They fit me in for a terrible toothache. As usual the front staff were wonderful…read more I ended up having to have a tooth extracted. Darcy and Dr. Balino went above and beyond to make me as comfortable as possible. But here's the kicker. Dr. Balino just called me (day 2), to see how I was doing. They are a very busy practice and she went above and beyond to check on me! I love this dentist! Which is so crazy because I don't usually care for dentists at all!! Dr. Balino, Darcy, Debbie and other staff up front....YOU ROCK!!

Greenbrier Dental has been caring for our family's teeth for several years now and I have never had…read moreless than wonderful experience. I cannot say enough good things, especially about the pediatric department and Dr. Spruill! Late yesterday afternoon, we called to get our daughter seen following a playground mishap. They graciously agreed to fit us in at the end of their day. Dr. Spruill evaluated our daughter and was glad we brought her in immediately. Though we had initially been told any procedure may have to wait, he stayed well beyond closing to make sure she received the surgery she needed. He and the assistant made sure she was comfortable throughout and called back today to check on how she was feeling. They communicated easily with my husband and I, ensuring we understood what was being done as well as follow-up precautions needing to be taken. We absolutely love this practice and I have frequently recommended them to friends and family! It is clear that they truly care about their patients.

I am a former Midget Family Dentistry patient and when Dr. Midget moved out of town, our family…read moremoved to Eastern Virginia Family & Cosmetic Dentistry. We have had nothing but the best experience since coming here. If you need an EXCELLENT dental practice, look no further.

Another great visit. Greeted with big smiles early this morning. Always starts the day off great!…read more Courtney Proctor, my RDH, is meticulous and so kind. She is an ODU graduate and I love her professionalism and knowledge. She also goes the extra mile. Squeaky clean teeth, dropping knowledge on cleaning tips to improve my flossing routine and helping me decide on dental products. I love trying different tools. Dr. Clay is warm and pleasant to interact with. I liked the way he engaged me in determining the course of action for my dental concerns. Bravo! Customer service is amazing here. Billing is always exact and timely.

I recently visited Dr. Folck's office for some fillings, and I couldn't be happier with my…read moreexperience! From the moment I walked in, the staff made me feel so welcome and at ease. Their friendliness combined with the calm, clean environment truly sets this place apart. Dr. Folck is absolutely wonderful--she is kind, gentle, and genuinely cares about her patients. During my procedure, she took the time to explain everything, ensuring I was comfortable all the way through. What I particularly loved was the view from the treatment room; it's beautiful and relaxing, which made the whole experience even more pleasant. I highly recommend Dr. Folck for anyone looking for a compassionate and skilled dentist. Thank you for a fantastic visit!

I've been going here since my mom coerced me into leaving our prior dentist. She started going here…read moreand was shocked at how amazing their customer service was, as well as how thorough Dr. Santos is. I used to love coming to the dentist (we all have our quirks, people!), until I had a bad experience at our prior dentist. I decided to give Smile By Design a go, and I love it (although I can't say I LOVE getting dental work done- I'm now a normal person that dreads the dentist). I've had filling removal & re-fills done, and I expressed my fear & anxiety to Dr. Santos, and she was so calm and patient with me during the entire procedure. That first experience I had with her made me feel totally comfortable and I trust her completely with my teeth. I think they do offer a lot of options, and some people are put off by that, but I'm gonna tell you- I bought that expensive Bluetooth toothbrush they offered me, and while the Bluetooth part is whatever (IMHO), my teeth have never felt better and my hygienist notices a difference in my teeth (which I totally believe!). My teeth feel like I just got a cleaning every single time I brush with it (which is nightly). Dr. Santos also suggested I get a soft night guard, and while my insurance doesn't cover that, I saved my pennies and got fitted for it. In summary, I do feel as though this dentistry has my teeth in their best interest, and I would recommend anyone going here! If you've had bad experiences at the dentist, be honest with them about it and I think they'll baby you like they baby me. We need it!

10/21 @ 8:00am. I went to a my appointment this morning for a preliminary routine check to see if…read morethere's anything of concern. My wife booked my appointment and noted that nothing would really happen today as they would be evaluating. My appointment was at 7:30am and I arrived early. The MA who pulled me back was asking me questions I honestly couldn't answer (since it's beeeeeen years since things have been done in my mouth). She made me feel and looked at me like I was stupid. We were precious patients in 2019 and had no work done since. There was no rush, and she could have looked at the chart but didn't. Long story short they made me feel stupid, they didn't provide quality competent care. My wife called at 8:00am this morning to cancel our future appointments and what's sad is that the person who took the call didn't inquire as to why two patients are deciding to no longer seek care from your office. Honestly, we should have trusted the reviews before being seen here. Sad that they do business like this. TRUST THEIR RATING! This means do not waste your insurance/money/time here. Also, the facilities are under par.

HORRIBLE customer service and VERY rude to African American staff. They told an employee to sit on…read morethe floor because they didn't have enough chairs. They (Claudia and Amy) also told an employee that she is "disgusting and black" which is racist, rude, and unprofessional. They made this comment during business hours with patients around. Very disgusting establishment. DO NOT give them your business.

Over the past year, I have had extensive dental work done under the watchful eyes of Dr. Sheila and…read moreher assistant Marecil at Vacendak dentistry. It has been a thoroughly positive experience. They are kind, careful, and wonderful to work with. I would recommend them to anyone seeking professional dental care.

As it sit here waiting for my teenager, I decided it was past time to review Vacendak Dentistry so…read morethat Dr Dan and Dr Shiela get the accolades that they deserve. This office is wonderful; from their front-desk staff being friendly and knowledgeable to the Doctors themselves being amazing dentists. When I schedule with them, they're ALWAYS accurate and 100% sure ... I have to juggle appointments for three kids (plus myself) and I get super frustrated when an office is constantly canceling or rescheduling appointments on me. This NOT an issue with Vacendak Dentistry... if they schedule us, that is when we will see them! As an extra bonus - they always run on time!! Love it. When it comes to payment, they're ALWAYS up front with us about what the cost is before they do any work (barring anything unexpected, of course), providing a written estimate before they even go back. We have Tricare and our Dental recently changed VERY MUCH for the worse... they have been wonderful about maximizing our coverage and making sure we understand the costs of appointments and procedures before starting. I see Dr Dan, and he diagnosed my TMJ, suggesting we try a mouth guard as a potentially simple and less expensive solution before I spend a ton on orthodontics. The custom mouth guard (which was affordable for us) has helped a lot, relieving my jaw pain from clenching at night and I wear it during the day while working to prevent my jaw from locking. We are grateful to have finally found a wonderful dental office here in Hampton Roads that is so close to our home and cares so very much for each of their patients.

I've been going for service when they took over the practice from my previous dentist. All was well…read moreuntil they switched my care from Dr. Lewis to Dr. Wardius. Dr. Wardius informed me that I needed Invisiline because my bite was causing fissures in my teeth and would need crowns. I was counseled that insurance would cover a portion of the treatment. Bear in mind, Dr. Lewis never proscribed Invisiline for the over 10 years of treatment. Two years later, I get a past due balance of $3700.00 for Invisiline. Additionally, when the Invisiline was removed, Dr. Wardius informed me I needed a crown -- despite being told the treatment would protect the affected tooth. Be very careful of the upsell Dr. Wardius performs. I'm furious with this outcome and am looking for a new dentist.

This office has been caring for my family's dental needs for at least 5 years and I absolutely love…read morethem. Many of the staff members have been there for years so that's a plus. The staff is also very friendly and knowledgeable so you always feel like you are being cared for by family that cares about you. Our current insurance carrier is Tricare and this office is an authorized provider. They are also very good about processing claims and communicating with patients.

I got kicked out of the entire practice. Now I have no dentist at all. Letter received to that…read moreeffect. Reason given was non compliance with extensive treatment plan. Had many reasons for this, but was told I would get dropped if I didn't do something. I made an agreement with them to get one tooth pulled, and got dropped, anyway, even after seeing oral surgeon.

I had a bad experience with the staff. Double insurance and told them to do a pre authorization…read morebefore I get any work done. They just saw double insurance. They say I should've been covered with everything. But end up with a bill. Some staff is nasty with me when I was paying the bill but not quickly to them. And said I can't schedule a appointment until bill is paid in full. After being treated this way. The bill is paid and I will never get service again, nor my family. On God

Visiting this place feels like going to a family reunion or visiting "Cheers" where everyone knows…read moreyour name. The staff is incredibly friendly, and Dr. Tim is brilliant; he performed an implant for me, and it was fantastic. I have been a patient there for several years and have consistently received excellent service.

Dr. Perez is kind and always provides exceptional dental care. I have had root canals, extractions,…read morecrowns, etc... His wife who runs the office, provides a comforting atmosphere and makes the whole appointment run smooth. All of the hygienists are very good at their job and too have a kind disposition. I have recommended him to several of my family and friends and even though his practice does not accept my insurance, I will not go to another dentist!!