It's May 2025 and here to provide update on large trees we bought from Pittsford Tree and Landscape…read more(aka Village Garden Store) and they planted in Fall 2022. We've been trying for two years to get them to take responsibility and honor their written guarantee but to no avail. The attached photos were taken on May 7, 2025. They show the ridiculous way they chopped the root ball and then planted it bare root. This Sunburst Locust tree never had a chance of successfully transplanting. What replays with us are Bevin's initial words when we originally reached out with concerns about the health of the tree. She said, "Don't worry, I've never replaced a Locust tree." Well that's still true! Even when the tree dies and we are out significant money and need to start over with a reputable nursery, she NEVER REPLACED A LOCUST TREE!! AVOID BOTH PITTSFORD TREE & LANDSCAPE AND VILLAGE GARDEN STORE!!! Dishonest and a disgrace to small businesses. Original post: They won't honor their written 2 year guarantee on 2 large trees we purchased and they planted in October 2022. We have been trying to address issues with these trees since spring 2023 and still don't have a resolution 18 months later! Bevin never returns our calls or emails so we have driven to the nursery several times. Each time she lies to us and promises to come to inspect and trim the trees but does not follow through. She offered to extend the warranty to 3 years but refused to put it in writing. My last communication was requesting resolution sent a month ago via USPS Certified Mail...no response! We love to support small businesses but this one is terrible. They use the name of Pittsford Tree and Landscape, as well as Village Garden Store & Nursery. Attaching a picture of our Sunburst Locust tree in August...not exactly thriving.

Good quality trees but installation is sloppy with crooked trees and broken branches. Asked to have…read moresomeone come and look at trees, never heard back. We had to call several times to get an installation date. They are not very proactive with their customer service.

Van Putte have every vegetable or herb you can think of for your garden. They also sell plants,…read moretrees, shrubs, etc. I have never purchased any of their trees but I have heard good things about them. This business is a little higher priced than another local nursery we frequent, but they literally have any plant you can want or need. I have had to stop here every year for the plants I couldn't find at other places. They also have a huge display outside of their fountains, statues and other landscaping needs. It's a one stop get it all type place. The employees are super friendly and helpful. They are still adhering to covid protocols.

Lots of plants for gardening. I came here on Saturday and it…read morewas somewhat busy. Front parking lot was almost full. They also have a side parking lot, just a tiny bit farther. They have large variety of plants and tree for outdoor and some for indoor, and supplies for gardening. I won't say they have the cheapest price but also not the highest compared to other nurseries. Staffs are friendly and always asks if I need help

Beautiful selections, reasonable prices, and relatively streamlined services. Quality of geraniums…read morewere excellent.

Tis the season for spring gardening! This past weekend we checked the garden factory for the first…read moretime. It was HUGE! Definitely bigger than I expected. Tons of plants to choose from flowers, shrubs, trees, etc. Service was very helpful too. We ended up purchasing two susan magnolias and I cannot wait to see how they blossom! We will definitely be back to purchase more plants in the future.

Got another great order from Marlow. I got a Cattleya nobilior and a Cattleya Brazilian Jewel…read more(walkeriana x nobilior). They were both great plants, and the Brazilian Jewel is even starting to grow a flower spike. I have no words to express how much I love Marlow's orchids. They have top quality plants, a lot of them hard to find, and their customer service is fantastic. They are so friendly and polite, and they'll do anything they can for you. They'll even help you find a plant you want if they don't have it and you can't find it anywhere else. Thank you Marlow, you really are the best of the best. For anybody who has anything critical to say about Marlow's orchids... were you polite? Did you treat them with respect, rather than outrage? Did you politely suggest to them what you thought they should do to make things right, or did you respond with indignation, or did you just hope that they would offer some solution? People don't know what you want or what you expect until you tell them, and treating somebody like an old friend will go a long way in getting you the resolution you hope for.

This place is the best. They have an incredible, wide selection of orchids and are so helpful and…read moreknowledgeable. Every couple months they also have an open house with some kind of demonstration and not to mention a wide array of food. All of the orchids we have gotten from here have been very successful and healthy. Definitely worth a stop if you are an orchid lover or someone looking to expand beyond the grocery store variety.

This is my go to farm for plants. Located in Hilton and has…read moreeverything you need for your gardening needs. They also deliver stone,mulch, topsoil etc

The people at buttonwood farm are the most friendly people in the area. The go the extra mile to…read moremake customers happy. Family owned and operated and it really shows. Their prices are also lower than the competition. Customer service above and beyond. I will use buttonwood for any landscaping or gardening needs from now on

The staff was excellent with all our questions and needs. They had a very good selection of many…read moredifferent types of flowers.

I have been a fan of Chase's for years. It has always been my go-to for ordering flowers. By the…read moreway, my Yelp reviews are almost always good ones, so this is hard to write. I ordered a $90 bouquet for my uncle's funeral and of course I ordered from Chase's because I wanted the job done well. I got to the funeral home and I was so embarrassed. The bouquet I had ordered was so small. I couldn't even think about the service because I was thinking about how embarrassing this was. Don't get me wrong, it was beautiful, but it was not even close to being a $90 bouquet (the base price without taxes and delivery). What they sent I could have gotten at Wegmans for $30 or less than that at Costco. I called immediately after the service. They were nice, but said that was the correct price and bouquet. They said the vase I chose couldn't hold anymore flowers than what it had in it or it would look silly. There were 3 size options for the arrangement I chose. I ordered the largest one. If a vase is not big enough, why would you even have that vase and arrangement available together? They gave me a 20% discount when I called. Still not worth $72!!!!! Lesson learned-no more Chase's and call the florist next time to make sure my arrangement will be sufficient.

As a home brewer and indoor gardener I find myself going to Sunset regularly. The products they…read morecarry are great and the service is fantastic! Love going there, and even finding things on clearance can add some extra purchases that I had not intended. I feel badly, I know that the home-brew market has slowed, but luckily they seem to making up with their gardening sales. Some of the best cannabis growing supplies around.

On bottle capping day I was embarrased to realize I did not have sufficient bottle caps to bottle…read moreall 30-22 oz. bottles for five gallons of beer. I drove thirty minutes to their location and happily left with a bunch of caps. Great staff!

Great service, I called outside the US and got great service. Lorena was very patient with me…read more The flowers arrived on time and are they are lovely. Thank you so much for helping me make my daughter happy . It's amazing how powerful the flowers are

I picked my girlfriend up from the airport and decided to surprise her with flowers. Was like it…read morethat this Hole in the Wall, hidden gem was open! Thank you Lorna!