great motel. Clean! Comfortable! The entire staff was cordial, helpful, and have a good sense of…read morehumor! Perfectly located to all the monuments and many other interesting attractions! Highly Reccomend!!!

You truly can't beat the location of the Bavarian Inn Hotel in the Black Hills. It's close to…read moreeverything and all the main attractions. The property is beautiful and very well maintained, and the staff is wonderful. You can tell they genuinely enjoy their jobs, which makes the whole experience even more pleasant. Check-in was quick and easy. The rooms are a bit outdated in style, but they are very clean and comfortable. I do wish the bathroom had been a little larger and that it didn't have a shower curtain instead of a glass door. Housekeeping is not provided daily, but you can request fresh linens and amenities each day, and they will be delivered to your room. Overall, it's fairly priced, great for families, with plenty of parking and lots of nearby services. I would definitely recommend it for anyone visiting the area.

This was our first time staying at this Holiday Inn and we will be back. The people very friendly…read morejust loved La Vida she was so nice. That's why we go back to places is because of the people. The hotel was clean and the view were great. We sat on the balcony and watched the cars go by and we also seen a lot of deers. The back patio is very nice with a waterfall coming down and plenty of seating and tables. Power for Electric cars. Indoor pool and hot tub. This is a great location if you are going to Custer Park and spend the day with the buffaloes and donkeys or burrows. Close to Needles Highway and Iron Mountain Road. Both of these are a must but drive safe. Very close to downtown Custer we're you can shop-eat and just relax. I highly recommend this Holiday Inn and we will be back.

Rude and unacceptable behavior by front desk receptionist James. This is the first and last time my…read moreFamily and I will be coming to this location. I will be reporting James to the General Manager Joyce Bradshaw.

This was our first stop on a cross country road trip, and they set the bar HIGH. Don was very…read morefriendly and helpful when we checked in, letting us know when we arrived that restaurants around town close up pretty early in the off season. The room itself was clean, cozy, and the water pressure in the shower was WONDERFUL. Coffee is offered in the lobby starting at 7, which was perfect for fueling up for the next leg of our adventure. It's a quaint little spot, and we hope to be back in the future. Thank you, Don and Brenda!

Sparkling Clean cool 50's era motor lodge in prefect condition. It was a privilege to stay at the…read moreRocket!

We stayed here during our road trip and it turned out to be a convenient and comfortable stop…read moreoverall. One of the best parts is the location -- only about 30 minutes from Mount Rushmore, which made it easy to explore the area without a long drive. The hotel had a few nice touches we appreciated, especially the outdoor patio and the clean-looking pool and jacuzzi area. Breakfast was decent as well and worked perfectly before heading back on the road. The biggest downside is that some parts of the property feel dated. The carpet in the hallways and elevator areas is pretty worn out and could really use replacing because it affects the overall impression of the hotel. We also had an issue with the refrigerator in room 308 constantly making noise through the night, which wasn't ideal for sleeping. Still, the room itself was comfortable enough, and considering the location and price, it's a solid option for a short stay -- just with a few overdue updates needed.

Just on the outskirts of town, an easy short drive into downtown where there are many restaurants…read moreand shops. Relatively large hotel, with a good size pool although there seems to be a lot of kids all the time so not possible to swim. Room is a good size with either view of the road in front or trees in back. We had a room with 2 queens. Clean, comfy bed and good bedding and pillows. There is a fridge and microwave, although no real cups to use in it unless you bring your own. Bathroom is quite spacious with shower over tub. Hot water takes a while to flow but once it comes it's a good strong shower. Room also had a table and two regular chairs. Wi-Fi a bit weak. Relatively large hotel, breakfast room quite big but can get crowded around 8. Included breakfast with Eggs and bacon, oatmeal, yogurt, apples and bananas, basic and average as expected for this class of accommodation. Compare to other places this one has a lot more children maybe due to the area attractions.

As Erin W. stated in her recent review, this place offers incredible value. Amy at the front desk…read moreis friendly and helpful. Our room was clean, comfortable and charming - charming in a way that might remind you of staying overnight at Grandma's or Auntie's house in that spare bedroom. Coming into Custer the other day and looking for a place to stay the night, we happened upon this one and were mighty happy we did. We checked in and asked about places in the area to get some dinner. One place we'd driven by and then asked about had Amy's approval and so we walked down the 1-2 blocks to the pizza place to order before their 8:30pm closing time. $69/night for 1 queen-size bed, 3/4 bath and t.v. Plus, the next morning, you can buy a breakfast coupon at the front desk for $4.99 - it's good for the next-door restaurant (The Wrangler Cafe, or something similar) - the coupon will save you $4 on that one breakfast plate.

Rooms are clean and comfortable. Looks nothing like all the other chain motels you see in the Black…read moreHills. Nice couple owns the place. They're very friendly and accommodating. I definitely recommend Mile Hi!

As a longtime Best Western Gold member with more than a decade of loyalty and dozens of stays, my…read moreexperience at Best Western Buffalo Ridge Inn was extremely disappointing. I specifically reserved and confirmed a ground-floor ADA-accessible room with two beds because both my father and I are unable to carry luggage upstairs. On the day of arrival, after spending over an hour being bounced between the hotel and corporate customer service, I was informed that our reserved room had been given away. We were told our only option was an upstairs room requiring stairs, and that no refund would be provided. When we arrived, there were numerous unassigned rooms still available. The sole employee on duty insisted there were no remaining ground-floor rooms with two beds. However, another party in our group checked in after us and was immediately assigned exactly that type of room. Thankfully they switched rooms with us, though even that was met with resistance and attitude from the front desk. What bothered me most was not the mistake itself, but the complete lack of accountability, empathy, or apology. The only explanation offered was that the employee was "new." Accessibility accommodations are not optional conveniences--they are necessities for many travelers. After this experience, I no longer feel confident that Best Western Buffalo Ridge Inn takes the needs of guests with disabilities seriously. Unfortunately, after years of loyalty to the Best Western brand, I will be looking elsewhere for future stays.

My wife and I spent the night at the Buffalo Ridge Inn as we continued our trip west. The hotel is…read moreon the west end of Custer which is about a 30min drive from Mt Rushmore. The parking lot does fill up but we were able to find a spot close to our ground floor room. The room had a comfortable king size bed, a large flat screen TV with cable service and a wall mounted AC in the back above the sink. The AC was noisy but in a good way to drown out any outside noise. We enjoyed a good night's rest here. Our only complaint was the small number of towels in the room. I'm sure we could have asked for and received more but we didn't.

My friend and I go to the Black Hills to hike every year. This year we stayed at the Chief Motel…read more The motel is great with comfortable beds, a hot tub, a sauna, and a pool. Also, the owner was fantastic and great to talk to. My friend and I called him the chief and I think it's fitting.

We like staying at small mom and pop motels and actually stayed here 30 years ago. It was just as…read moreclean and nice this time and the owners are super nice. I imagine the next time we are in Custer we will stay here again!

We found EO Bungalows as we were planning a cross-country trip in mid-May this year. Due to the…read morepandemic, many hotels were closed and we were leery of staying in most hotels. Having previously stayed at The Bavarian Inn just up the road, we reached out to discover that they, among others, were closed. The owners mentioned their new property in town, EO Bungalows, and how they were offering enhanced cleaning and contactless check-in/out. This combination was perfect for us and we booked one night. This location features four private units with ensuite bathrooms and a common courtyard. Parking is curbside and you're just one block off the main strip, making the location very walkable. The units themselves are wonderful. Nicely furnished with very comfortable beds; a kitchette with everything you need including a toaster; a bathroom with an incredible steam shower, dimmable lighting in all areas and artwork that creates a wonderful, peaceful atmosphere. We drive an electric car and found convenient free charging available at the local Chamber of Commerce just two blocks away. We had dinner on The Custer Wolf's patio and enjoyed our first restaurant meal in months. Thanks EO Bungalows! We'll be back... looking forward to the next Tesla rally, whenever that is.

Great stay, clean room, great bed. Fenced, shared courtyard with gas fire pit and grill…read more Kitchenette with small fridge, cooktop, microwave and sink. Walk to local restaurant/ bars. Grocery 1 1/2 blks away. Management very user friendly. Adults only no pets. A little over average price but we'll worth it Only inconvenience, if that, room and bath for the single queen is small but workable. Would absolutely stay again. ps.... great hot air balloon adventure 1 blk away.

I stayed at the Rock Crest Lodge this summer when I was in Custer for a wedding. We requested an…read moreaccessible room, and it worked for the most part. There were a few issues...but they were manageable since I wasn't staying in the room alone. Trouble 1) When showering, you can't reach the shower controls while sitting on the shower bench. I keep seeing this in hotels, I'm not sure what they expect you to do. Most people who need a shower bench can't stand up and get the controls! Trouble 2) Tiny little closet rod, difficult to get to behind the table & chairs (and the bathroom door). It's low, to make it an accessible height, but so difficult to reach that it was almost not worth even trying! Trouble 3) Table and chairs in the room would be nice if we were cooking in our room & such, but since we weren't they were really just in the way. The table was too small to pull under when in a wheelchair anyway. Their location meant that I couldn't reach the kitchenette area anyway. If I'd been staying alone I'm not sure how I would have handled the shower, and I would have requested that staff remove the table & chairs. Just thought I'd warn other wheelchair users so they can make an informed decision. The bed was adequately comfortable, water pressure was great, the room a little noisy due to the proximity of the ice-room & the parking lot. Overall - could have been better, but could have been much worse - at least i was able to get in and out! :)

Nice spot for visiting Mt Rushmore and Crazy Horse. Next door to two eateries. Great customer…read moreservice. The pool and playground were nothing special. We would stay here again.