I've been coming to this location off Main Street in Davidson for the last 4 years and see Dr. Schmidt who is amazing. She always has a pleasant demeanor about her, but most importantly she is very knowledgeable in her field of expertise. I would recommend this location if you are seeking an eye doctor and definitely recommend that you see Dr. Schmidt. read more

Save yourself time and money, AVOID this practice. I have been an eye care patient for many years and have never experienced such poor customer service. There are many other choices in the area. Unfortunately, insurance guided me to this specific practice. read more

I have been seeing Dr Schmidt for nearly a year for both routine and emergency eye care. She is an absolutely phenomenal physician. She is exceptionally thorough, asks questions and provides detailed answers you can understand. She is extremely warm and kind. I highly recommend her. read more

After having been a patient at this practice for 10 years, I recently switched my insurance from VSP to UHC having moved to Medicare. I was asked to provide my updated insurance information to the practice prior to my annual appointment. At no point did anyone from the practice advise me that they don't accept UHC after accepting VSP for the past 10 years. As a result, nearly the entire cost of my annual eye exam and new glasses was not covered resulting in an $861 out of pocket cost to me. Rather than tell me my visit would not be covered, they deceptively and dishonestly (through omission) allowed my appointment to occur without full disclosure. This is a bad business practice in my opinion. Definitely won't be back under any conditions. read more

Dr Best was great to work with and I had a good experience with the staff in-office. That being said, they outsourced their reception to an overseas group and I had to play phone tag to: setup an appointment, get my insurance info submitted, and request my prescription. They would not return my calls which is very frustrating. I go in for an appointment and of course my insurance was not setup. I'm most likely going to find another place for my checkups. Communication with patients should be a top priority. read more

New patient to University Eye Associates in Davidson and was very impressed with every aspect of my care in the office. All staff was really friendly and knowledgeable. Doctor was really friendly and took time to explain all details of my exam and made me feel comfortable. Will definitely keep my care here and will refer all family and friends! read more

I chuckled when reading a review that claimed Dr Best is the best, but he truly is. I booked my appointment several weeks ago after finding University Eye Associates listed under my insurance. The lady on the phone instructed me to go to the website to fill out my new patient paperwork. She gave very good instructions that made it very easy to find and complete the paperwork. This made it very easy when I walked into the office. Instead of spending 20 minutes filling out a clipboard full of forms, I was able to sit and wait to be called back. My appointment was at 1:40. I was called back at 1:48. Not bad considering most of us are used to waiting much longer. The lady who did my eye tests was informative and very friendly. She was extremely patient with the test that checks for glaucoma. She promised the device wouldn't touch my eye, and yet I could not stop blinking. Guess it goes to show that my brain is naturally inclined to protect my eye. When the tests were finished, she put me into a room to wait for Dr Best. I waited in there for quite some time, but I heard the patient next door talking with the Dr for quite some time, so it was not the fault of Dr Best. The exam was quick and painless. Overall, I was very satisfied with the experience and would highly recommend University Eye Associates. read more

I have been going UEA for over I think its 25 years. So they must be very good or I would have left long ago. You can trust your eyes to these excellent doctors. read more

UEA has served my vision care needs for over 18 years and I am very pleased with the entire experience.

Dr Eyler has been my doctor for 30 years. He and his staff take the time to throughly explain the procedures they are performing along with the interpretation of the results. Their practice takes care of my entire family in great fashion. I would recommend UEA without question. read more

I find all the staff to be friendly and helpful. They seem to work hard to meet your needs. I always leave feeling good about the care I received. I would encourage anyone with eye care needs to visit University Eye Care. read more

Dr. Claire Schmidt is fantastic! I have been attending Univ Eye Assoc at the Davidson location since moving to the area in 2013. Without fail, Dr. Schmidt never ceases to amaze me with her thorough exams and careful explanations. She kindly answers any questions you might have and really goes above and beyond any doctor I have ever had. She is so great that 2 of 5 years I have been seeing her, I have made sure to schedule around her maternity leave as to make sure I can see her and no one else! Highly recommended. Optical shop staff is also very helpful and they have a nice selection. read more

I am a patient of Dr. Metwalli. I have been seeing her for- oh, I don't even know- a long time. She is kind, intelligent, and very professional. When I was in my 20's and living in CA, I had radial keratonomy for near sightedness and astigmatism (this was before lasik). RK creates some interesting complications for eyes many years down the road, but Dr. Metwalli took great care of my eyes (and my frustrations with my vision). I don't even live in the Lake Norman area anymore, but I will continue to drive to see her. read more

Been a patient here for many years. Dr Metwalli is so sweet and efficient. Wait time is always reasonable. Staff is friendly and helpful.

Great service and doctors at University Eye Care. Dr. Schmidt has taken great care to ensure I have the best vision. She monitors my immediate needs and care for future eye issues. The Practice stays current with the latest examination tools and approaches! We are very pleased with our service for the whole family! read more

My 13 year-old son is studying at Davidson College this summer, over 1,000 miles away from our home in Kansas. He managed to do irreparable damage to his glasses one evening, which left me dependent on an insurance provider list and google maps to find him a new pair. University Eye Associates was the closest and I knew nothing about the practice. I went ahead and called to see if they could help me remotely, not expecting much. They completely exceeded my expectations. Becky at the front desk took my name and number and promised to call me if a cancellation occurred. 24 hours later, my son was in and new glasses ordered. We were able to take care of payment over the phone, and crisis was avoided. I would highly recommend them to anyone! read more

A friend recommended them and I am so happy she did. I had only one day off to make the appointment for my daughter and they were able to get her in. On the day of the appointment we were a little late bc Mapquest took me to the wrong place. The receptionist was so nice and welcoming. We only waited a little while. They took us in and examined my daughter. We only waited about 5mins for the doctor and she quickly examined my daughter. They were very friendly and easy going with my daughter. They had a ton of frames to choose from. Since she is 11 they told us she could she pick from either the kids frames or the adults. Luckily the first frame she picked were the ones she wanted. The sales associate was really nice and got us checking out in minutes. The whole appointment went fantastic. Now we know that there is plenty parking on the street and in the lot behind the office we won't be late next time. Highly recommend them! read more

Appreciated how timely they were, appreciated the kind demeanor of all I interacted with, and was grateful to Dr. Metwalli for spending the time to make sure I knew what was happening with my changing prescription and overall ocular health. Would definitely recommend. read more

Had a 9:40 a.m. appointment but didn't get called back until 10:10 a.m. I always make it a point to be on time but being made to wait 30 minutes after my appointment time shows a lack of respect for my time. By being that late it threw all of my appointments off for the day. The very least that they could have done was explain that the doctor was running behind but I was just left to sit there with no explanation. read more

The people who actually check your eyes are nice but the front desk staff couldn't be less friendly. And they're not very discreet when talking about a patient. read more

I have been a patient for 4-5 years, and now have my family going there as well. The staff is so nice, professional and happy! Happy employees make happy customers. I would not consider going anywhere else for my eye exam, contact lens or glasses purchases. Great service, good prices, nice people! read more

Dr. Metwalli and her staff are kind, courteous, and friendly. The front office staff was very friendly and welcoming.

I've been going to University Eye Associates for almost a decade because I loved Dr. Metwalli. At first the service was excellent and I enjoyed the staff but my experiences have gone downhill every single time I've come since high school. Dr. Metwalli remains amazing but the front desk and contact staff are unfriendly, unhelpful, and rude. When I called to make my yearly appointment the receptionist who answered the phone was rude and short with me. I asked if there was a Monday available (not realizing the next Monday was in fact a holiday) and she snapped at me for not realizing that they would be closed. It threw me off and I ended the call figuring I'd make the appointment another time with another receptionist. I stopped by the office in person to see if I could get contact samples to hold me over and make my next appointment that was due. The receptionist was unfriendly again and told me my account hadn't updated since 2017 even though I have visited twice since then and ordered contacts multiple occasions. I told her this and she got aggravated and told me it's illegal to get samples without a prescription despite me having one from this location that she couldn't find. I pulled up my account at home again and sure enough, there was my order from January. It was incredibly frustrating and not worth my effort. I won't be returning to this office because it's not worth dealing with it. read more

first off. yall literally deleted my appointment and then tried to deny it. lol. its the gaslighting for me. ive met literal rodents smarter than your staff. i dont know how to articulate how your staff failed to communicate so many crucial details on multiple occasions. your previous comment admits you failed to acknowledge my needs. i was not asking for a routine eye exam. i had an ocular emergency and your staff failed to listen. subsequently, i waited six months for a "routine eye exam". i had experienced an ocular emergency. your staff was painfully inattentive. i have received better service from carnies at carowinds getting paid minimum wage. you are not "sorry" for my "negative experience". your staff failed to maintain a level of discretion and professionality when they referred to me as rude and disgruntled after being faced with their shortcomings. i do sincerely apologize for not being my singsongy self when it was your business who made multiple mistakes in regards to needing immediate eye care. there are people working third shift at mcdonald's who can listen to drunken orders through the drive thru line more accurately than your staff can attend to emergency eye care needs over the phone. one more time. mcdonald's workers are more attentive to drunken fast food orders than your staff is to ocular emergencies. they dont forget my buffalo sauce, but yall forgot my appointment? damn. thats crazy. read more