The room was very nice, clean, and comfortable, and the breakfast was excellent. However, what…read moretruly made our stay memorable were the three outstanding young ladies working here: Mary, Gabrielle, and Yanna. During our trip, we met many wonderful people, but these three stood out above everyone else. Their friendliness, professionalism, and genuine warmth made us feel welcome from the moment we arrived. They consistently went above and beyond and always greeted us with a smile. Comfort Inn deserves tremendous credit for having such exceptional employees. Mary, Gabrielle, and Yanna transformed what would have been a very good four-star stay into a ten-star experience. They are a tremendous asset to your hotel, and we hope their hard work and dedication receive the recognition they deserve.

Guaranteed room rates not guaranteed. When I made my reservation my room was more $$ than the…read morerates shown when checking in. Inquired with clerk at check-in who had an excuse for rate differences. Hot tub was colder than pool. Showers are extremely slippery with no slip resistant mats. Break was your standard meh- dehydrated scrambled eggs, etc no dairy free or gluten free options

​We enjoyed everything! We really loved our room (#150). It was spacious, clean & updated, we were…read moreso happy!!!!! Also, really enjoyed the outdoor pool during the hot days and walking my little 6 lb poodle in your well kept dog area several times a day (real grass! Cement walking path, too). It is lovely!! The grounds are well kept! The grass was getting watered by your inground sprinkler system daily and everything was just kept up and so CLEAN! The Golden Spike will now be the only hotel we stay in during our yearly summer family vacations with our adult children & grandkids. I have already told many family & friends how great The Golden Spike is and that they should try it next time they are in the hills. I actually stayed that The Golden Spike when I was a kid, with my family, for the first several years it was opened, in the 1970s & spent most of my time in the outdoor pool. Not sure why it took me so long to decide to try it again after 45+ yrs, but we all loved it!! We have stayed at some good, and unfortunately, some bad (dirty, not updated) hotels & cabins in the hills over the years, but now we've found our forever hotel. Please continue to keep working hard in keeping up The GoldenSpike with new updates as needed and keeping it super clean. AND please don't ever get rid of your outdoor pool. We love & enjoyed it so much. They aren't many of them in the black hills. When it's time to update your outdoor pool we are hoping you will consider replacing it with one that's larger so there is more room for family fun & swimming laps, too. We'll continue to spread the word on what a great hotel this is!! We love Hill City & the majestic Black Hills of South Dakota!

Hotel was in the perfect location for all our day trips in the area. We had a room near ice maker…read moreso had random noise. We did have an issue with a clogged toilet in our room and I was surprised it was my responsibility to handle the situation with a hastily delivered plunger. Otherwise, the room was fine. Our room was left off the every other day maid service protocol but after day 3 of our stay I called for service. Staff are kind and caring and very helpful. I would suggest changing up breakfast, five mornings of the same items was beyond enough.

This was our first time staying in Hill City and We're glad we picked this location. Its around…read morethe corner from the 1880 Train station which takes you to Keystone. Parking was plentiful at the front of the hotel. As we entered the lobby Sara immediately greeted us with a smile. The lobby was very spacious and inviting as we entered with sofas to the left and tables and chairs to the right. Our room, #307, was clean, spacious and comfortable. It faced the front of the hotel so we were able to see the 1880 train come and go when we were in the room. The hotel offers an excellent breakfast for their guests! Coffee was available in the lobby all day and night. The staff at this hotel were amazing! Not once did I see a staff member hesitate when it came to helping us or another customer. Thru-out our week stay here Mario and Sara made us feel welcome whenever we passed their lobby desk. Thank you! We definitely would stay here again!

1980's motel with few upgrades. Worn furniture. Very limited breakfast, bad coffee, orange juice…read moredispenser put out some kind of weak light orange water.

We spent 4 days and had a great time. Would stay again. The owners are great. Bring a spare tennis…read moreball for Tripp. Was our base camp for several sites that we visited.

This place is so adorable accommodating! I called to see if there were any rooms available during…read more4th of July weekend and got the voicemail. I then looked online and it said there was no availability, so I kept looking for a hotel only to have Laura call me back!! She said a room was available so we took it as the location and price was right!! She was very friendly and made sure our stay was comfortable and satisfying. We would definitely stay there again and recommend it to anyone in the area.

We chose this Holiday Inn because of the central Black Hills location and because honestly we've…read morenever been let down by a Holiday Inn. I booked the suite here which was a steal for the price. I prefer to book bigger rooms when I can so my family has some space. This room (#200) definitely did not disappoint. We had two bedrooms, one loft and one downstairs, both with queen sized beds. Two pull out sofas. Three TVs, in the bedrooms and living area. The jacuzzi tub was an awesome extra I didn't even realize we were getting. The kitchenette was nice but there were no utensils or cups, so bring your own. There is an indoor pool here which looked nice but we didn't use it. The laundry room was very convenient, we did use that. Staff here was friendly. The breakfast is a doggy bag style breakfast due to Covid. They give you a bag with a fruit, water and either a granola bar or microwaveable Jimmy Dean breakfast sandwich. I know my room was probably very different than their standard rooms but it was immaculate and HUGE! Definitely splurge on the suite, it wasn't much more than their standard rooms.

This is a very good hotel if you are visiting the Mount Rushmore area. The rooms are very clean…read moreand the staff is very courteous and helpful. The hotel stay also includes a good complimentary breakfast. The hotel is a little outdated, but it's in a great location with great amenities.

Had a good stay here! Owner has done a nice job renovating the cabins. Easy walk to downtown Hill…read moreCity. Also, they have a friendly Tap Room in the back with Aunt Maggie hosting all us visitors.

Highly recommend place!!! We will be returning here. Amazing staff and quick response. The guy is…read moresuper personable and so understanding. Gorgeous area and beautiful rooms and stays. 15 min drive to Mt. Rushmore.

I checked in on Wednesday and I have had to call someone to the front desk every evening for 5 days…read morestraight to issue me a new card at 10pm every night. Each time they have a different reason or tell me I need to keep the key away from my phone. I kept the card in the pouch in my rear pocket and the second key in my chest pocket. They have given me excuses, accused me of demagnetizing the cards, said the cards are old, and said they would have maintenance look at the lock yesterday, and last night, same thing! The reply I got from the "link" is a lot of the same explaining how the system works.... This is customer service?!?

We came to the area to backpack and got snowed out. Super 8 had the best price in the area. The…read moreattendant, Dave is so friendly. He recommended several restaurants within walking distance. We are so happy there is a hot tub! Our snowed out weekend is not a total loss. Clean room, great pool area and super nice Dave!

Never expected this place to be this nice, very clean, comfortable and equipped well....and the…read morestaff was amazing. Watch for the eagle in the parking lot nest. The only reason I'm not giving it a 5 is 1. The pool and hot tub are quite old, but the worse thing is the tub was too hot and the pool to cold. 2. Bag Breakfast....yuck! Every other restaurant is open in town! Again, the staff was outstanding.

We had an issue over the weekend where my daughter pulled the hotel up on Expedia and we were in a…read morehurry so I didn't look at the dates and booked it. When we got there the girl at the front desk told me that it was for September 9. I asked if she had if she had a room to accommodate us. It was going to be double the price I had paid originally. I said forget it. When I contacted Expedia and explained what happened, they said they had to talk with the property owner to see if he was willing to reverse my charges, he came back and said sorry but he wasn't. We had to get out of the cabin as it was booked by someone else starting that night. Needless to say I will not use Expedia nor will I stay at a Quality Inn ever again. They just lost my business! Debbe

We absolutely loved our vacation at Pine Rest Cabins!…read more The owners, Steve & Jan, were amazing! They gave us some recommendations of things to do, from a local's perspective. Ex: They informed us of a free dress rehearsal of a Native American performance in the community. They were so helpful, any questions we had, they were right there! The cabin was beautiful, very comfortable, in a very beautiful setting. Their dog, Uver, was the sweetest dog ever, he came to hang out with us. Hill City is a lovely quaint town, close location to Custer State Park. I hope to come back again!

I give this cabin 5 stars, keeping in mind that this is a cabin in a rural area…read more The Pine Rest Cabins perfectly captures the spirit of the Black Hills of South Dakota. While visiting Crazy Horse and Mt. Rushmore, I wanted lodging that was different and unique, and this was perfect. I stayed in Cabin 1, so I can't vouch for the other cabins. Cabin 1 had a wonderful old, loved feel, yet was clean and tidy. It had a large main room with kitchenette, table, futon and VCR/DVD with satellite TV. The cozy bedroom had a comfortable bed with plenty of blankets. The bathroom was very small, yet fulfilled my needs. The property had wifi and an enclosed hot tub, although I did not use either. When I was there (Late May) it got cold at night, but the cabin stayed quite warm. The location is perfect, just south of Hill City, very close to both Crazy Horse and Mt. Rushmore, close to restaurants in Hill City. If you're visiting Crazy Horse or Mt. Rushmore, don't go to a sanitized cookie-cutter chain hotel. These cabins complete the experience of being in the Black Hills.

Riders beware before you book READ THIS!…read more We booked this spot based on the website stating "trail access" . I ended up calling due to questions around the permit needed to access trails. I was told to purchase one in town at the Conoco or somewhere else that sells them, ok fine no problem any other places that sell them?? Silence on the phone....crickets...ok ...then I asked about the trail access, hoping to get a site close to it because we have a side by side and I was told, and I quote "oh that trail is very small ", ok, how do we access the the other trails, "I am not sure you would have to call and find out ", really, you don't know the trail system but advertise trail access and have utv/atv pictures plastered on your website. Frustrating. When I said let me speak with my husband we may cancel if we can't access the trails, response was "ok"....huh?!? I mean, your not even going to ask me how you can help or get me a number or I mean just anything helpful? NOPE! She then went on about possible snow at the tree line and that we most likely couldn't ride, but to call and find out, nothing provided to help me find this out! How do you NOT know this, you have trail access? So again, why doesn't it say "seasonal" trail access or a disclaimer to verify trail access with maybe a link or something....anything!?? She then tells me, your UTV has to be licensed, street legal to ride the road to the other trails, but still doesn't know where they are but most likely closed. Small trail map on thier website but when I asked about this trail, wasn't sure if that was a trailhead or the small one she told me about, frustrating. Now, I fully understand, the person who was speaking to me, who was very nice and very pleasant, could be wrong or not understand trails, but for $65 dollars a night and a permit fee on a "hope" to ride, just no. I feel the website is misleading, staff not informed about trail system, SMH. Now, on the site they have a small trail map, is that the trail they are referring to the is small or is this a trail head, is there another trail, THEY HAD NO CLUE. I am aware that as a rider you have to do research, ultimately it's up to us to find trail maps, know the laws etc...but don't advertise trail access and you can't tell me where, how to access, how far is the trail, is it open.....basic questions, should have answers. We have been on a ton of trails, ORV parks, traveling through the US riding and each place provided so much more information, extremely helpful. We canceled at this Campsite due to lack of help or information. Booked today at 9:50am, called with questions then decided to cancel at 12:30pm same-day, still charged $25 dollars to cancel, I understand about covering cost and time, but honestly your staff is not well informed to help riders feel confident in booking/staying.

The workers were friendly. The facilities were well-maintained. The bathrooms are super clean and…read morehome-like. They are using best practices to avoid the spread of Corona virus. It is walking distance to: gas station, Dollar General, train museum/ride, post office, shops, and restaurants. It is about a 10 minute drive to Mt. Rushmore and Crazy Horse Monument. In any direction you go, you'll find signs to mark hiking trails. It is literally on the Mickelson Trail. It is also 15-60 minutes from other cities/towns that have attractions.