Fantastic customer service. I purchased a gameboy game that needed some tlc. Unfortunately, one of the functions didn't work and they gladly let me return it. I was super glad how fast they did the return and that they were going to refurbish the item even more and make it like new. I'm hoping I can get back in and purchase it before somebody else gets their hands on this relic. Fun store. Lots of affordable goodies read more

The guy I talked to was Rude, and had no consideration for me nor the transaction I was negotiating. I am sure that I got ripped off. Don't even go in there. Shop around the other pawn shops. The worst deal you can get would be from Bob's. read more

Service is fine, but prices are wild here for certain items! Some of the items are priced more than they cost new. Make sure you look up prices online before you buy anything to make sure you aren't being taken advantage of. read more

Went in to get a bracelet looked at, service was absolutely rude. Felt the gentleman's homophobia help with that. There was no conversing he threw my 1ctw natural diamond bracelet on the scale like it was fake, then handed it back to me after saying "he can't help me with that" like I was a zombie was so disgusting and rude. read more

I have an item here that i want to pick up , but the store has been closed due to covid precautions I assume , I have tried calling many times but even the voicemail is full. The day are passing and my date is approaching that I must pick up or forfeit my item , I am very worried that I will have a hard time picking up my item once you do open because If the dur date on my ticket,. Please provide a way to contact you because I want my item and it bothers me very much that I cannot pick it up read more

This is the best pawn shop in town!!! They have great prices on tools and guns and tons of other stuff like jewelry and electronics. Bob likes to trade and make deals and the loan rates are the lowest in town. Thanks Guys!!! read more

Stopped in here looking for loose diamonds in order to make a pair of diamond studs. At this time they did not have any loose diamonds in stock. Instead I found an exquisite 1/2 carat solitaire engagement ring with a VS quality clarity (near perfect) which caught my eye. I was totally in love with the diamond, as well as the asking price, but did not want the thin gold band. The boss was very accommodating and said he would take the diamond out of the setting. We negotiated a hella deal, much lower than the initial cost. I am very happy pleased! Hip hip hooray. If you are looking for great deals on diamonds checkout the local jewelers, on line venues like bluenile.com, eBay, Craigslist etc, then hightail it straight to this pawn shop and congratulate yourself on finding the best deal ever. read more

I had a 21 inch gold three link figaro necklace that I had pawned there for several years with no trouble. I couldnt find my pawn ticket and went in to check on the date. I dont believe I.was late! They informed me I was late but they never sent me a letter. I had changed my address there several months before but all they had was a 2 year old address for me. It was a week past the grace period (supposedly)and he said he had already sent it out( appraisal?) and had sold it which seemed pretty fast .turnaroumd to me especially when he had told me the previous time I went in that they, were having trouble getting things in the store to sell. Their business was having it tough with the Coronavirus payments going out to people. Somebody deleted it from their computer or didnt enter it right but I guest doeent matter who or why Im out an necklace that will cost at least 1500 for me to replace but probanly closer to 2000 which I cant afford and he got it for 90 bucks. I will never be back. I have always got better prices when looking for things to buy across town at Humboldt Bay Trade and Pawn anyway. Now they will get all my business and Bob can kiss my ass! read more

I recently as of yesterday gave you guys my hard copy resume, I can work any hours and any day that I am needed I have no kids no wife no life lol. Scott C, Dean # 209-684-4108 or scottcdean3@gmail.com. I am also a Honorable Discharged Veteran from the Air Force, and you are eligible for Employer Tax Credit upon on me being hired with your company. I have also worked in the Eureka area since 2015 till now. I have worked at Pacific Seafoods and at the same time I worked for the Townhouse Motel at the same time. read more

Great shop! I sure wish they would post some information about their future plans concerning hours of operation during this Outbreak! They have a sign stating why they've closed but nothing further! Please, Can someone let us know how long your going to keep our stuff! I agreed to a short loan period and I would really like to have my property back!, I need it especially during this outbreak. Other businesses are doing it , The banks let us in one at a time or so and others are doing business very cautiously and professionally. PLEASE would you please let us know something!!, If anyone out there knows one of the employees or has contact info on Bob, Could you please post it?, Like I said they've been great to do business with but come-on!, tell us something!, Mike read more

Love them ! the whole crew is so kind and helpful. I bought a shimano told 50 lbs fishing reel. My family Will always check bobs pawn when traveling thru eureka ca. read more

Cool little pawn shop. Guys that worked there were great. Was looking for an old ds lite, only place in town that had one. Got it plus a game cheaper than I could have gotten the system alone online. Very happy, very impressed, cannot beat these prices anywhere in town! read more

Excellent Customer service & amazing deals, picked up a Bugera Half Stack Amp and an incredible BLACKSTAR Full stack here, plus a few cool bass & 6-string electric guitars and several laptop computers too, HIGHLY RECOMMENDED !!! read more

Went there to buy a capacitor for my stereo system in my car they sold me one with no charger and no wires for $90 then I went to Eureka Car Stereo to get the wire, and they had the same capacitor brand new with the wires and the charger for only $56!!!! this place is a rip off and I will never go there again straight Crooks!!!! read more

Get pawn shop.... Has a lot of different things to catch ones eye! Everyone is very helpful trying to find what your looking for. Definitely will be going back! read more

Came down here to bobs and looked at some guns did not see what i wanted so they gave me a card for www.galleryofguns.com which was awesome found what i wanted ordered shipped in 2 days freaking killer these guys are helpfull and appriciate your buisness i would go here again before pacific outfitters or anyplace else in town they rock read more

This place is a poor excuse for a pawn shop at best, I have given them more than one chance to prove me wrong and they continueisly disappoint. They sell faulty electronic devices and do not informe customers until after a purchase that there are no returns except for store credit and then they RESELL the returned faulty products read more

I was looking for an MP3 player and I had a limited amount of money. I stopped at Bob's to check out their selection. The store was well organized and had a good amount of merchandise without feeling overloaded. It was easy to find the section I was looking for. They were only selling iPods, however, and with the price on the tag I wouldn't have had enough money to cover tax. I started to walk out when a man stepped out from the back and greeted me. I let him know that they had what I wanted but I didn't have quite enough cash to buy it. He walked back to the ipods and we were able to work out a deal. The transaction took only a moment, and I got a better product than I was expecting to purchase. I would definitely recommend this store. read more