Excelente! nos atendieron muy rápido y la Dra Brown fué muy profesional, me explicó todo acerca de…read morela condición de mi hijo y también se cercioró de que mi hijo tiene problemas de visión, y nos mandó a agendar una cita para poder tomar castas en el asunto. En general todo el personal fué muy servicial y profesional. Me sentí muy satisfecha con la visita.

I just had a Laser eye procedure performed by Dr,Robinson. I want to commend him and the staff were…read moreawesome. The nurse was Erica, Mary McDonald

In the last fifteen months, I have had an experience with Drs. Harper, Lark, Baer, and Robinson and…read moretheir entire staff that should win them all awards. I had a crazy accident that caused my right eye to actually burst open and fill with blood. We thought I had lost that eye forever. We bypassed the ER and went straight to CEC where the entire staff jumped into action. Dr. Harper, my regular ophthalmologist called Dr. Lark in immediately. They consulted with Dr. Baer, who was out of town, on the phone and they included my wife and me in their discussion. My wife, a nurse, was so impressed by the level of collaboration we saw there. That, in itself, was a confidence builder. Just less than 2 hours from the time of the accident, Dr. Lark had me in surgery putting my eye back together. Along the way, I needed a vitrectomy and a lens implant-- 4 surgeries in all. We are so fortunate to have so many highly trained surgeons- each contributing his/her own area of expertise-right here in Concord. And their assistants and front office are the best. My doctors went the extra mile for me. They gave me their home numbers. They called to check on me. They knew we were worried so they saw me almost daily for a long time. Drs. Robinson and Baer arranged to do surgery at night after long days in the office so both could be there to work together. The teamwork among the staff at all levels was amazing and their kindness has been comforting. I could see that they were all doing their best for me. After the third surgery, the doctors said that they were afraid there was little hope that my vision would recover. The next day, however, I saw light, shadows, and even color for the first time! Two months ago, Dr. Robinson implanted a new lens in my eye which improved my vision greatly, and this week I was fitted for new glasses that will bring my vision back to 20/20 in both eyes!! We will forever sing the praises of Cabarrus Eye Center. Locke Floyd, Concord, NC

First exam with Meta did not produce correct prescription. She claimed my prescription changed in…read morethe two weeks between. Had the same exact problem with my son's prescription. Last time i ordered transitions but they didn't get transitions. I traveled to pickup but only one person could install my lenses but was on vacation. Called on the day they were to return and they were at lunch. Came the next day with that lunch time in mind and again, at lunch. Had to wait an hour to have work done, again, with lenses that were not as ordered. Asked to switch doctors and they wanted to charge me $50 to change. Now they only have one doctor. I simply cannot recommend this office.

Warning! I once would have given this place 5 stars. 6 months after my appointment and I was…read morebilled for something. After speaking to them 3 times and I asked for an itemized list of where my $789 dollars went. My insurance company was able to tell me that eyecare center is trying to charge me for a test that is not covered by my insurance. With every eye appointment I have ever had, if ever there was a test available that wasn't covered, I was always asked if I wanted that. And I have asked 3 times for eyecare center to send me an itemized list. I have also asked on the phone what they are charging me for. They said items not covered by insurance. But they can't tell me what exactly, nor does the bill have a list for what I am being charged for. My husband and I both have been going to eyecare center a long time. The doctors changed, the staff was different. It felt rushed. But what doctor's office waits 6 months to send a bill by email. No call. No paper bill in the mail until I asked. And when I call, I don't get to talk anyone in the office I went to. And they don't call you back. No I do not recommend. My husband and I won't be back.

Doctors re very nice. They came on in call on their day off to see us and this office is one of…read moretheirs which is my favorite

This is not my first visit to this location. I have twin daughters who were a little more hyper…read moretoday then normal. I brought them to their appointment by myself as I normally do. One of them ran into a storage closet and shut the door, "Cindy" who works at the front desks yells out while working with a customer "SWEET JESUS" then proceeds to roll her eyes and check her head in disgust...so i asked her if she was okay and she states "Im fine ma'am Im fine" I then reported her to the office manager "Lisa" I was literally in tears in her office as no one has ever made me feel so bad about my kids running around and what "Cindy" did was unprofessional and uncalled for as i know my children arent the first to run around the office which Lisa agreed. After that, one of my twins ran through their desk area and another front desk lady "Leah" raises her voice at my child "hey! what are you doing?" my daughter is 2 years old, who in their right mind addresses a TODDLER, you would have thought she was wrecking their area, all she did was run past them. As me being the only woman of color patient at the time i can only imagine if it was a children of their skin tone it would have been "so cute" to them but instead the were rude to me and my children ... those two are just NASTY! I will not be returning for follow ups at that office ever again solely because of those two disgusting front desk ladies - Leah and Cindy, if you cant work with children maybe you both need to work in a call center and not customer facing. Side Note: our doctor and in take nurse was great, i hate that those two ruined my relationship with the office

Staff and Dr. We're great. Waiting time minimal Would…read morerecommend to all family and friends

5 Stars- hands down, all around!…read more From the moment I walked in, I had an excellent experience! The front desk staff provided a warm and welcoming greeting and made the check-in process smooth and efficient. The technicians were knowledgeable, professional, and guided me through each step while clearly answering all of my questions or any curiosities I may have had about the equipment. The eye doctor was thorough and attentive, throughout my entire exam (as well as answering any questions I may have had) and the optician was incredibly helpful in assisting me with selecting the perfect pair of glasses. Every team member demonstrated strong expertise in their role and made me feel genuinely welcomed throughout my visit. The entire staff was kind, professional, and personable, and the facility itself was very clean and well maintained. I highly recommend this eye center to anyone looking for exceptional care and service! P.S- Definitely everyone needs a pay raise for the experience they provide at this facility!

The doctors and staff do a great job here. My only complaint is that the frames are no longer…read moreseparated between men's and women's. They are now grouped only by brand. This results in having to look through a frustratingly large number of options. After my recent exam, I just gave up on looking for new frames and simply re-ordered the same frames I got last year.

I received a quick and efficient eye exam! I did not have to wait long upon arrival for my…read morescheduled appointment to see the doctor. The doctor was nice and answered all of my concerns/questions. The techs in the lens department were equally efficient. There was not a big selection of frames / not the best selection of eyewear. However, I was still able to find something that I liked. The tech was very helpful in assisting me to sort out insurance vs out-of-pocket expense for my lens. I was told the frames would be ready in about a week and a half, but they arrived exactly one week after my exam. The facility was clean and well -organized. Please note the parking lot is very small. I would definitely get an exam here again.

Dr. Ryhnn was exceptional from start to finish…read more Consult: clear, thorough, and reassuring. Day of surgery: attentive and proactive with pain control (I had local for all four teeth), even lightening the mood by singing along to my favorite music. Post-op: very responsive - we spoke twice by phone, and all my questions were answered promptly. I couldn't have asked for a better wisdom-teeth extraction experience.

Dr. Ryhn was patient and thorough. My extraction was complicated and took multiple visits. He…read morepersisted until the tooth was out and he was certain area would heal. Staff was excellent, Kailie, especially, made me feel as if her only responsibility was to make this a successful procedure. I would trust Dr. Ryan and his staff implicitly.