift entirely to meeting the fundamental needs--specifically the nutritional requirements and safety--of your current residents. Our parents have been in your facility for 12 days, and they are currently hungry, exhausted, and distressed. We expect an immediate update on how this is being resolved and what steps are being taken to guarantee this does not happen again. Respectfully, Noah and Devin Denton The Paul and Emily Starry Family

This is a wonderful facility. My mom with dementia has been there for 4 months and I already see…read moreamazing improvement. Everyone that works there are so helpful and loving with my mom. The facility is clean and pleasant and my mom loves going everyday. My mom's bus driver Celina is so loving with everyone on her bus and my mom looks forward to getting picked up. Finding Aging Gracefully has saved my life and gave me some much needed help when I thought I was helpless. Thank you everyone at Aging Gracefully!! Can't forget Tshawn ,Elizabeth and the whole staff I wish I can name everyone but believe me from the owner to the staff, they are a Godsend!!!

The management is rude af. I would not recommend this place at all. My brother, a dementia patient…read morewas not happy there.

Comfort keepers of Summerville team is amazing. We have been using their services for the last 2…read moreyears. Every staff member goes beyond the call of duty to be supportive my mom and to me who manages her care. I would highly recommend Comfort Keepers. Most recently I'd like to shout out Extra special service for Sharde, Tiffany and Amber. Sharde and Tiffany are my mom's favorite care givers. They are caring, helpful, kind, supportive. They take care of mom the way I would And Amber who schedules the services is amazing. She always is very responsive and calls, writes with any updates on mom's caregivers. Best service ever! thank you, Comfort Keepers of Summerville.

From the owner: Comfort Keepers Home Care offers expert senior care in Summerville, Ladson, Goose Creek, Hanahan,…read moreand the surrounding South Carolina areas. Our in home care providers come to our clients' homes to provide care and support with daily activities. Our home care services enable the elderly and disabled to live their lives as freely and cheerfully as possible. With our experienced caregivers in their homes, you can be confident that your loved ones are receiving the finest possible senior care. Please contact us as soon as possible to learn more about how Comfort Keepers can assist your elderly loved one. Our in home care team is happy to help you schedule a free, no-obligation appointment with one of our care coordinators as soon as possible.