Everyone there is friendly, professional and truly care. I been going there for over 5 yrs after…read moretrying a few other places in town .....

Prescott doesn't have the best veterinary care, but this clinic is probably the worst. 300 for a…read morevet visit and blood work. Not only that, my cat has a flea infestation I figured out a couple days later, and I was told she didn't. She was dehydrated, with the practice confirming her bladder was completely empty. No fluids given. Despite my request. I was also told I'd be contacted by phone, over the weekend, with lab results because the turn around time is 1-2 days. My pet is super sick and I'm concerned. No call. I called today 6 days later, to get them. I could've done better for my pet, I feel responsible for taking her to the wrong place.

I could not be more pleased with this veterinary office. Friendliest staff ever! We have had to…read moreeuthanize two dogs in the last two years (one was very old, and the most recent developed cancer suddenly) and the staff/doctors here are so gentle and supportive. The kind condolence cards with handwritten messages sent afterwards are very appreciated. We also have 3 other dogs, as well as an old Tabby cat, who have all visited for different reasons, and it is always a pleasant experience. We live remotely, so our year and half old Aussie is not very well socialized outside our home. We have taken him into this office for "friendly visits" to help prepare him for his recent neuter. The staff take him from us and walk him around to visit in back, see other dogs and people and get treats. It has done wonders for him, such a great service they offer for free! Thank you PV Pet Clinic for being amazing.

I've been going to PVPC for years with multiple pets (cats & dogs) and they probably have the best…read morevets and staff in Prescott Valley...BUT over the past year or so at some point the office got an air freshener or something and the entire building wreaks of perfume. And my dog is allergic to it. I can't stand breathing it, smelling it, or having to wash it off of me when I get home. This perfume sticks to you and your pets. The last time I was there I had my cat and I had to give her a wiping down with peroxide four times to get the perfume out of her fur. The last two times I was there with my dog she started sneezing/coughing/sniffling and getting really itchy on the ride home and it continued at home until I could give her a bath with peroxide. And then another bath, and another. It usually take 3 or 4 baths before the perfume is pretty much gone. I have to take a shower and wash my hair with peroxide to get the perfume off of myself and out of my hair. I have to change clothes as soon as I get home because the perfume transfers to everything like furniture and pets if I hold them or they are on my lap. It's horrible and it's a huge ordeal to go through each time so I will stop going there and find another vet that doesn't have perfume. Many of the businesses in the area have perfumes now for some reason so I don't know if I'll be able to find a vet that is perfume free. I've already tried one other vet and they also had bad perfume. None of these places admit to having a perfume and all deny its existence. I can only theorize that people are "nose blind" to them and are desensitized to the perfumes. I live in a fragrance free home, so I can smell all the perfumes out there because I'm not nose blind to them. And these perfumes are toxic and unsafe. I get migraines and have asthma and the perfumes make things worse for me. As for the vet care, it's OK. But standards are so low in AZ that PVPC is actually the best in town and that's not saying much. But that was why I took my pets there for so many years.

Doctors and Staff did a wonderful job today with dental surgery for our 12 year old dog…read more My wife and I were worried having a diabetic older dog going under anesthesia ,having teeth extractions and other services. Thank you Dr. Sherlock and Staff for the excellent procedures you accomplish today.

We are so grateful to Dr. Darling and the entire team for helping us finally get answers for our…read moredog's nose condition. After seeing other vets and being told it was just allergies, Dr. Darling immediately recognized from her years of experience that it was actually an autoimmune issue just by examining our dog's nose. That level of knowledge and expertise gave us answers we had been searching for for so long. Because of her accurate diagnosis, we now understand what's going on and know how to properly manage and treat it. The entire clinic has been incredibly kind, helpful, and compassionate throughout the whole process. They truly care about their patients and take the time to explain everything and make you feel supported. We're beyond thankful to have found such a knowledgeable and caring veterinary team. Highly recommend!

All of the staff is very nice. The Dr's are thorough and great with my dog. My dogs had hurt her…read moreback and the Dr was very gentle with her. Prescribed steroids and gabapentin. My dog was better in a few days. Good pricing too.

Extremely upset with PAH when an unqualified vet assistant tried to go through the dental procedure…read moredischarge with me. I didn't understand why blood work was done when a complete work up was done 4 months ago. I had questions about the results. I've given my dog bone marrow treats and was wondering if it was still okay to give him one once in a while or if they might cause tooth damage. I asked about the anal glands and was told they were okay. Not sure what that meant, I was looking for a right/left empty/full answer. In the past I've been shown the dental x-rays along with before and after pictures of my dog's mouth. None of these were unavailable. Blood was left on my dog's arm that should have been cleaned off. Being a retired RVT and the amount of money I've spent on veterinary care I expected much better treatment from PAH and answers to my questions. It might be time to find a new Veterinary Practice.

I cannot say enough wonderful things about Yavapai Emergency Animal Hospital. They quite literally…read moresaved my dog's life, and they did it with a level of professionalism, compassion, and expertise that exceeded every expectation. From the moment we walked in, the entire team made us feel supported and reassured during one of the scariest moments of our lives. Their communication was exceptional--they updated me two to three times a day with clear explanations, progress reports, and genuine care in their voices. I always felt informed, included, and comforted knowing my dog was in the very best hands. The quality of their medical care is outstanding, but what truly sets them apart is the way they treat both pets and their people. They brought so much comfort through their empathy and calm, confident approach. I never once doubted that my dog was receiving top-tier care. At our follow-up appointment, my regular veterinarian was blown away by the documentation Yavapai Emergency Animal Hospital provided--she said they were the most comprehensive notes she had ever seen. That level of attention to detail speaks volumes about the hospital's commitment to excellence. I am forever grateful to the incredible team at Yavapai Emergency Animal Hospital. They gave my dog a second chance, and I will always remember the kindness and expertise they showed throughout the entire ordeal. If your pet ever needs emergency care, this is exactly where you want to be.

My husband and I would like to Thank the staff at the Yavapai Emergency Animal Hospital for the…read morecare they provided for our beloved dog, Harley. First, we appreciated the 24/7 service availability. In addition, we found that they have a compassionate, End of Life, service that allowed our little dog's last minutes to be peaceful and pain-free. Thank you for your patience, compassion and professionalism at such a heartbreaking time.

This clinic was recommended to me so I called and left a message. I needed a vet who would make a…read morehome visit and I received a very prompt phone call back telling me they didn't do home visits but recommended a vet who did. I really appreciated their response when they didn't really have to!

We took our cat Hidey to Granite Mountain Veterinary Hospital to repair injury caused by another…read moreveterinary clinic. The other place carelessly handled Hidey and allowed her to launch out of the carrier into a glass door causing a broken tooth. After going to the pet emergency room that evening for immediate care we took her to Granite Mountain. They were fantastic and were very accommodating. Our cat needed emergency dental care which Dr. Bason was able to squeeze her into her busy schedule. Since Hidey was originally seen for a urinary tract infection, Dr. Bason also was able to treat that issue. The technicians went out of their way to help and make sure treatment was successful. Since that traumatic time, we have since taken our other 4 cats for treatment. The entire staff provides excellent and thoughtful service. I highly recommend this veterinary practice and will continue to take our cats here.

I've been a client here with my 3 dogs for several years. The last year or I have been unable to…read moreget them in for any sick or urgent visits because they are "too busy" and can't work anyone in nor do they schedule to allow for this need. Today I once again called for a sick dog and was told they could work me in for an extra $60 charge in addition to the standard visit cost of $115. When I asked why they didn't do more to care for their existing clients with urgent needs and were charging more for those, I was told it's Dr Ford's policy and she didn't know what I wanted her to do about it. She then said "do you want the appointment or not". I informed her I will be moving my pets to a clinic that cares more about their clients, allows for same day visits and doesn't charge an extra fee for that service.

My personal experience with Dr. Leon Ford at High Country Vet Clinic has been deeply upsetting. On…read moremultiple occasions I felt unsafe and pressured in situations that made me lose all trust in him as both a veterinarian and a person. I no longer feel comfortable around him or confident in his ability to provide compassionate care. I encourage anyone considering services here to do thorough research, ask questions, and make sure you feel safe and comfortable with the person you entrust your animals to.

Grooming was not satisfactory. Called and they lied and said she was matted when I brought her in…read more I brush her regularly so was not matted. I could pull more hair off her when she got home. Refused to talk to me and make it right. My dog is a German Shepherd but has never been matted. Would not recommend this place any longer. I took her there a year ago and the girl did a great job. Never again after their attitude. I see ow they don't have a great BBB rating either. DONE!!!

I think the care at this hospital isn't what it could be and what we've found elsewhere. Understand…read moreit's a very busy hospital and sometimes you have to wait and wait... and wait. That said, the staff does the best they can. They're just busy. I hate to be too hard on them because they took pretty good care of my two cats and dog who all lived healthy, long lives. No place is going to meet every expectation.

(I'm pasting this from my Google review, as I think it's important to get this information out…read morewherever I can. I wrote this on Friday January 30th 2026.) It's Friday, January 30th as I write this - 9 days after Dr. Ferens and her assistant (whose name, I believe, was Anne) came into my mom's and my home to euthanize our dog, Buddha. At around 12:30 pm on Wednesday, January 21st, we heard a knock at the door and had no idea we were about to experience one of the most traumatic and compassionless 15 minutes (yes... only fifteen minutes from start to finish) of our lives. From the moment they arrived, everything was rushed. We had never met Dr. Ferens before. She quickly wrote down information, opened her briefcase with the medications, and asked my mother when she wanted to pay. My mother then paid. No questions, no checking in with us, no offer to spend time with Buddha. Just a transaction. There was no compassion, empathy, or humanity. Buddha ran to his bed where I was when he saw the stethoscope. He was scared and came to me. Dr. Ferens approached him from behind to muzzle him, and he growled. I explained that he growls but does not bite. She made no effort to warm up to him. No petting, no talking, nothing. What happened next was completely unethical. She asked me--not her assistant--to muzzle my own dog. I am not a vet. I was in shock and survival mode, incapable of consenting to something like this. I don't know if I will ever fully recover from that moment. It's been replaying in my head constantly since then. Around this time, Dr. Ferens snapped at her assistant, saying, "I told you to go over there." This happened right in front of us during one of the most vulnerable moments of our lives. The assistant, Anne, appeared to be walking on eggshells around the doctor the entire time. Anne, however, showed quiet compassion and cried when Buddha passed. The contrast between them was heartbreaking. After I muzzled Buddha, Dr. Ferens asked for a towel without explaining why, threw it over his head, and sedated him. She never explained how quickly it would happen. I asked if I could give him water, and she said, "yes, but the sedation will kick in soon," without explaining that "soon" meant less than a minute. I held the bowl as he desperately licked, trying to fight the sedation. His eyes closed, and he continued licking the floor before going unconscious. None of this was explained. At all. She administered the final injection shortly after, confirmed his heart had stopped, then they packed up, and left. Our experience with our other dog's euthanasia a year and a half earlier at Yavapai Emergency Animal Hospital was the complete opposite. You can even look through my reviews here and find it. That doctor (Dr. Page) gave us time, walked us through everything, and showed genuine care... in an EMERGENCY setting. He even waited until our other family members (including Buddha) arrived. Their compassion and care meant the world to us. You would think an at-home euthanasia would be peaceful. Even sacred. Well, we thought wrong. My mother and I are deeply traumatized. We were not given time or permission to say goodbye. Everything was rushed while we were vulnerable and confused. All we are left with now is regret. Regret for calling Visiting Vet Mobile Animal. Regret for how our final moments with our dog were handled. And regret that this experience has overshadowed our ability to grieve. I will be filing a complaint with the Arizona State Veterinary Medical Examining Board. It is also important to note that my partner was present via FaceTime for the duration of the appointment and witnessed the events as they occurred. This provides an additional, independent account of the experience. I am sad, angry, disgusted, and horrified. I don't see many negative reviews here. Maybe we caught Dr. Ferens on a bad day. Even so, there is no excuse for what happened. I truly hope no one else ever has to experience this. If this was simply a bad day for her, I hope she knows that her bad day will pass. But the day she caused us, because of the state she was in, is now permanently etched into our memories forever. Rest in paradise, Buddha. We love you.

I called Visiting Vet as I had to put my beloved pet down. They answered my call immediately and I…read morewas able to get an appointment with them the same day. Dr. Ferens and her assistant were professional, caring and very sympathetic to the sad circumstances my family and I were having to deal with. I also felt her fees were reasonable for an at-home euthanasia, with payment options available. Thank you Visiting Vet.

It was time to say goodbye to our 15 year old Pittie Sasha…read more They did an awesome job on being courteous and empathetic. Sasha we miss you so much!!

Cakes are moist and delicious! Great for special occasions in a variety of sizes. Decorations are…read morea bit overpriced.