Jeweler for life! Personalized and attention to detail. Exquisite one of a kind pieces. Highly…read morerecommend!

Best jewelry store in Spokane!!! Amazing customer service and relations and trust them with all my…read morejewelry needs and wants! You'll find exactly what you're looking for!

Very professional and they do amazing work. We've had two pieces modified and a very complicated…read morerepair. Very happy with the results.

If you're looking to sell gold, do NOT go to Pounders Jewelry. I attempted to sell a gold ring…read morethere recently and was low-balled. Two different pawn shops in the area were able to pay $140-150 more for the same ring. Very disappointing. They were shocked that I was offered such a low price. I will not be going back there ever again.

The service here is high pressure and the jewelry is junk. I inquired about rings when my fiancé…read morewas shopping and they misled me dramatically about the quality and workmanship of the rings...the instock selection has tiny diamonds surrounded by even smaller diamonds, they are poorly cut and low grade color/clarity. They have zero flash/fire, and are dead. I've seen cubic zirconium with more flash in sunlight. If you are on a limited budget like we are, avoid this place. Your dollar goes much, much further elsewhere. Buy here if you have no idea what quality jewelry really is. If you want something nice FOR THE SAME PRICE go to The Diamond Shop or Johnson's Jewelry in Moscow. They will not only give you good advice about what to look for, but they have high quality. A higher grade diamond, though smaller, will be much prettier than a big, low grade diamond that looks like a chunk of glass.

I love this store. It's been a foundational store in downtown Moscow for decades. The variety of…read morerocks and interesting stuff is mesmerizing and I like to look at everything. The staff is friendly and the head jeweler has gone above an beyond for me with several projects (ring, bracelet) -- his craftsmanship is superb. He's funny and bright, too, but often has a lot to get done because people know his work is great so sometimes you have to be patient, especially when it's a big downtown event day and the store is packed.

We went in about a month ago to try and get a custom piece done for my wife for Mother's Day. After…read morewaiting for the custom jeweler for about 30 minutes, I finally got a chance to speak with him. He stated that it was the second busiest day of the year due to the opening of the farmers market and that he didn't know how much we could get done. I sent my wife over to begin talking about her vision. The whole time, she felt as though she was an inconvenience. His overall tone, with me and with my wife, was that he was annoyed that we were bothering him. We proceeded but we left feeling rushed and unappreciated as customers. We ended up canceling, went to Sam Dial for the same process, and had a great experience there. I do not recommend this place. They may be for you, but they were not, and are not, for us.

I purchased a $200.00 pendent from zales and it fell apart the first time it was worn. When it is…read moretaken back to this location I was told that they would fix it for a charge even though it was less than a month old. I was also told that I should have purchased a better quality. How rude was that I really feel that a $200.00 purchase should have been a very good quality. I also did not realize that Zales sold jewelery in categories of poor, good, better and best. I would not recommend this company for any purchases or repairs

Wonderful selection of oddities and knick knacks. Beautiful jewelry by artisans of the Pacific…read moreNorthwest region. I laughed harder in here than I have in a while... do not skip on reading the cards. Buyer has done a great job curating their store. The woman working was incredibly friendly and mentioned she almost went to U of M, so it was nice chatting about our home state. Will be back next time we are in town

Customer service skipped this business and so should you. There are plenty of cute small businesses…read morein the Main Street area, this one you can skip.

we live in colfax and don't have a lot of time. we drove to moscow to get my daughter a nose ring…read morebecause she lost hers last night. the website states that claires is open from 11-7 pm. we got here at 1:30 and the store is all locked up with a sign that says be back at 2:15. We don't have time to wait. also a 45 minute break at the least is a lot. my daughter got her nose pierced here and it was great. but not being open when you're supposed to open should not fly in with the managers and the claires franchise.