If you want to sell your house cheap or don't need a realtor that can sell outside of an ideal…read moresetting (like the Covid-19 environment), John is the realtor to go with!! We contacted John Binder as a local Real-estate Representative and after 35-days of back and forth corrections to our listing and without a single showing by him, we requested to terminate our contract. The only showing we got were from other realtors in the 35-40-days it was listed. After a another weekend of frustration and not hearing from him, we asked to terminate our relationship. He repeatedly apologized and admitted he dropped the ball and didn't do a good job for us but would start from here on out. He repeatedly begged us to keep the listing with him. We explained again we had lost faith in him and really just wanted to go a different route. This experience has been extremely exhausting that we no longer want to sell or rent out our home. If you sign with John Binder, we hope it works out for you. I'm sure it will for him.

DiAnne Spain for the win people! She is the BEST at what she does and has both helped me buy and…read moresell a house as WELL as find and lock in a rental property shortly thereafter. Not only did she go above and beyond in every way, she was able to take what are commonly known to be extremely overwhelming processes and make them as stress-free and seamless as humanly possible. If you want someone who knows her stuff and whom you know will show up for you 110% and have your back and your best interest at every turn, DiAnne is the agent for you. I am so grateful to have been introduced to her 8yrs ago and will be using her to buy my next house as well! Love her to pieces and highly recommend!

Very professional, efficient and responsive to both me and my tenants' concerns…read more Highly recommend Avenue Property Management to manage all aspects of your property. C. Tamayo, property owner (apartments)

My husband and I have been using Avenue Property Management for 3 years now and I literally have…read morezero complaints about them. My husband and I were looking to rent out our first home as we purchased a second home. We heard about APM through a friend who hired them as well. They made the rental process so easy to deal with. Vanessa came over for the initial consultation and let us know exactly what we should do to get the house ready for the rental market. They screened applicants well and gave us great options on tenants. Our tenants have now been there for three years! Vanessa and JW have been just the best! If any issues come up with the house, they always let us know and give us choices on how to fix those issues. Her and her team are incredibly responsive and always a joy to work with. If you are an owner looking to rent out your property but do not want the burden of having to find/manage renters, I HIGHLY recommend APM!

I had pleasure of working with Kay and Victor in a recent Real Estate transaction, where I…read morerepresented the Seller and they represented the buyers. Kay & Victor are textbook definitions of professional and great communicators! They were a joy to work with and brought a truly collaborative approach and to create a win-win-win situation for all those involved. I'd happily welcome the opportunity to work with you guys again!

Just finished a deal with Kay and her team, and was very impressed. She is fast, efficient, and…read morehandles her business with integrity. She was very quick to respond, although she was out of the country towards the end, she was still 100% on top of the transaction as well as making sure the process was smooth, from start to finish. It makes such a HUGE difference when the agent on the other side is as thorough and kind as she is. It's rare to find a co-op agent who makes the process easier and I look forward to working with her again!

A bit snobby for my taste. Too many other agents and companies to choose from that feel more…read moreaccommodating. There are a number of 5-star ratings that seem questionable to me....were they written by company people? You would think there would be a few in-between 1-5, but no. Doesn't seem very credible.

This was the fastest, friendliest, most professional quick set up I've had to a real estate office…read more I cannot give enough praise to the whole KW Pacific Estates Team with making me feel so welcomed and exceeded all my expectations. Happy to be a part of this office.

I've never had more trouble with a landlord than with Ramer and his staff. All maintenance requests…read moretook two weeks minimum to take care of and had to be accompanied by several phone calls on my end just to see what was going on. When we first moved in we had a severe ant problem that they did not handle properly so I kept calling to complain about the infestation. After several months of this Ramer actually had the audacity to blame it on me, citing the fact that I keep my dog's food on the floor. Furthermore, he told me that if I did not move his food off the floor, they threatened to make me reimburse them for all the the times someone had to come out and spray and all future spraying expenses. Ten days and 18 e-mails later they finally accepted responsibility and fixed the problem, however, it would have been nice if they did so from the get go instead of hassling me. Debra, the office manager, is just as bad as Ramer. When I was moving out and the other tenant was staying she was not helpful at all and actually may have lied to us. She definitely told one thing to me and another to the other tenant. I cannot iterate how awful they are. They are unresponsive, unhelpful, and may even be untrustworthy. If you can avoid living in a property they allegedly "manage," do it.

I first met Ramer Spurr just a few year's ago as I was looking to find a property manager for my…read morecousin's house in Long Beach. I did a quick search on the internet and invited my first three choices to meet me at the house. Ramer responded almost immediately and was able to me the next morning to look over things. When I arrived Ramer was their early waiting for me. We walked through the house and Ramer was very willing to give me pointers about renting property in Long Beach. He presented me with the details of how things would work if I signed on with his team and how they would arrange to prepare the house for rental. Over the next day I interviewed the other prospective property managers. None of them had the professional presence that Ramer presented nor the detailed plan for managing the property. I am so glad that I chose Ramer. Not only has is team arranged for clean and dependable tenants but they have also been very proactive in taking care of any property issues and repairs in the most efficient and professional manner. More than once Ramer responded personally to needs that I had. Not only did he respond quickly but he spent significant time on the phone with me explaining details. There was never a time when I had to worry about the property. Ramer and his team were taking care of everything. When the time arrived for me to sell the house Ramer was able to recommend an excellent broker to manage the process. Right up to closing his team made everything run like clockwork. I highly recommend Spurr and Associates

Long Beach Property Management is an amazing company. The property manager, Brian, is incredibly…read moreeasy to work with and very attentive to the tenant's and property's needs. They are very quick to respond to any questions or concerns you may have. Would definitely recommend renting with LBPM!

I was at the 1162 E 3Rd St Apartments in Long Beach for a year. Before I moved my stuff in I saw…read moreroaches. They only had there maintenance guy seal breaches. Anna said they would bring in exterminator, they never did. The shower is way too low. If you are taller than 5'6 could be an issue. The toilet is really low. People steal each others packages. I never unpacked and didn't even cook there. I left the apartment 100% clean and perfect. They charged me $125 to repaint the apartment. I did a walk thru with Francisco and he said it was perfect. Never said anything about the paint. The guy who runs it was mad when I put my notice in. I think he just charged me to retaliate against me. Renter be aware. The roach issue is the worst part.

I'm active duty military and just received orders to relocate, so I've been trying to secure…read morehousing quickly and responsibly. I reached out to this company for months about a specific unit. I asked if I could view it once my current orders expired and I had my authorized travel time. When the time came, my family and I drove down to Long Beach to view a few apartments--and the company completely ghosted us. After driving six hours away, we finally found a showing open for the night I was scheduled to report. I thought we were finally making progress. But the next morning, the company reached out only to tell me the unit had been sold. Mind you, it's still listed as available on Apartments.com and Zillow. No warning, no courtesy call, no effort to communicate--just silence until it was too late. This was beyond frustrating. As someone actively serving under time-sensitive orders, I expected at least basic professionalism and communication. Instead, my time, effort, and family's schedule were completely disregarded. This is the first time I've ever left a review for any business--I usually avoid it--but this experience was stressful enough that I felt people should be warned. If you're on a timeline, especially military or relocating, proceed with extreme caution. The lack of follow-through here caused unnecessary stress during an already difficult transition. Anyways. Happy Veterans Day. Lol

12 years Yelp Elite Member and I am pointing this out in hopes that you will read my entire review…read moreto make sure you are aware when considering a rental unit. When dealing with this Property Management company, please make sure that you ask questions and read everything - the listing, their emails, Application, and more importantly the Lease Agreement. They will loosely use the term Security Deposit but what they really mean is a Holding Deposit. They will even say it is Earnest Money, which this term is only for Real Estate property sale. If you are serious about considering a rental property, I suggest that you review the lease prior to handing over the "Security Deposit." Just as I have explained above, they will call it a Security Deposit and if you do not like the terms of the Lease Agreement, they will keep the Security Deposit. They say, as they explained in my original post and is below, that the money provided is "Earnest Money" and will not be returned because they took the property off the market. Rightfully so, but they need to disclose that upfront and in writing and not take the entire "Security Deposit" worth one month's rent. A Holding Deposit is typically only $100 to $300 (from past experience). Additionally, when you provide the "Security Deposit" which means the Holding Deposit, they do not provide request an acknowledgement letter to be signed stating that the money will be kept if the rental does not go through. Nor does the receipt did that as well. In any case, the "Security Deposit" was handed to them, and they took two weeks to provide a copy of the Lease Agreement. It is not a standard agreement that majority of rental use. It has a lot of language that is one sided. Yes, we have renters rights but because it is a contract, I can see you'd have to go to court to fight some of the terms in the contract. Obviously, this is speculation. Please do note that if you were to take legal action against this property management company, there are provisions that state you will have to pay their legal fees. That was my main red flag, but all the untraditional additional fees like administrative fees, not being present if they need to access the apartment ($250), and so forth. It's one page. On top of the $38/month to use AppFolio app to pay for rent when my previous landlord, it was free. These items add up and rent is expensive to begin with. Be smart. Don't hand over money. The Lease and the Security Deposit go hand in hand and submitted at the same time. It's not Security Deposit first. Like they say, scammers usually try to rush you over the phone with a sense of urgency. This is the same. Make sure you are covered, and trust your gut instinct. A few people have messaged me after my original review and said it happened to them too. Don't be fooled. Why would you be penalized if they took down an apartment from any listing prior to having a lease signed? Because you already gave them the so called "Security Deposit." All they have to do to change this is call it a "Holding Deposit," and give the least upfront to potential renters. Then they wouldn't be doing anything unethical. If I didn't have contract knowledge or common sense, I'm sure I would've been dupped. I just wish property managers who hire this company know their practices and even look at the lease agreement they are providing potential tenants. Yes, it'll protect you too as the owner but it just doesn't seem right given people who rent really don't have that much money to give away. PS. Their comment to my previous review, which all of this is now edited, is incorrect. Please research further in regards to the terms they will use and know your rights. What's right, what's wrong, what can they do, what they are not allowed to do, and more importantly what's legal, what's illegal. It is funny to see that their comment was really to find out who I was versus, "I'm sorry for the misunderstanding." That gives you the whole story on their customer service skills and intentions. Their good intentions are for their clients, obviously. Be nice, have more properties to manage. I wonder where the "Earnest Money" as they call it, goes to? To them, or to the property owners. LOL