We have been reasonably satisfied with storing our belongings at this facility, but when we went to…read morecheck on moving our 10x10 worth of stuff to Florida we were told that we could not park a pod on property for even a single day to load it and have it taken away the next day. There is plenty of room on the property so I'm not sure why this isn't allowed. It creates quite a hardship for those who need to transport their belongings any distance. Very unfortunate situation. This doesn't apply to everyone but for those who need this accommodation - be aware.

A few days ago I wrote a one star review. Mgmt co called. Delightful. Explained a medical…read moreemergency. Very customer driven. Although they are full today, I wouldn't hesitate to rent space there.

Alexandria was amazing! The people on the phone had messed up setting up my girlfriend's storage…read moreunit but Alexandria completely took control of the situation and got us set up quickly and with all the understanding in the world. Cannot recommend the place enough as staff is wonderful from my experience.

Paz is the man. I won't use any other storage. Will always recommend…read more Convenient location, and great service

DO NOT buy a thing here. No returns is apparently 'posted' on the window which was not pointed out…read moreto me and was among several other notices too far away for me to read and in the glare of the window. I spent $56 here on boxes and newsprint for my daughter's move and found when I arrived that she had all she needed. Day after I bought these items, unopened, unused they would not let me return them for a refund. Very poor PR and no regard to customer satisfaction.

This review is long overdue. I've been renting here for about two years or so. The owners are…read morecomplete idiots and don't know what's going on half of the time. The main owner, Bob, I think? Is totally rude, and will give you false information. Then, you call him out on it, he gets flustered and will hand you off to his son to deal with his mess. They have a HUGE rat problem, and won't do anything about it. I had to throw away hundreds of dollars worth of my personal belongings, because they were covered in rat urine and feces. They didn't apologize at all for this issue, and pretty much said, "there's nothing we can do." So lazy. This place isn't worth it. Give your money to another storage faculty in Davis.

Affordable rates, great customer service. Gates aren't open 24 hours, but they open early and stay…read moreopen to a reasonable time in the evening.

Never received my deposit back.they called me stating it would he returned and I gave them my…read moreaddress. buy still no deposit.

If you're looking for a storage in Woodland, you've found the right place! I have had 3 units with…read morethem for well over a year and could not be happier. The manager is super friendly and accommodating. They are in the middle of expanding currently and, from the looks of it, will have more than 80 empty units available soon. They also have a huge RV, boat and vehicle storage lot. This place is clean, affordable and provides amazing service, so look no further than Pioneer Storage II.

Five stars all around. Looking for storage in a pinch and Pioneer Storage II stepped up to the…read morechallenge. They had ample storage available to meet our needs and we're super responsive to our initial inquiries. Prices are comparable, the facility is clean and well taken care of and it appears as though they may be adding more storage units. I appreciate the phone calls from the on-site manager who called to proactively answer any of our questions after booking the unit through a third party site. Overall- I couldn't be happier. Appreciate the security and ongoing monitoring.

This is so unfortunate but I really didn't have the best experience here. Not only is management…read moreextremely pushy when it comes to signing a lease, they were very uncooperative unless you agreed to what *they* wanted from you. They also kept changing the deal they gave us regarding our rent and deposit plan. As if they couldn't just scroll up in our text messages to see what we initially agreed on. Very wishy washy communication between the individuals in the office. Things were fine for a bit, but then they took away my lease renewal after I said I wasn't interested in moving to a different building three times in three different emails. It came to the point where I had to just stop texting or responding to the emails because they wouldn't stop asking/messaging me after I kept saying I was fine where I was and I wasn't interested in moving. Very much like a toxic ex. I always paid rent and utilities on time, so it didn't make sense that they were forcing me to a different building. Taking away my renewal completely because I didn't comply with what they were forcing me to do put me in a huge stressor of a situation and I had to find emergency housing with such little time during moving season. Additionally, when deposit returns came. They take forever to send it to you, and they don't explain very well what you were charged for. The photos they provide are blurry, and in black and white. You can't make out what they're taking photos of at all. Plus, it seems like they just took photos of anything? We got photos of just a person standing in one of the rooms and the kitchen. No explanation for the charge, just a person in a room. It was funny to see that but still I recommend providing obvious photos of "damage" instead of sketchy, blurry, black and white ones. This property was alright at first but it's super obvious that they only care about money and not the people they are housing, which are more often going to be college students living on their own for the first time. I don't suggest living here if you're low income, a college student, or someone who doesn't have access to a lot of resources because they seem to just do whatever they want with you without a second thought. My only favorite part about this place was the maintenance crew. Super nice people and always got stuff done quickly. I really hope they're being paid enough for the amount of care they put into the residents, moreso than the management team. Sorry Arlington, I liked you at first but you really turned out to be a bad apple in the end.

Cockroach infested apartments; problem persists despite their repeated pest control efforts…read more Students are pressured to renew lease 8 months early, and before cockroach season starts.

great place with great workers! I drove to the parking spot cuz a tree branch stuck under my car,…read moreand a dude was entering the gate and helped me with it. Thanks a lot to the cool guy!

The worst place ever! We went in persona little over a month with our son to have a storage and…read moretruck reserved. He filled out whatever was needed. System was having some issues. The worker took his name and phone number down. We were told we are set for 6/10. 6/9 we called and were told we don't have a storage. We only have the truck. Spoke to the worker who claimed he was the manager. Told him who we spoke with when we were there and he told us this person doesn't come in until Saturday and he is or will not be able to talk to him until then. Basically he won't do anything for their mistake. we had to scramble to find another storage and closet one we found is 20 miles away as everything else near the school is gone. Unbelievable! DO NOT GO HERE AS they don't care and no apology whatsoever.

Had a great experience here at Westbrook. I looked at 3 different places in the area and found this…read moreplace to be the most clean, organized, and friction free in terms of onboarding. My wife was really stressed about putting our stuff into storage quickly and they made it a fast, easy, and dare I say peaceful process. It's new and locally owned and operated. Not one of those chain places that don't care about you.

Avoid this place if you value your belongings. The facility is infested with rats, and despite…read moreclaims that their insurance covers up to $2,000 in damages, they only reimburse a maximum of $500 for rodent-related damage--even if you've purchased their premium insurance. The information they provide is misleading and unreliable. This is in climate control storage. All my babies furnitures /appliances, sofas, two carpets totally damaged. Everything smells bad and poop every where. It cost me more than $2000 to $3000 of damage.