My husband got his wedding suit here and it was one of the most disappointing experiences…read more They had tons of fabrics to choose from -- but nothing out of the ordinary. It was incredibly disorganized and we had to dig through fabric books to find something similar to what he was looking for in terms of color. Tiger was nice, but VERY new to this. We were hoping for a little more guidance/expertise, but his style didn't quite align. He didn't ask any of the right questions and we had a significantly better experience at Indochino in terms of measuring. The cut on the suit is pretty bad. After alterations, it was still slightly off. We ended up taking it elsewhere to get the right fit. It took a long time time to get the suit, shirt, waistcoat, and tie. They didn't even tell us when it was ready for pick up - we had to call and ask. The first shirt that arrived was entirely wrong (and like three inches too short) so they had to make a new one. We ended up ordering his shirt from Proper Cloth instead (which turned out to be awesome). Overall, it's fine. But if we could do it all over again - we would definitely go somewhere else.

Ben is a master at what he does. A specialized eye that finds the smallest of imperfections and…read morewill make sure that you are fitted to your absolute best. I was able to walk in on a nice Saturday and was helped immediately. Whole process was seam-less (no pun intended) and his knowledge was help to make sure that I was outfitted in a suit that looks classic, but subtly elevated. Just returned for my second suit.

Went in this place trying to get an idea of what I was looking for in a MOB gown. I had ordered a…read moreMacDuggal and she felt it was too heavy and overwhelming for my petite frame. The ladies were all helpful and asked me to let them know if I needed any assistance. They let me browse but offered to put a dress in the dressing room once I selected one. I noticed a few brides trying on dresses as well and the ladies were never pushy and actually one offered advice on what to expect with alterations. She mentioned a seamstress would be coming in shortly and could offer better advice. This alone seemed so helpful for the bride- what a wonderful service to be offered BEFORE you say yes to the dress. I ended up purchasing a gorgeous dress at a fraction of the price.

Honestly I wish I found my dress here because this was the best customer service I've ever had…read moresince shopping for wedding dresses! Elise and the volunteer worker (I forget her name) were absolutely so helpful and encouraging. They did not try to push me into buying anything as I was very indecisive about two of the dresses I tried. They also let me try on veils which were all gorgeous. I might check back here in a couple months to see if they have any other dresses I might like. If you're wanting to help a good cause while saving some money, this is a great place to do so!

Good spot to shop for a good deal for some name brand items. I bought some Hugo boss sweaters for a…read moregood price here!

The place is pretty dead when I went again recently. The collection is also becoming quite boring…read more I spent some time there browsing thru the stuff and didn't feel inspired to buy anything. Later I found out the lease will not be renewed in a couple of months, so yeah that explains it. It's too sad this long loved spot will be gone. One less reason to be in the downtown area.

We express our heartfelt gratitude to Kylan and her team at Your Big Day WA for their remarkable…read moreprofessionalism. She thoroughly listened to Ashley Hoelz and adeptly assisted her in finding the perfect wedding dress. We highly recommend them for all wedding planning needs. Your Big Day WA Ashley Hoelz We express our heartfelt gratitude to Kylan and her team at Your Big Day WA for their remarkable professionalism. She thoroughly listened to Ashley Hoelz and adeptly assisted her in finding the perfect wedding dress. We highly recommend them for all wedding planning needs. Your Big Day WA Ashley Hoelz

such an amazing shop, the owner is the most amazing person to have my sister try on her dress! She…read moreeven worked on her birthday to make my sister feel the most beautiful ever!! seriously PLEASE consider this place!!!

Even the sale items seemed pretty overpriced - especially for textures like that. I much prefer…read moresofter fabrics that lay better. The purses were pretty weird - more interesting for photos with the "Who would actually buy this" in the caption.

I had a great experience at Joy's last month while shopping for a dress for my daughter's wedding…read more She had a terrific selection and my biggest problem was making up my mind which one to choose. I ended up with a lovely sky-blue crepe tank dress with flounced, rhinestone-adorned tiers. When I walked in and saw how much formalwear she had in there, my first thought was, "Oh, no, there's going to be nothing but conservative, matronly, stiff, MOB dresses." That was clearly not the case. When I told Joy what I was looking for (formal but fun and sort of sassy) she immediately pulled out a fantastic selection of dresses and I had the best time trying them on. She even brought out shoes so I could get the full effect. It turned out to be a really fun experience and Joy was terrific. In response to another reviewer who felt the level of service was determined by how the shoppers are dressed -- I was in a T-shirt and capris when I went in, and I got terrific service from Joy herself, so thumbs up from me on that score, for sure. Thanks to Joy, I'm going to feel confident and fantastic at my daughter's wedding. If you need special-occasion wear, I highly recommend this shop.

Mad an appt to get fitted for and order a tux rental for a wedding in Chicago. Appt was 12:40. My…read morenoon appt ended early so I got to the store at 12:15. I waited behind a single person getting checked out who was chatting with the cashier for 10 minutes about politics, life, sports, etc, after which they said "nice to meet you", (I thought they had been long time friends). The cashier finally got to me and I said I had an appt and he said oh then I'll take you to the other worker because I have to help these other people. The other worker said "what time is your appt" and I said 12:40. He said, with a brash tone, "well it's 12:25 so you can wait 15 minutes while I help this other guy". This other guy - who CAME IN AFTER ME AND DIDN'T HAVE AN APPOINTMENT. I was obviously like no, that's not how this works. I not only showed up before the other guy, I also had the foresight to make an actual appointment, and just because I'm 15 minutes early you're going to punish me, and be a complete jerk about it? The other guy behind me said it was fine, I should go first, so I did. The guy helping me then took my measurements and filled out a slip, gave it to me, and said to take it to the store in Chicago next weekend and they'll have my order ready for me. I literally said "are you sure this is all I have to do?", because it seemed too easy. And he literally said "yes." Next weekend I call the store in Chicago and they have NO ORDER IN MY NAME WHATSOEVER. The guy never put my order in. Fortunately the lady was very helpful and she got me fitted quickly and got a tux rental ready for me on the spot and it all worked out, but my entire trip to this store in clackamas was a complete waste of time, and I'm pretty sure that this vindictive guy intended on screwing me over. I suppose the moral is to show up for your appointment exactly at the appt time, even though that would mean you then would have to wait past your appt time because they'd be currently helping other people. In other words, WHAT THE F IS THE POINT OF MAKING AN APPOINTMENT?!?!?

I have easily bought 100 suits in life. This was by far my worst experience ever. I lost self…read morerespect because I allowed myself to accept such poor service. I bought a suit and had it tailored. The buying experience was punctuated with me splitting time with a sales associate who was running between various customers. They failed to answer questions and failed to act on requests that would have led to up sales. The tailoring was okay, not great. I would have made some changes, but the service was so bad I didn't want to bother. To clarify when I came to pick up the tailored suit the frumpy potato behind the counter was offended I asked to try it on before taking the garment. Thai is the first time in my life I have bought a suit where the associate did not review the fit with me. I tried to find someone to explain a problem I had with the suit, but it was clear no one who works here is the least bit interested in service. The associate actually asked I was ready "yet." I asked their thoughts on a pocket square and they pointed across the store and said, "You can find them over there." Um, excuse me? The suit was badly wrinkled as if it had been in a dumpster and I asked if I could at least get it steamed. The associate exhaled and said they "guessed" they would see what they could do. They asked again if I was ready to go and I pointed out I had socks and a belt to pay for. After the transaction they offered to put the suit in plastic. And no, they did not ever steam the wrinkles out. They literally never actually faced me, made eye contact tact, or actually engage. If you are the manager of this business here are my suggestions after decades of experience as a customer. 1. Ensure your staff is trained and understands customer service. Your staff is untrained. Both people I dealt with could have easily sold me multiples of what I spent, but because it was clear I was bothering them I didn't spend. 2. Don't have people in the floor who are a dumpster fire. The person I dealt with today looked frumpy and unkempt. They should like they put an effort into their appearance. Also teach the to engage with customers. They present as if they don't care. 3. Train your staff to work through the fitting process. It matters.

I purchased my wedding dress in February and was given a list of recommended alteration shops…read more Unfortunately, every place I called was no longer taking new bridal clients, which was disappointing. After doing some research on my own, I found Chelsea at ReThread Alterations in Newberg, Oregon. I live on the Oregon Coast, so it was quite a drive, but it ended up being one of the best decisions I made during wedding planning. From my very first appointment, Chelsea was incredibly kind, welcoming, and professional. She made me feel comfortable right away and took the time to listen to exactly what I wanted to change about my dress. Her bubbly personality instantly put me at ease, while her confidence and expertise reassured me that my dress was in the best hands. Because my wedding was only about a month and a half away from my first fitting, I was a little nervous about the timeline. On top of that, trusting someone to alter such an important and expensive dress is intimidating. Chelsea never made me feel worried. She was organized, confident, and communicated clearly throughout the entire process. At my second fitting, I put my dress on and it fit like an absolute glove. Every alteration was exactly what I had envisioned. It was perfect. I couldn't have been happier with the final result. The alteration costs were more than I initially expected, but after seeing the finished product, I can honestly say it was worth every penny. You're not just paying for alterations--you're paying for years of skill, talent, craftsmanship, and peace of mind. Chelsea's work exceeded my expectations, and I truly believe she earned every dollar. I would wholeheartedly recommend Chelsea to any bride, bridesmaid, or anyone looking for a talented, trustworthy, and experienced seamstress. She made the entire experience stress-free, and I walked away feeling absolutely beautiful in my dress. Thank you, Chelsea, for helping make my wedding day so special!

Chelsea is absolutely fantastic! She came recommended by my dress shop and I am so glad that I went…read morewith her. She was extremely responsive to my emails and accommodating with scheduling. She also was very personable and made me feel at ease with the alterations, which is especially important for wedding dresses -- you need to trust that your dress is in good hands when you leave it, and with Chelsea it definitely is! She did a wonderful job with the alterations and included helpful tips and a video to help the bridesmaids learn how to do the bustle. Clear, upfront pricing as well. Highly recommend!

Had a bad experience with the blonde lady that I was told was the manager. I came in with my…read morebrother to return a suit jacket that had not been worn but the tag was cut off. We still had the tag and the original receipt. She refused the return stating she couldn't take it because the tag was removed? Ive returned multiple items with the tag removed at this location and others without a problem so I was confused as to why it was an issue now. All she had to say was "Nope, it's yours to keep". After looking at the return policy online again which states that returns are up to the individual store managers discretion I came back to speak with her again and ask why she would refuse a return now. She wasn't available, so I ended up talked to a gentleman who I've had good experiences with before. He just said that her word is final and he wishes he could help but he cant supersede her. I ended up driving 14 miles to the next closest mens warehouse where they did the return without question and didn't even mention the tag at all. Definitely wont ever be coming back to this place.

Writing on behalf of my fiancée, who purchased a suit and tailoring here. His first visit for…read moresizing and purchase were fine. They didn't have his size in the jacket he wanted so he needed to wait for a special order to the store. He picked it up a few weeks later and came back a second time for tailoring. He said he felt rushed, as the associates working complained about how busy they were, and hurried him through the process. This is his first suit, and he didn't understand how things should properly fit him. They didn't bother to help, just asking "does it fit?" and then moving on. His jacket didn't fit, actually, but he didn't know that, and they didn't look twice at him. He asked for the pants to be hemmed and the seat to be let out. Two weeks later, he picks up his suit. The pants rip immediately down the back, and it's apparent the jacket doesn't fit still. The pants weren't hemmed to the length he asked for either. Back we go to the store for him to explain. He turns over his jacket and pants after the tailor comes to look him and makes some recommendations. My fiancée is a bigger man, but was sold a slim fit suit. In asking to make the seat bigger, the tailor made a body shaming comment about his size and the cut of the suit. Today, we go to pick up the suit again. The jacket fits, but the pants have ripped again, and worse now, just from trying them on. We went back immediately but the tailor had finished early and left already. The associates said to come back in the morning and see if the tailor could squeeze us in. This is Thursday night, and we leave for our wedding Saturday morning. We're both disappointed in the poor treatment he received throughout the tailoring process, as well as the quality of the work done. If we can't get the pants fixed tomorrow he might be wearing an untailored pair off the rack. Hopefully this will be our last visit to the store this lifetime - will not ever be going back.