When the serviceman from 1st Choice Central Texas left, I texted him and asked him to come back as…read morethe photos I took up inside the fireplace showed it was not clean. He said it was just soot and someone from the office would contact me to reschedule because he would not be returning. After waiting all afternoon, I texted a 2nd number the company had contacted me from and said I had safety concerns about our fireplace not being clean, but I received no response. I sent another text next day with no response. I contacted them several times through our Yelp messaging over the next couple of days, stating safety concerns and not being able to use the fireplace until we spoke with them, contacted them through their website form, and also left two courteous voicemail messages for their office letting them know we had safety concerns and asked for assistance. I had zero response to all of my efforts. I emailed and let them know I would be filing a complaint with the BBB and still received no response. I hired another company to come clean the fireplace and not only did he clean out a massive amount of soot and creosote left behind, he was stunned to find that the prior serviceman left his plastic brush and pole stuck up in the chimney. He gave it to me and I identified it as the brush the 1st Choice serviceman was using, as it was distinctive and particularly flimsy, which I noticed at the beginning of the clean. Things happen and if he had explained that his pole broke off and that he would have to come back with tools to get it out and finish cleaning, we could have moved forward. The basis for liability under negligence stems from an individual's failures to behave with the level of care that someone of ordinary prudence would have exercised under the same circumstances. He knowingly put our home and our personal safety at risk with a smoke and fire hazard, and that is egregious. It took months to settle our claim with our credit card company and get our money back. I've had time to consider my review and to post the facts without heightened emotion. Not cleaning the fireplace well and not returning calls for assistance is enough for a bad review but purposeful negligence is grounds for not being allowed to do business in this industry. The business office of this company has no excuse for failure to respond.

We had our fireplace chimney cleaned. Lee and Carlos worked efficiently and were professional and…read moreleft everything clean when they were done. I messaged them last week and was able to get an appointment for today. We wouldn't hesitate to hire them again!

I am a real estate agent, and W. Total Home Solutions has done repairs for some of my clients. The…read morehave done an amazing job, very professional work and outstanding craftmanship. Customer service is superb, responding right away and delivering the job within the time agreed upon and affordable prices. I will recommend this company to anyone looking for a trustworthy, honest and with expertise in the craft. I especially recommend to other realtors when they need somebody right away and they don't have time to shop around.

These guys are fantastic!…read more Amazing work on our new shower! Not only are these guys workhorses, but they are very professional, they show up on time and call if they're delayed, which is rare for contractors. If something comes up and they have to reschedule, they call promptly and work around your schedule. For the amount of work that was required to demo our old shower and pocket door, hiring these guys was a phenomenal value! We couldn't be happier with the quality of the work! We were so impressed with these guys that we're planning more projects for them to do for us. We couldn't recommend them highly enough!

I couldn't be happier with the custom deck Completely Decked Out built for my backyard! From the…read morevery beginning, they listened closely to my ideas and worked with me to design something truly unique that fits my space and style perfectly (They designed a single deck connecting the backyards of my duplex together with a gate in the middle). The craftsmanship is outstanding, and every detail--from the layout to the materials--was handled with care and professionalism. The team was respectful, communicative, and always on time. They made the entire process smooth and stress-free. Now I have a beautiful outdoor space that feels like an extension of my home. I highly recommend them to anyone looking for a personalized, high-quality deck!

Great service from start to finish. I needed a post in my fence replaced and Completely Decked Out…read morewas the only business to respond with an estimate based on my provided picture. It eliminated a step and made the process quicker. The work completed was excellent and I'll be coming back to them for anything regarding my fence in the future.

I had multiple quotes for a new roof on my home. All of them seemed high and didn't have much of a…read morewarranty. I reached out to TDC Construction and not only did they come in with the best quote but they also provided a longer warranty! They were in and out in 2 days and we didn't skip a beat. I HIGHLY recommend TDC Construction. Very professional and great service.

I usually don't give out reviews, however, I'd like to give Terry and his TDC Construction crew a…read morebig shout out. This all took place in the beginning of COVID-19 lock down and they were able to get us in on schedule. A huge thanks for their excellent roof work, professionalism, best pricing (had multiple quotes from other highly referred roofers), and timeliness. TDC sent a fairly large group of workers to our home and finished the job in a full day's work - 12 hours. Very organized, cleaned up, and courteous crew. I highly recommend Terry Crawford / TDC Construction. Thanks for the peace of mind.

I have to say after this F2 Tornado and its 140 mph winds , the fence these guys built about 6…read moremonths ago with Galvanized post held up to the challenge! It took a hit by a big tree limb and didn't affect it surprisingly. I would again recommend this company to install your fence .

Did a fantastic job start to finish! A May hailstorm destroyed our roof, fence, and shed. Jeff was…read moremy first and only call. Their professionalism from both Joe and Jeff plus crew, walked me through the entire process and timeline of working with the insurance company and them to facilitate a smooth repair process. They stayed in touch at every decision point and at various milestones. They even provided an added value to my fence consisting of a crossbar at the bottom so the dogs can't dig, and at no extra cost. I was so happy they are multi-talented and able to handle these various projects under one umbrella--roof, fencing and shed removal. There were no issues with change orders with the insurance company because Apex documentation was professionally prepared and submitted each time so everything flowed as it should (both work and claim payments.) I'm so thankful there are still companies out there that are trustworthy and do excellent work. Want it done right and on time? Choose Apex.

They just finished my fence and they did a great job. Very professional and fast. And even more…read moreimportant these days very reasonable pricing. They cleaned up after themselves each day. I highly recommend Adam's Barn and Fence Co

They Just finished my house in Belton. We did it in 4 colors so there was time in individually…read morepainting each area. They gave me a good price and did a fantastic job. They Were on time and very helpful in helping me pick the right colors. Highly recommend them and will use them again.

This company came by our home and did a proposal for painting our home. They did not show on the…read moreday promised and did not call to reschedule. This is so unprofessional, regardless of the size of job, all customers are important. Will not recommend these guys to anyone.

I had them replace my privacy fence. They did a fantastic job. On time and on budget. Based on the…read moreexcellent quality they did on my fence I had them paint the house trim and put on a new storm door. Excellent job. I fully recommend this business. Give them an opportunity and you wil be pleased with the work.

If I could give this guy a negative star I would. This jo was started on 11/27/23 and was to be…read morecompleted on 12/02/23. I paid half up front the week they started the work and the other half was due at time of completion. The tile was laid and laid in correctly, leaving bathrooms incomplete, toilets not put back in place. There was thin-set all over the walls, tubs and cabinets. They were hollow and grout was already cracking. The LVP were laid in half of the house with many many errors leaving the floors incomplete and needing to be pulled up completely and relaid. He refused to listen to my concerns and request for repairs. He then left the jobsite on 12/02 and did not return. He refused to finish the work correctly and refused to refund any of my deposit. I am now out cost in labor and extra cost in flooring that I will have to replace. He is also refusing to pay his employees, and leaving my home unliveable. If someone recommends this guy RUN the other way. He does not care nor does he back his work or respect the homeowners property. He left trash all over my house and my yard, cutting wood INSIDE my home leaving dust and wood piece on the ground laying wood floor over it. I will tell everyone about how horrible he is not only as a contractor but as an employer and human being.