Lots of plants for gardening. I came here on Saturday and it was somewhat busy. Front parking lot was almost full. They also have a side parking lot, just a tiny bit farther. They have large variety of plants and tree for outdoor and some for indoor, and supplies for gardening. I won't say they have the cheapest price but also not the highest compared to other nurseries. Staffs are friendly and always asks if I need help read more

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I always leave with a haul when I come here to fill up my gardens in the spring! There's a pretty large selection of both annuals and perennials. Everything I've bought has grown great and takes really well. My perennials have always come back as expected. read more

Installed 5k patio, edging installed improperly which is causing movement of pavers, Asked for help get a proposal for 1300

I would choose to never do business with this company again due to the fact that they did not do one of the jobs they were supposed to have done. We had a little back-and-forth and then I was ghosted. read more

Van Putte have every vegetable or herb you can think of for your garden. They also sell plants, trees, shrubs, etc. I have never purchased any of their trees but I have heard good things about them. This business is a little higher priced than another local nursery we frequent, but they literally have any plant you can want or need. I have had to stop here every year for the plants I couldn't find at other places. They also have a huge display outside of their fountains, statues and other landscaping needs. It's a one stop get it all type place. The employees are super friendly and helpful. They are still adhering to covid protocols. read more

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We provided a deposit for our job the first week of August. It is now coming up on the first week of October and zero communication coming from them when the job would start. We reach out to them over and over to ask about the job. Still waiting to know when, or if, our job will ever start. Do not recommend working with them at this point. read more

They don't stand behind their products . Very disappointing. I bought almost a 100.00 plant and I had it a couple weeks and it died. When I called they said they don't guarantee their plants. I could understand if I planted them or it was inexpensive. Not the case. Then they came back and said they would put 25.00 towards a new one. So now I almost have to spend 200.00 to have a plant for the summer. Horrible service .she didn't even apologize. I am so upset and can't understand why they wouldn't exchange it. Unfortunately I will never step foot in there . read more

My fiancé and I did not know this little store existed until we were driving by one day. When we were ready to start doing our summer gardens, this was our first stop. We got many vegetable plants and a ton of beautiful flowers. My favorites were the hanging plants we purchased. Everything took to the ground and sprouted like crazy. Especially our tomatoes. We even used them to order soil and compost mix. Great family owner business. Staff were helpful and friendly! I loved that there delivery rate wasn't outrageous. read more

I have to say I feel like I am a victim of bait and switch. I just built a home in Greece. My siding is gun metal which is black and I wanted to exchange out my mulch for rock. I found on van putte's website a black granite rock. This rock was a midnight black color in the internet picture and when I went to the store to see it in person the rock was shaded and it appeared to be black. The issue is when they delivered it I initially thought they made a mistake and delivered crush and run. I went out and picked up a piece brought it in the house and scrubbed it and it was black until it dried. I went back to van putte and I was promptly told that the picture on the internet is how it appears when its wet and what is out on display is many years old and is never in the sun. Well I was a bit upset and told them that I can't use the stone as it makes the front of my home look terrible. I expressed by concern with them advertising a black rock which needs to be consistently wet to have the appearance they have portrayed as its normal appearance (normal should be wet or dry). It should be stated on the internet description and on the tag displayed in front of the actual rocks that this is NOT how its going to look UNLESS you keep it WET. To constantly keep a rock wet when its in the front of your home is simply unreasonable. Van putte basically told me they would do nothing about their false advertising of this rock. It was an extremely expensive rock, $287 per cubic yard. I will be issuing a complaint to the better business bureau and I just want the public to know not to be taken in by this falsity that van putte is putting out their with a very expense product. read more

I called Van Putte because I had a small flower bed installation that I wanted done, it was a bit more complicated because it butted up against a deck that required some grading work. I met with Kristen the project lead, who was friendly and seemed to understand fully what I wanted after a brief 10 minute conversation at the site, a few days later I had plans emailed to me with a path forward. When installation began, I had some questions for her and the men who were doing the install .. they listened to my questions, came up with a solution and the executed result was outstanding. I have to admit, they far exceeding my expectations ... I had no idea just how amazing of a job they would do until I saw the finished product. Randy and Peter who where on site doing the physical install are two brilliant and hard working men, they added much value to the discussion which helped me decide on how to proceed - true professionals in this arena .. I highly recommend Van Putte! PS ... as small of a job that this was, the team couldn't have been more professional!! read more

We are first time veggie gardeners here! We got everything we needed from Van Putte, and the friendly, helpful, and patient staff held our hand and explained to us everything a layman should know. Excellent service. read more

I hired Van Putte to put in a stone walkway and courtyard ($5,000+). Upfront, they told me the wait would be months which I clearly understood. I contacted them on the date they promised and they told me they were busy and it would be at least another month before they could begin. They finally arrived about 6 weeks after that. They spent two days at my home with the installation and left because it rained. They never returned until 4 weeks later after me contacting them numerous times and practically begging them to please finish the job. They missed promised dates several times. I was getting comments from the owner, through his staff, just saying "we will return sometime to complete your job...we are busy doing others". Long story short...the work turned out good but the aggravation dealing with them was certainly not worth it. I came close to calling a lawyer. If you contract with them make sure they sign off on exact completion dates with penalties incurred if they do not meet them. read more

I called them in September of last year to see if they would be able to mow my lawn and keep the bushes in front of my house neat and trimmed. I was told to call back at the beginning of this year to set up an appointment. Well, I was FINALLY able to meet with someone this past Monday, March 5th. Kristin came to the house, I told her what I was looking to have done, she scribbled in her little note book and said I'd hear back from them. This morning, I did. She said they don't do that sort of thing and gave me a list of people/companies that do. So, after getting the run-around for MONTHS, I'm told that they won't take care of my lawn. Awful customer service, lied to me about what services they provide and left me in the lurch. AVOID THIS COMPANY!! read more

Their selection isn't the greatest and honestly, you can find the same products at lowes or Home Depot for$5-$10 cheaper. You're paying for the environment which is actually quite nice... read more

This is a woundfull store.Always helpful &very pleasant. They have very healthy flowers. I can't wait to go every spring read more

Van Putte Gardens - Nurseries & Gardening Near Me - Rochester, New York

This place is 5 stars because the people were really smart but not pushy, and the plants were really healthy. I went there to get some vegetable plants and herbs to make container gardens on my balcony. They had a good selection of all kinds of vegetables (and some organics) and had them in single pots as well as 6 and 12-packs which was good because I didn't need 6 of one kind. The man I talked to was friendly and gave me some good tips on growing vegetables in containers (what size containers to use, what kind of soil is best, how much to water, etc.). I ended up getting a tomato plant, a pepper plant, a 6-pack of lettuce, and since they had so many cool & unusual herbs, got a pineapple basil too. Also picked up some seed packets of carrots and radishes and some seed potatoes (one bag was more than I needed but that's ok). I didn't buy anything else but they have a huge outdoor perennial area and a couple greenhouses for flowers and vegetables. The flowers were all really colorful and healthy-looking but since I have nowhere to put them, didn't end up buying any. They also had what seems to be several acres of trees, bushes off to the side and behind the main areas. It's in kind of a strange location (middle of a residential neighborhood in Greece), but I would definitely make a trip for any plants or gardening supplies I need in the future. Recommended. read more

Some background: my fiance and I have just purchased our first home in Gates and we have built a space for a garden in our backyard. We love to cook and eat fresh vegetables and hate paying into the Wegmans' College Trust Fund... I admit, my first thought was to go to The Garden Factory because they are less than one mile away from our home but thankfully, they had no remaining inventory. I searched for my second best bet and came across Van Putte Gardens, also nearby, which had one glowing review. I am so glad that I did! I am as much an amateur as anyone when it comes to gardening, and I will not hesitate to rave about the level of service I received. The associate that helped me chatted with me and gave me gardening tips for over 30 minutes. She even helped me select each plant and provided me recommendations based on her preferences and what we enjoy cooking. The prices were outstanding, even without consideration of the late-season discount, and I walked away feeling confident that at the very least, something will appear to grow in our new garden :-) The fact that she encouraged me to return with any questions I had and to give her a review on the vegetables that we liked best so that she could help adjust her future recommendations to our preferences, was very well received and appreciated. I will absolutely not hesitate to return again in the future and next time, Van Putte will absolutely be my first and only destination. Thanks! read more

They are the most knowledgeable garden center in town, with the best service in town. Not the biggest in town, Garden Factory and Grossman's have bigger selection on hand, but their customer service and health of their plants make up for it easily. Their customer service, product knowledge, and willingness to research and order what they don't have in stock are second to none. read more

Highly recommend this business. Their sales people both at the counter and in the design landscape division were superb. The landscapers were the hardest workers I have seen in a while. Nice and courteous when I went and said good morning. Trusted their judgement and suggestions and I am so glad I did. Will be giving them all the referrals we can. read more

Van Putte installed my patio and did a great job. I am very happy with the quality if the work. Highly recommended.

How was our overall experience with VanPutte? My answer is PHENOMENAL. A company is successful because it cares about the customer's experience. This cannot occur without their employees being committed to the company and the customer. I expect VanPutte already knows this because they have stellar employees who were a pleasure to work with, and a joy getting to know. Keep up the good work.....keep those great employees and your commitment to the customer. They are the measure of your current and future success. read more