Very kind and helpful staff! The woman I spoke with allowed my husband and I to collect our…read morepersonal belongs on a Saturday and that is something they normally do not allow. We live in Austin and I am pregnant, this was going to be terrible if we were not able to collect everything from our car that was hit. Thank you so much for your understanding and service

We needed a tow service ASAP , due to the hurricane shutting down everything in Conroe …read more We drove to Diboll & instead of risking being stranded , we called the towing service . Manny (He helped us out) drove from his location to meet us in Diboll & drove us to Lufkin . Such a great experience & service . Thank you again Manny on helping us out . we greatly appreciate it . - Tony & Denisse

This was the worst auto shop experience of my life. If I could rate 0 stars I would. RUN FROM THIS…read moreBUSINESS and tell your friends to never go there. Where to start? I sent my Corvette here to simply have long tube headers installed. Should have been a 2 or 3-day event, as I provided the headers when I dropped the car off. When I dropped the car off I asked Caleb to promise me he would bring the car inside his shop nightly, because this car draws attention. Caleb agreed and promised he would do this. I left my car that day feeling good about dropping it off. First Caleb called me saying he could not get the headers to fit. He told me they would not fit my car. I texted and emailed him YouTube videos of other Corvette owners with the same exhaust on the same year Corvette. I even contacted the manufacturer of the headers and obtained a .pdf of instructions how to complete the install. Caleb didnt want to read this information. Two days later he called me saying he was giving up and could not do the work. I was shocked he wouldn't do the job, but told him tk put the stock exhaust back on and I would come pick it up. One day later he called me and said he had the headers installed. I was scheduled to pick it up the next day but that day was Thanksgiving. So we agreed I would pick it up the following day. That next morning he called and told me my car had been trashed and vandalized, and he has a Lufkin police officer on the way to take a report. He said the windows had been smashed out with rocks, there were dents on the body, and possibly damage inside the car (see attached photos). Caleb also said my car was the only vehicle damaged on his lot, and that this had never happened before. I was almost speechless. Caleb's tone was matter-of-fact and he didn't even offer an apology. I asked him how my car had been vandalized while secured inside his locked shop, and Caleb became silent and didn't answer. When I pressed him for an answer, he admitted he had NOT brought my car inside the night before as promised. I asked him why not and said he had been lazy the evening before and decided not to inconvenience himself with re-opening the front bay door and pulling my car around to place it inside on a lift. Again, no remorse. I could not believe what I was hearing. I told him I wanted my car off his property and towed to a local Lufkin collision shop - and Caleb refused to cover the cost of a five-minute tow! He also told me at that time he was not responsible for the damage, and that I should have read signs he claimed were posted saying his business was not responsible for any damage to customers' vehicles. I never saw these signs when I dropped my car off. I then demanded Caleb to pay the costs of repair as my car was busted up, dents in body, damage to paint, glass broken out, etc. Caleb immediately refused and told me I was on my own. He then told me I owed him $900 for the headers installation, and informed me he refused to even waive that cost. Unbelievable. I told him this was ridiculous and I knew I would win a civil court case based on gross negligence on his part. Caleb did not care. Caleb also denied he has any type of business insurance, which is shocking. Possibly a lie so he would not have to file a claim under his insurance. ? Just very, very unprofessional and dirty. I called him back the next day and calmy told him I planned to pursue this legally - based on principle, not on repair costs. At that time Caleb abruptly said he would pay my $1,000 insurance deductible (I was forced to file a claim on MY insurance). That was almost laughable In light of the $5,000 + dollars I knew it would cost to repair my car. And get this: when I called Caleb back to arrange a time to go by and collect the $1,000, he informed me he'd changed his mind and wasn't going to give me one cent. Again, lies upon lies. I have now been without my car for three months as I wait for the collision shop to complete repairs. And my auto insurance premiums may go up soon due to me filing this claim. All would have been avoided if Caleb would have kept his word and simply brought my car inside that night, as he promised me he would. PASS THE WORD about this shameful business. The owner / manager is a liar and a crook in my experience.

I recently moved to Texas and needed to get an inspection done. I went over to grease monkey but…read morethey couldn't do it so the recommended here. My word! I'm so pleased I went here. Never in my life was something so quick, Easy and reasonable. They were extremely friendly and no appointment needed. Just zipped in and zipped out. Also replaced my windshield wipers for me. If you need anything done from inspections all the way to wipers I HIGHLY recommend them!

Fast response, considerate and professional. My old ford…read moreranger hot, John Chance Jr. tested the radiator and everything and took care of me. Reasonable and friendly.

Good job nice people working together nice shop quality work they will come to see youread more

I recently came to these guys looking to upgrade the system in my new vehicle. I had no idea what I…read morewanted or needed and Lance and his employees were very helpful as well as patient with me to help me figure out exactly what I needed without trying to oversell me. Im very happy with the product and will recommend them to anyone! Their installation is very clean and well done and the end result was more than I could have expected. Very friendly staff will definitely use them in the future!

I really wanted to go to Best Buy because I thought it would be a place I could trust but it was…read morejust too far away. So I came here to have my entire new sound system installed and I definitely made the right choice. The stereo and dash replacement kit was probably about as complicated as it could get and it was installed with everything working perfectetly. I didn't catch the kids name but he's surely the youngest working there and got blonde hair. Good communicator and courteous and when he was done he made me feel really good about every thing when he told me about the lifetime installation warranty and I think it was 2 year parts warranty. My system included Metra dash kit, Pioneer 10.1" display, 3000w amp and 2x 8" subs @ 1000w each. System sounds amazing and the experience couldn't have been better.

I got to see Longhorn Lester's truck and the bed that was added was beautiful. He is so satisfied…read morewith the work that was done. Thanks for hooking him up!

If your in the Lufkin area and need work done to your truck, Cody Consford and his team at Dynamic…read moreCustoms & Off-road are the people to see. I ventured into Dynamic while home on leave back in 2010, and have stopped in there each time I have came home, with or without my rig. Cody takes care of vets and stands behind his work. Anytime I have a question about a product or service, I call or email him, and get a response usually before the sun goes down. If you want some bolt-on accessories or looking for something a little more custom, this is your place! Cody has built a beast of a rock crawler that has proven itself on the trails! There is no question this is the place to go to discuss how you imagine your vehicle looking or performing.

Awesome place!! People are great and the racing team is to die for!!! Looking for anything…read moreinvolving your car, this is the place to go! Ask about the racing team!

If I could give zero stars, I would. This dealership operates like a scam--repossession after just…read moreone week of a missed payment is outrageous. When I called to resolve the issue, the manager was not only unhelpful but downright rude and tacky. Their customer service is appalling, and their policies feel designed to trap people. Do yourself a favor and avoid this place. There are far better dealerships out there that treat customers with the respect they deserve

Outstanding customer service. I was dealt with patiently and kindly, and they put a lot of effort…read moreinto explaining everything to me and providing a detailed estimate as well as excellent work. I emphatically recommend anyone looking for a mechanic to come here. Especially those who don't know much about cars - they are very honest and do not take advantage of people. As a woman, we usually have to bring a man with us to any mechanic so as not to be lied to. That's not the case here and that is so rare. I can say with confidence Family Auto is the absolute best you'll find in the Lufkin area.