I was dealing with a tire that was losing air on my Denali HD. I swung by and was quickly taken…read morecare of. The new place is beautiful and even though I wasn't there long, it wouldn't have been a bad place to wait if I ever need anything more extensive done. They can do anything here and at a fair price. I will definitely be back!

Terrible Service , charged much more than their estimate. poor communication . Did not return my…read morecall . Very disappointed .

Great service and scheduling. Very informative and suggested things that needed to be done. Want…read morepics of various parts etc. great communicators and clean environment. Appears to treat their staff with respect and appreciation.

I have gotten oil changes etc here and they are great!…read more I brought my car in as the TPMS was indicating my tire pressure on one tire was extremely low. Upon inspection there was a nail in the tire. I brought itmin and they took out the nailed there was no leak. They didn't charge me for the service-I was amazed! Very honest peeps.

Courteous, good communication and good quality work. Fair on labor time and labor pricing but…read moremarked up parts about 100% over retail. The job I had done should have been about $400 to $450 with labor and a retail parts charge but was over $600 due to the overcharging for parts.

Great professional service. They are not trying to sell things you won't need. Best auto repair in…read morethe Woodlands. Work done right pays for itself!

I was hoping a smaller "mom-n-pop" shop like this wouldn't rip me off as bad as a large dealership,…read morebut of course, I was wrong. When I first called, I was quoted $238.00 for a simple trans service (lift vehicle, drop pan and drain, and re-fill...very simple stuff). I requested a different brand fluid (Mobil 1 as opposed to the standard AC Delco), and it seemed like a hassle, which is ridiculous for a "transmission" repair shop. Total charge ended up being over $500.00 for something that probably took 30 minutes(?) to complete...I don't recommend these guys. If you can EVER do something yourself at home, just do it yourself. Don't ever feed the greed.

My warranty company sent me here. I was having issues with my car having harsh engagement when…read moreputting it into gear and when slowing to a stop. Once diagnosed the warranty company wanted me to take it to a dealership for transmission reprogramming but the shop owner told me I needed a new transmission and the warranty company just didn't want to pay for it and if I took it to a dealer for reprogramming I would be right back in a couple weeks. So I insisted the warranty company follow the shops suggestion and do the transmission work. They did and it took the shop 6 weeks. When picking up the car it was still doing the same thing and I had to take the car back in. At first I was told the transmission was fine and he did not have time to see what was wrong. He was not calling to make a claim with the warranty company. The warranty company called him and he would not speak to them to make a claim. It took me calling him several times and 3 weeks for him to make a claim with the warranty company. At that point he told the warranty company the new transmission had failed and needed replaced. However when the warranty adjuster and parts supplier tried contacting him multiple times he would not cooperate with them. He would not provide the information needed to get the parts or get the claim started to repair my vehicle. I had to file a complaint with the warranty company and get a resolution department involved. He still would not cooperate. I ended up after 8 weeks having to have the warranty company find another place to take my car to because he would not cooperate to get my car fixed. The new company had my car fixed within 2 weeks and it did NOT need another new transmission. It needed REPROGRAMMED just like the warranty suggested in the first place. Which by the way I asked him about doing and he said he did. Which he did not do he cause theres no charge for doing that on his receipt. When we went to remove the vehicle and tow it to the other location he was angry and was threatening to not release it. Saying I was going to get a bill because the warranty company would not pay for it and I would owe for his services. Which he did nothing at that point. The warranty company paid that day for whatever it was that he charged for and the car was towed away that day. Conclusion is that he is not honest and tries to get more work that is not necessary. He is rude and keeps your vehicle sitting for months. My vehicle was there twice for a total of 14 weeks with no repair.

from Scott and Jan Collins…read more I really hate to do this but I've got to call out Powers Transmission Co for horrible service...(I've been mega patient) I did not like the way they treated me when I took my car in for just a fluid change, they said it needed a rebuild. (debatable).... It took forever, & cost a small fortune.... Finally get it back & a few months later it starts this horrible whine. They have now had it over 5 WEEKS for warranty repair!!! Still nothing, They haven't called me once, I've called about once a week...Lame excuses every time. Anybody else dealt with this company???? Maybe contacting an attorney will help....

I am absolutely thrilled with the work Powers did rebuilding my transmission. They did an excellent…read morejob. I love my car - a Mercedes GL 550; despite it being 12 years old it still looks like new. I spent two months shopping for a new to me car - and just couldn't bring myself to spend a lot of money for a vehicle that I didn't like or want. It had never occurred to me to fix the transmission, but I thought I would just try it. I am so pleased - my car drives like new - and I spent a mere fraction of what I would have on a new to me car... Yes, it took two weeks to rebuild the transmission - again at a fraction of the price to buy a new transmission or a new car. Quality work takes time, but it was well worth it. I would write more but am going for a drive...

They're still very reliable. I've never taken my car in and left feeling like there's still an…read moreunresolved issue. The quality seems to be better than even the dealer. But I used to take my car in and expect to pay $500 and walk away spending $300. It was awesome. Now, I go in expecting to pay $300 and I end up spending $600. And their upselling doesn't feel great. It seems like they're not just being helpful. It honestly feels like the people on the phone are making a commission. I'm not saying that's what's going on, but it wasn't like this before. What happened? And the extras they're adding are incredibly expensive. If the thing I'm getting fixed costs $300, I don't want to be told you need these little things and it ends up being $600. Come on guys! I don't want to look for another mechanic, but I guess I better. So yeah, if you want it fixed, this is your place. But I would just absolutely say no when they start upselling you on things like an oil change, filters, tire rotations, etc...

Honest, affordable, plus quality work. They give estimates before they do any work. I checked…read morepricing and they did have the lowest price for the same parts. It is first come first serve but you can drop off the night before. Very convenient.

These guys are great! Just had a new Skunk2 Ultra intake manifold installed. The recommended time…read moreframe said three hours but the hoses to install were shorter on the oem intake. Plenty of improved pickup power and look better in the engine bay! Would recommend this shop for further installs

These guys are awesome. They are honest, hard working people who strive to do a great job, and they…read moredeliver on the effort. I brought on my r/t to have some work done, and had a radiator installed that ended up being faulty out of the box. With the warranties, it was no problem at all. They happily took care of the situation, and did a fantastic job. I highly recommend.

Thayer and his team are the best in town when it comes to diagnosing your vehicle problems,…read morereplacing an engine- which was a complicated job that they performed on our Honda SUV, and performing oil changes and regular car maintenance. They are professional, honest, trustworthy, and committed to what they do. Cole kept my husband and me informed of every detail of the engine replacement despite its complexity, and they delivered the service on the promised date. That is excellence right there!!! We have not had any rattling noise or other issues since then. We are so blessed to have known Thayer's shop, where we are assured that our vehicles are in good hands. We highly recommend Auto Alternative Service in Nicholasville for your vehicle needs. You will be treated with kindness and respect.

I was referred here by a friend and have never had reason to regret that advice. Thayer runs a…read moregreat shop and Nathan has been there for ages and does a great job. Very knowledgeable and value for money. They have handled oil changes, brake jobs, suspension and tire realignment, and scheduled maintenance like timing chains, keeping me aware of what will need to be taken care of to keep my ride running reliably.

Top-Tier Customer Service This Jiffy Lube hands down has the…read morebest customer service!! Spence, Michael and Cameron were amazing. It's rare to receive service that's both efficient and genuinely friendly, you nailed both. Highly recommend!

Amazing service! They were informative, didn't add any additional charges without asking us. They…read morechecked our fluids, our lights, and patched our tire during a standard oil change. we got a big military discount, and was a great bang for our buck. 10/10 will be back.