The Bedard brothers team strikes again. My wife's CR-V had…read morea recall for a fuel pump. She called and it was in the shop the next day and returned to her a few hours later. Fast and reliable.

I had a service appointment for my wife's Honda today. The Service Advisor, Jarod, was super…read morehelpful and accommodating. The service was completed quickly, and I was given an inspection report with future services that would be needed. Also, a shout out to Peter in Sales, who is always great to talk to and one of the best salesmen I've had the pleasure of dealing with.

This is an amazing mechanic very honest. Nice and friendly, always does good work! Very…read moreconscientious.

Great service at fair prices. it's a husband and wife doing the business together and they're both…read morehonest. I am definitely going to be a repeat customer.

I have some pretty extensive experience with car dealerships when I was younger; as an employee, a…read morecontractor vendor, owning a car transport company, and as one-time partner in a used car dealership. As you could imagine, I have a rather dim view of how most dealerships operate. While searching for vehicles on the Internet recently I stumbled on a 2013 Tahoe in the Bedard Chevy used inventory. During a visit I reviewed the vehicle and it fit my needs rather well. I was looking for particular options for a long time and this vehicle had them. The Tahoe was also the cleanest and less abused of all that I had considered. The sales person, Heather was extremely helpful and low pressure. The next day we made a deal that I was happy with. Upon delivery of the vehicle I discovered a malfunction with the Tahoe's heated driver's seat. Heather was exceptionally responsive in getting the problem fixed, as was the service department. I can't say enough about the apparent honesty and integrity of the Bedard folks I worked with, right down to the courtesy of the drivers who delivered my vehicle to my house!!! It takes a lot for a company to earn my trust. Bedard has done so. No baloney, No BS, No excuses. Bedard is a low pressure, low hype dealership. It was worth the drive and I live over 1 hour away. I'll be certain to recommend Bedards to all of my friends.

Heather is a wonderful salesperson! She worked with me via email, text, or phone depending on what…read moreI needed. She had so much information about the Chevy Bolt- which I was surprised they had in the color I wanted! She set me up with a great price and I don't feel slimy like I did the last time I bought a car. Love her and I love keeping my money in the Berkshires

Extremely disappointed in the treatment we received for a minor repair when our truck was towed to…read morethem. The steering cable became dislodged. We were told the cable was broken and repair would cost 640 dollars. When we questioned the amount of their estimate they said there was nothing further to talk about. In frustration we had the car towed to a local repair shop where we viewed an unbroken cable. All that was needed was a 1/4 inch small ball that need to be attached to a bracket. The price to get it fixed was 204.00. This is the first negative review I have ever written but truly feel mistreated and hope this will help other people who needs car repairs.

Bought a 2017 pro master city on 7/31 Signed bank loan and…read moreall paperwork. They sent the van out to be upfitted that next week. I have talked to Steve Bedard, Dave Kondej and Gary -General manager. No can tell me when or where my paid and bought for van is. No communication or satisfaction from this dealership Paid good money for this van. From day one the shelves made some much noise you couldn't hear yourself think. I called advised Steve Bedard and Dave kondej of the issue. All I got was "sorry not our product " it's the upfitters. YOU guys hired them. Called again. Talked to Brian bedard. He"ll look into it. Month later. No response. Brought it to another dealer. They advised me that Bedard's removed the airbag molding. See pic. Sloppy and unprofessional service.

I purchased a Toyota Tacoma at Coggins of the Berkshires and will be taking them to court due to…read moretwo illegal repairs. Coggins performed unlawful repairs on the truck that affected both performance and safety after selling it with an audible exhaust leak. Please see photo of illegal silicone repair made to exhaust manifold after truck was brought back only two days after picking up. This illegal repair would only have lasted a few months if it had went unnoticed. After returning truck to Coggins for repair, Coggins kept the truck for several days and 'repaired' with a giant glob of silicone over the leak. This repair would never have passed inspection and was dangerous to the safety of everyone riding inside the truck. My mechanic looked disgusted when he showed me. Also, I was told the truck would be brought to Toyota standards and instead undisclosed aftermarket parts were used. I highly recommend having a mechanic check out any vehicle purchased here. I personally will never purchase anything from Coggins again. Instead, I am reporting them to the Massachusetts State Attorney's Office, the Better Business Bureau, and will be taking them to court.

I was totally lied to by my salesman, and have proof. I drove my vehicle exactly 90 days, which I…read morelater found out was my only warranty, and that was almost a year ago. Now I'm losing everything as a direct result of these shysters. I am going to plaster this all over Facebook and I will see you in court one way or another whether it be by me bringing you to court or you bringing me to court because I have legal proof you have nothing, but lies​

Recently purchased my 4th car from Dalton Auto Express Customer service is always A+++ whether…read moreits Eli , Joe ,Melissa or Alex Always a pleasant experience with zero pressure which isn't always the case when purchasing a car Cannot recommend them enough for your auto needs ! Brian

We can't say enough about Eli and his staff. Super friendly,…read morehelpful and knowledgeable. All their cars are recently off lease, the best scenario for a used car purchase. If he doesn't have what you want on the lot he will find it. Every car is fully serviced and detailed before you drive it off the lot. Based on our needs he recommended a 2016 Nissan Pathfinder. A beautiful moss green, 3rd row seating, 4WD, 28,000 miles.. We are very happy and recommend them to anyone wanting a low mileage used car.

They were very nice on the phone. Great with Saabs. I recommend them for anyone especially with…read moreSaabs very good experience! Ty for your expertise

As someone who is notoriously neglectful of his cars, I need and appreciate the help of a trusted…read moremechanic. My Saab, recently off warranty, has been serviced by two dealers who, while 'ok', were never worthy of my affection. Today, after visiting Performance Automotive, and having John look over my girl, I feel like she and I have found a trusted advisor. The setting is that of an old home on a side street in Pittsfield, MA, now completely turned into an office and garage. It's quirky and wonderful, like the Saab brand itself. I had heard of this place before, and of this famed 'master Saab mechanic', but today was my first chance to experience a devoted, experienced Saab professional. Saab-ulous!

They run a very professional, no nonsense shop. We have all of our Volvo work done at Bedard…read moreincluding the substantial refurbishing of a classic, 2012, C30, T5, Turbo Coupe. I wait for my vehicle in their modern, comfortable showroom, coffee and snacks provided.

Carrie, the service department manager is very professional and willingness to help is very…read morewelcoming. She listened to my car issues and they were very prompt in letting me know what they found. It was my breaks/rotors and found that many XC90's 2017 were found to have the same issues, she said it would be a couple hours and offered me a car while waiting, so I was able to go home and return the next morning for my vehicle. It was a very quick and easy experience and it was nice to actually find in a dealership. Kudos!!!

Mark and Bill are the most trustworthy car dealers I have ever met. I brought my car in and asked…read morehow much they could offer. They told me their best price, which was better than the dealerships were offering, but still not enough for me. When I mentioned that I needed more money for the car, they gave me all kinds of helpful advice about how to sell it myself. They stood to gain nothing from all their efforts; all they were doing was helping out a fellow human being. I would trust Mark's Motors in any business transaction.

We just purchased a 2010 GMC Canyon from Mark and his dad, Bill. They are very pleasant to deal…read morewith and their prices are great! My husband has wanted a pickup truck for a very long time, and although we just purchased this truck today, I know he is pleased with the purchase. Mark made it very easy for us and was not bothered by the numerous questions my husband had about the truck! I would recommend checking out Mark's inventory the next time you're in the market for a great used vehicle!