When my mom was alive she used Sugarfoot for all of her jewelry repairs. I have been going here for…read moremany years now and have had a verity of things completed. Including ring sizing, earring post replacement, diamond replacement and prong repair. All of Margarets work has been amazing and professional. Thank you Sugarfoot for taking care of my family heirlooms....

Showed up during business hours and the person would not take the time to offer me a ring. Seems…read morekind weird to have hours, be at the shop and not sell jewelry. Perhaps I don't look rich?

Kelly was recommended to me by two separate local friends. She resized a delicate European cut…read morediamond ring for my engagement. She took time to get the sizing right and gave me a lot of insight about the diamond. She definitely improved the ring and cleaned it beautifully. She understood how special it was to me and even provided a very quick turnaround. The pricing was very fair. Having this ring fitted properly really feels like it is symbolic of marking a new and beautiful era of my life; it means so much and I am very thankful. Highly recommend!

This is one of the best all encompassing jewelry stores in country. Kelly being one of the nicest…read morepeople in Humboldt has facilities to fix, polish, resize, reset and many more things needed to be a full service jewelry shop. She has a gorgeous showroom with finished jewelry, faceted stones and displays to help with custom selection. If you are free on Wednesday - Friday stop by and say hi to Kelly and her pup Brinly!

It's extremely unfortunate that this bead store is nice . Me and my family are new to this area and…read moredecided to explore downtown , and we found this shop & decided to go in & pick something for my daughter to make (mind you we know nothing about making jewelry).So the fact that I was treated as if I was stupid or I didn't make any sense when I was talking was completely disgusting. Their customer service was terrible and the slam to the recipe & pen was completely uncalled for . I didn't wanna ruin this experience for my daughter so I kept my cool. If i was alone I would have walked out the store and spended my money somewhere else . I definitely wouldn't ever come back or recommend this place to anyone . Do better

Only been in store once, travelled 2.5 hours just to buy from their brick and mortar. I have made…read moremultiple online purchases and each time they have been amazing as I had saved several gift cards from Xmas. I called and they processed multiple transactions so that I could use my gift cards as I wasn't able to input multiples online. I also received a credit back as I ordered a few items from their fb page and paid my invoice on Sunday and then they decided to have a cyber Monday sale and offered me the discount. Amazing service!!

Very unclear on how they charge and horrible customer service. Definitely wouldn't recommend them…read moreagain.

Just picked up a reset of a small loose Diamond I had that had strong sentimental value. Bonnie and…read moreco did an amazing job. It's more beautiful than I imagined it. Thank you Whiplash Curve

The staff helped me design a ring that I've been thinking about for years. They were very…read morecommunicative and efficient.

Brought in items this summer to get appraisals for insurance purposes and 8 routine repairs: 3 new…read moreclasps and a ring down-sizing and 2 thrown pave stones. Paid over a thousand for this. I picked up the repairs many weeks later on a day I was leaving town and didn't realize the appraisals were missing. Called & left a message with no reply. Reached them today and I described the woman who took my order and asked the new owners to ask for her & their response was basically well the appraisals were not on your receipt so you are just out of luck. We don't care what you say you were promised. They didn't even ask the employee- who was so nice. Well I l USED to be a customer here but won't be going back- sad- the prior owner and employees there had been so nice!!

We were just here purchasing a gift for a wonderful coworker and the associates here were AMAZING &…read moresuper helpful! If you are in the market for jewelry than this is the place to be! They go above and beyond to help you through the selection process to get the right item. I can't say enough; customer service was through the roof!!

Elliot is very unprofessional and unhelpful. He was on his phone the whole time when my fiancé and…read moreI clearly needed help. You lost a costumer that day. Fire that employee immediately.

Outstanding and quick service. I've had our watches repaired, sized and batteries replaced here…read more The owner is genuinely kind and gracious. I highly recommend for beautiful jewelry too!

I lost everything in the 2018 Paradise Campfire, but I was able to salvage a few pieces of jewelry…read morefrom the ashes and brought this pendant to Cindy at Ferndale Jewelers to see if it could be somewhat restored. I was and am SO pleased at how she was able to bring it back to life!! And she surprised me by doing it at no charge!! She was able to give me back a piece of Paradise!! Cindy has also repaired several other pieces of my jewelry as well and I was and am very pleased with her work! I highly recommend this local business. Service with a smile and impeccable quality and workmanship!

I'm so upset! My husband and I drove up from South San Francisco only to find that the store had…read morejust closed! If you will notice the picture it says that the store is opened for 51 minutes!!! The cashier did open the door and only smiled when I told her that we had just driven 5.5 hours to go to shop at Holly Yashi. She kept saying "I understand ". No she doesn't!! She didn't waste her time and $$ driving up to a store that was closed. She did say that they had just changed their social media...well you missed one. And to make it worse the store is closed on Sundays and Mondays. Shopping at Holly Yashi is just about the only thing to do in this town. Grrrrr!

I mean, what can you say? It's the Holly Yashi Mothership, the font of creation, the place where…read moretheir jewelry is actually created. In Arcata, of all places- who knew? Cute and inviting showroom, you can catch a peek into the studios out back, and there's plenty of signage to explain the timeline and milestones of the company. And hey, they're even willing to make you a capa while you shop!

this place sucks. I had a bad experience here. the owner was rude, did not listen to my simple and…read morefrankly very sentimental project. All I wanted were some glass beads and empathetic customer service. The young associates are nice, I spoke to the wrong person, apparently!. Felt worthless leaving this shop, thank you so much for that

A bit pricey but such a cool selection of beads and beading materials. I happily spend my money…read morehere and always enjoy this shop. :)

What a great experience! Gary is so skilled at fixing watches and clocks, and is very skilled at…read moreconversation too. We had such an interesting chat as he worked on my watch. Gary is so talented and charges such a reasonable rate for his services that I can't recommend him enough.

Gary is a professional in every sense of the word , if you need anything relates to watches. DONT…read moreGO ANYWHERE ELES !