My experience at Harmony Oaks was overwhelmingly positive, and I feel compelled to share it because it played a major role in my recovery journey. From the moment I arrived, I felt supported by both the staff and the other clients. The environment was structured, organized, and focused on helping people build healthier lives. Any concerns that came up were addressed professionally, and I always felt safe and respected throughout my stay. The staff consistently demonstrated compassion, professionalism, and genuine care for the well-being of every client. Therapists were attentive and invested in helping us work through challenges, and the housing staff did an excellent job creating a welcoming and supportive atmosphere. It was clear that everyone was working toward the same goal: helping clients succeed in recovery. I also appreciated the sense of community that was encouraged. Clients were given opportunities to contribute and take responsibility, which helped build confidence and accountability. Rather than feeling exploited, I felt empowered to be part of a supportive environment where everyone worked together. Privacy and confidentiality were taken seriously, and I always felt that my personal information was handled appropriately. The staff maintained professional boundaries while still being approachable and caring. The housing was comfortable, clean, and well-managed. Whenever maintenance or operational issues arose, they were handled promptly. The staff worked hard to ensure residents had what they needed to focus on recovery. Most importantly, Harmony Oaks provided stability during a difficult time in my life. The encouragement, therapy, and support I received helped me make meaningful progress toward my goals. Recovery isn't easy, but having a dedicated team behind me made all the difference. I am grateful for my time at Harmony Oaks and would recommend it to anyone seeking a supportive and recovery-focused environment. I also the house manager made us feel more comfortable and feel more like a human! Thank you to all of the staff!!! read more

My experience at Harmony Oaks has been deeply disturbing, and I feel the need to share the truth because the public image this facility tries to project is completely inaccurate. During my 64 days in treatment, I was moved an average of every 12 days. That kind of instability makes it impossible to focus on recovery or feel safe. I reported multiple times that my roommate was misusing substances, but nothing was done until she ended up on a ventilator. Controlled substances also went missing from the safe, with no explanation given. The response was "maybe they were sent to be destroyed," but that is not protocol, and it left me with no trust in how medications are handled. Clients are regularly used as free labor instead of the facility properly managing operations. I personally put about 400 miles on my truck, made dump runs, and even fixed plumbing that saved the facility hundreds of dollars--all while being charged rent and while insurance was being billed. Instead of addressing unsafe or unsanitary conditions, clients are pushed to do the work. That is exploitation, not treatment. Staff frequently violate HIPAA laws by openly sharing information about other clients that I should never have been privy to. If they're speaking so freely about others, there's no reason to believe my own private information isn't being shared as well. The integrity of this establishment has completely diminished. They are also short staffed because therapists are quitting under the weight of unmanageable caseloads. When I signed up, substance abuse and mental health clients were separated--but now, due to the lack of staff, all cases are blended together. This has only worsened everyone's mental health. The housing director in particular is unprofessional. She sent me and other female clients multiple pictures of her engagement photos, talked about her 4.5k engagement ring, and openly made housing a social environment centered around her personal life instead of the clients' recovery. With her and her husband both working for the company, it raises real questions about where the rent and insurance money is going, especially when clients are living in deplorable housing conditions. There are also ongoing issues of clients engaging in sexual relationships within housing--something that has been ignored instead of addressed, creating unsafe and unhealthy dynamics. I was threatened multiple times by other clients and instead of being protected, I was threatened with being moved when I had done nothing wrong. Seeing staff post on Facebook about how they "won't be a punching bag" while clients are literally treated as punching bags--pushed around, unheard, exploited, and disrespected--only adds insult to injury. The reality behind the scenes is nothing like the image they try to promote. Harmony Oaks needs to be held accountable for their practices. Clients come here at their most vulnerable, paying rent and insurance with the hope of getting help. Instead, they are met with instability, unsafe conditions, privacy violations, and a lack of true therapeutic support. This place does far more harm than good. read more

Love this place! They really turned my life around. Huge shoutout to Steph the Tech and Hayley my therapist for all the support! The quality of care is top tiT. I know if I ever need support I can come here for the type of care needed. Thanks y'all. read more

BEAT REHAB i've ever been to, favorite person there is definitely Hanna R!!! Php is fun they have outings and take u to meetings to help u create a network! read more

How's possible that people are looking for help to be free from drugs and this facility in Chattanooga, TN, allows drugs to be brought inside? My daughter was there for only 8 days and was found dead by her roomate last friday. This facility didn't call us or even my daughter's husband to inform us about this tragedy. It was the medical examiner that found my cellphone number to call me and gave me the bad news. I urge you to look for another rehab center that has more integrity and honesty and that aren't hiding things. They're hiding information and the person who brought drugs inside this place was transferred to another location. I'm wondering if this place informed the detectives about how the drugs got inside and make sure the detectives interview such of individual who caused my only 32 years old daughter's death? Do not bring your loved ones to this facility, is you want them to stay alive! read more