We have been using this company for our taxes for about 10 years now. We have been very pleased…read morewith their service. They even helped my husband close out an old business that took another accountant many hours/dollars to attempt to do. Skip was able to wrap it up and close it out quickly without draining our pockets. We would highly recommend this company.

ASK Tax has helped me for many years and always goes above and beyond. Thank you to the staff at…read moreASK Tax

I used FirstACH for years and never had any trouble. Their user interface was antique, but you…read morecould rely on their service being consistent. In about December 2025, I was contacted by a sales rep from a company called Nuvei who said that the payment gateway was scheduled to close and "all merchants need to migrate to the Paya platform." She said Nuvei had acquired FirstACH. Then began a nightmare of horrible customer service. I still as of end of January cannot access or use the "Paya platform." I have been referred around to different company names like Nuvei and the portal is apparently on mypuresight.com. The sales rep who originally contacted me keeps trying to help but just keeps sending me a pdf of a manual and says don't worry. I actually had two organizations using FirstACH. I have had the same experience with the other organization, except the sales rep for it is even less helpful, just telling me to call customer service. When I called the customer service number on the FirstACH site, they just answer "merchant services" and when I asked what company I reached, the guy sounded like he didn't want to tell me. Then he said "Paragon." I told him I was calling FirstACH and he said they also service FirstACH. It's shady, layers of different companies owning who-knows-what and nobody to really help. (If you saw the 2019 movie Laundromat with Meryl Streep--that's what it is like.) I highly recommend avoiding FirstACH, Nuvei, Paya, mypuresight.com and Paragon and looking for a reputable company. I am looking for an honest company that is not owned by three other layers of companies and has reps who answer the phone and are helpful.

They were very misleading with the discount fee that they made me pay. I had to practically yell at…read morethem to accept some of my customers for ACHs. They made me look ridiculous based on the paperwork they made them sign. I had to jump through paperwork hoops to continue ACHs that I have been performing for years with other companies. They are disorganized and change there API and break things. There are way more professional/cheaper services out there. Stay away for your own sake!

Very Incompetent company. Do not trust your sensitive personal details to these people. I underwent…read moretwo huge Irs audits because of them. They did not file our payroll taxes on time and our w2s were messed up. Consequently, the amounts we used on out taxes triggered audits by the irs. I had to pay 50k in taxes and penalties. And 9k in Maryland state tax. Don't trust them with your dog.

The staff at this office is wholly incompetent. The one woman we originally worked with was good…read more Shortly after enrolling things fell apart. Turns out our woman left. So now our payroll and employer's taxes were in the hands of incapable, uncaring, and unreachable Fiducial staff. Employer's tax filings were missed for October and December. They wrongly drafted an employer's tax filing for the quarter prior to hiring them. I still don't know how we're going to correct that. We instructed them to increase an employee's salary by $5000 annually, and we received a reply back that "I can't do that because I don't know how much he makes. You have to tell me how much to increase his biweekly check by." The sheer incompetence of this firm will not only cost you in service fees and VEC penalties and interest, you will end up spending just as much time on payroll as you did before using their services. ...Only with Fiducial you don't have the peace of mind knowing it was actually done, let alone done right.

She's been my accountant since 2011. Before I was handling preparing my own business and…read moreindividual taxes. Wasn't doing a very good job. Getting notices for incorrect filings. Audits. Etc. she went in a did all my books for me. Cleaned up my accounting system and started doing all my taxes. And no more notices. And I have a much better understanding of what good tax preparation looks like. I highly recommend her. And her company.

R.T. McCalpin & Associates has been providing tax and accounting service for my personal and…read morebusiness for over 13 years. The owner is always available to answer questions when I need information.

If I could give this firm less than one star, I would. We had our info in to him by the 25th of…read moreFebruary, and had to keep contacting him for any response. It seems that his M.O. is to take your deposit, disappear for weeks at a time, respond only when you make it known that you're upset and want your money back, then he comes up with an excuse why he wasn't able to complete your taxes. This time it was a death in the family; another review stated he had "back problems" and another that he was "sick". Ended up having to go to another accounting firm to get anything done, and only two weeks to the filing deadline. Avoid Travis Raml at all costs!

Don't bother to do business with Travis. Takes weeks to get back to you and doesn't keep up his end…read moreof the bargain.

Ms. Nicky is very effective and efficient and knowledgeable in her field of work! My process with…read moreher was very smooth and she communicated with me the entire way through!

From the owner: For your convenience, we operate as virtual tax and bookkeeping service. We provide a free…read moreconsultation, where we discuss your situation and walk you through all aspects of the service. We save you time, offer you information to relieve your tax obligations and or how to maximize your finances to grow your business.