Good towing on such short notice!…read more I had my car not start up when I was at a gas station and this business was one of the few open on Sundays. The guy came and he claimed he was an ASE certified mechanic. He wanted to see first what was wrong with my car and he kind of bashed me a lot on my car brand and other brands I knew of. He basically told me that GM was trash, Hyundai was trash, and Nissan was trash. The best cars were Dodge, Ford, and Toyota. Idk...I have done my own research and I found Hyundai and Nissan to have like no recalls against them. Maybe he thought I said Honda? He did have an accent...haha Anyway, he got the job done and assured me that Firestone on Paul Jones Way was a good place to take my car to (I already told him I would want to take my car there upon his arrival). I am so glad they are open on Sundays as well! Price tag for the tow was $115, much cheaper than Bluegrass Towing. --------------------------------------------------------------------- One thing I found shady about this towing business was the fact that the individual who towed me had to call the gal, I had called, to give her my credit card information to pay off the bill. I had asked for a receipt and he stated that she would send it. How was she going to send it if she never had my email? She never asked for it when I had made the appointment. This is why I suggest that this business go to square or any other type of app that can take credit cards while the individual is towing in the field. It is way more convenient. I am monitoring my credit card closely to make sure it stays at the $115 amount.

Had a brake caliper (that another mechanic replaced) come loose on me right in front of their shop…read more Scott and Tyler were nice enough to come out and take a look and fix it right there on the spot for me. Great customer service. Really nice folks. Would recommend!

I got ripped off having to pay $570. Went to another place to just to check and see if my cylinder…read morehead was cracked and if it wasn't just some milling. Just pressure test and light cleaning on 2 heads. I was charged 175 for taking parts off they said it took an hour and a half when nothing even had any hardware... But then I found Thomas Machine Corp and thought I'd try them out. Explained my situation and discussed on a full pressure blast, valve job, and replacing valve seats. And Eric did a phenomenal job and got me right! Absolutely pleased with the service and also very kind guys here and very helpful. Cost aware too, they know what they're doing and they're here to help and get people right by providing top notch service! Got my car back up and running asap and it runs like a dream now.

I was extremely dissatisfied with my 3 week project which turned into a 3 month project over…read moreCentral Import Authority. Here are the main issues I had: -There is now a large dent on my rear bumper that was not there before. Now I have to pay to replace the entire panel. Erik, the owner, does not want to assume responsibility because "his employees said they didn't do it". Yeah, seems believable. I know for a fact the truck was moved on an almost daily basis and parked on the street because Erik has so many cars backlogged, he doesn't have room on his lot for many customer cars. I wonder how a dent could happen which this brilliant system in place? -This entire process took nearly double the time estimated with Erik putting many walk-in appointments ahead of my vehicle. At least two weeks went by after all of the parts had arrived before work began. There are cars on his lot that have been there over six months with no work being completed. He said that he prioritizes vehicles based on how badly the customer needs the vehicle back instead of the usual "first in, first out" approach. Sure makes me feel special! -Several parts and labor time was added on the final invoice that I did not approve. I paid it, regrettably, because I wanted my vehicle back after having spent over triple the time waiting on it as originally promised. -The power mirrors do not fold in. I paid for the mirrors to be installed properly and they were not. -The headlights do not turn on and off automatically. I paid for proper installation of the headlights. -The grille does not line up with the hood. The panel gap is off by at least 3/4 of an inch. It looks terrible. I paid for the grille to be installed properly. -The stitching on the dash is damaged. It was not damaged before. -The front sensors were not installed in the front bumper. I expected this to be part of the install for the front bumper. Now the parking system does not function. I took the truck back to Central Import for an estimated five days so that these issues could be resolved. After TWO WEEKS had passed with several texts and calls ignored, Erik called me to inform me he was done working on my truck and to come pick it up. He was extremely rude and said he did not want to work on it anymore and hung up twice. He called me a liar and used several profanities. To my dismay. I discovered absolutely no work had been done in the two weeks at their shop. What a spectacular waste of time. I would not take a Hyundai Daewoo into this shop with 500,000 miles. It's disorganized, overpriced, and absolute chaos. Not to mention, unprofessional. I don't think anything has ever been finished on time in the history of this entire operation.

I moved from out of state and had to change my non CARB cold air intake to OEM from ford because it…read moredidn't pass SMOG test. They scheduled quick and showed up on time and went right to work. They had all the right equipment to handle any job in the van. The job was completed in less than a hour. I would highly recommend them to help save you time from using a standard auto shop.

I was able to arrange service on a Sunday! Mechanic was very fair & explained the details of…read morerepair. I was not overcharged!

Thayer and his team are the best in town when it comes to diagnosing your vehicle problems,…read morereplacing an engine- which was a complicated job that they performed on our Honda SUV, and performing oil changes and regular car maintenance. They are professional, honest, trustworthy, and committed to what they do. Cole kept my husband and me informed of every detail of the engine replacement despite its complexity, and they delivered the service on the promised date. That is excellence right there!!! We have not had any rattling noise or other issues since then. We are so blessed to have known Thayer's shop, where we are assured that our vehicles are in good hands. We highly recommend Auto Alternative Service in Nicholasville for your vehicle needs. You will be treated with kindness and respect.

I was referred here by a friend and have never had reason to regret that advice. Thayer runs a…read moregreat shop and Nathan has been there for ages and does a great job. Very knowledgeable and value for money. They have handled oil changes, brake jobs, suspension and tire realignment, and scheduled maintenance like timing chains, keeping me aware of what will need to be taken care of to keep my ride running reliably.

So I was referred to this mechanic shop, after the auto cosmetic guy I go to, was fed up of finding…read moreways of getting my tail lights back on. OMG!! To fix a taillight on a Pontiac Vibe is pretty much hells on wheels! I made my first appointment; however, I was not able to wake up on time last Saturday. Instead, bobby, the mechanic and owner, had me come in today. Again, I could not make it on time (no it is not because I like to be fashionably late!) I ended up coming in at 10:30 a.m. and he started working on my car at 11:30 a.m. Man was it a journey! He fixed. I sat there watching t.v. in the office. He worked. I sat there watching t.v. at the office. He worked. I sat there watching t.v. in the office. He broke a sweat trying to use process of elimination on the wiring and I strained to watch the t.v. It was a fight to no end without either end giving in. OMG!! Finally, after 3 and a half hours, he finally got a spike out of my car. The tail lights were now working! Of course, this was all labor intensive, but he made me a good deal. He cut an hour and a half labor to work on my car and so the total was $159! (This is also were I thought to myself "DAMN SON, MECHANICS MAKE BANK! After hearing doctors and lawyers make $50/hr.!) Now usually in situations like this, I like to tack on a tip (throw money at people); but I am bat crap poor right now (probably because I eat out enough to do reviews on Yelp, 50% of my income). I am so poor, even California's debt, would be an improvement. LOL! I paid the bill and now I am street legal, at night, again. YAY!

I went to Justin's years ago and they always took great care of me, i couldn't have asked for…read morebetter service. The main reason for this review is because he takes such good care of my parents anytime they have a problem with their vehicles. My dad raves about coming here because he feels that he's treated so well and it means a lot to have someone be fair to them in a business where a lot of ppl can be taken advantage of. The work is always quality and honest, my family has went to Justin's for about 7-8 years without hesitation, I'm so grateful because I live in Texas and know they're in good hands. Thank you Justin's, the Webb family truly appreciates you and to have my Dad's approval is saying a lot about your work, integrity and character.

I have had issues with them in the past. They are not good at communicating with the vehicle owner…read moreto begin with but after this last situation with them contacting my mom who also takes her vehicle there before me. The situation is this I live in my van with my dog and am an equipment mechanic and welder and I took it to them because I don't have time to continue to works on my van. With my job and lifestyle involving being in the dirt, sand and grease my van isn't the cleanest but they are claiming it is a health hazard based on that. They contacted my mom before contacting me because they thought it was an awkward conversation causing family problem. I got my van back with issues it use never had before. Do not use this shop! Stay far away!

100,000 vehicle check up of 2013 Toyota RAV4. Excellent…read morecustomer service Interesting to talk to and understand.

These guys do such an excellent job every time! They really give my vehicle a great scrub down…read morebefore sending me through. And the prices are great! Highly recommend!

Went to Alan's to removed the winter storm dirt. Laughed with the guy that everyone seemed to have…read morethe same idea today. Sunny and warm, for January. They gave it a good scrub before entering. Nice job. have the interior a good vacuuming and was off. Clean car, happy me 24