I took my Lexus to Harolds Transmission on Reeves St. three weeks ago.To have a Transmission I bought put in.After leaving my car there .I was never contacted by a guy named Keith. Who I had been talking with. I called, and kept going by there checking on my car. I was talk to as if I was bothering him about My car. He said to me I got your number. Meaning dont come here I will call you.I let that go. So I waited, and waited finally Keith calls me.He tells me I need a starter, and a pigtail. I told him there is nothing wrong with my starter and asked him what is a pigtell? Then he tells Me to go and buy them what!. 10 minutes later he calls me back and tells me I dont need a starter which I knew just the pigtail. Like a fool I go to a couple of auto parts stores looking for this part that I have no idea what it looks like. I call him and ask what does it look like? He tells me he will call me back.Turns out I dont need a pigtail. It gets better.He tells me my car is ready. If you could have seen all the oil, and grease hand prints under the hood,on the hood, all over the car front and back, and on the inside doors, and dashboard, and mud on the floor.My car looked like it came out of a salvage yard.Then I see something hanging from underneath my car. The sound, and dust covers under my car were not fastened back on.So it's just flaping around underneath my car. Oh I almost forgot. He would not take my debit card. He wanted me to pay him in cash. Im sure the tax man would want to know about that. My car is not fixed. I have taken it to another shop to have it repaird. Keith you have 14 days from today to pay me back every dime I paid you plus my court court cost if we go to court.If not I will see you in court shortly. This is not a threat this is a promise. read more

I paid Harolds 1250.00 to rebuild the trans in my little ford truck. The trans ran and shifted fine, but I wanted him to go through it and rebuild it. My main 'issue' was that it was leaking trans fluid from the connection where the fill tube entered the case. Upon paying them after 'completion', I went to start the truck, a ranger, and the starter ground and stopped with the flexplate. It was also still leaking fluid from same place. Found that their mechanic had put a washer on the bolt between the starter and bell housing, angling the starter, and the ensuing grinding on the flexplate. I Highly suggest not taking your vehicle there. they would not fix the starter issue and said to bring truck back.....days of quote repair, to fix leak. Danny Thompson 334-435-5055 read more

Okay seriously. If I could give this place a zero star I would. Extremely unprofessional. "Fixed" a transmission and the day after we picked the car up, it stalled out and quit running. After days of hassle and then saying they wouldn't pay to have it towed in (because we can't drive over 20 mph), they finally came to get it. While on the phone with them trying to arrange to get them the key to my car, we were told we needed to shut our d*** mouths. Completely rude and hollering at us and needless to say our car still won't run. read more